Design Help

 

How does "You Customize It" work?

Here at You Customize It, we believe in the power of customizing! From mugs to shower curtains to car seat covers, we believe that you should be able to have them look exactly the way you want. You should have the ability to change a little or change it all.

We start off with what we call a blank base product. This is the bare product before any of the personalizing comes in. It is plain and dull. You then are able to add a design to a blank base product. This makes the otherwise plain product suited to your style and personality.

You can either choose one product at a time or go all out and change a whole room! Here are some examples to get you imagining the possibilities of your journey of personalization:

How do I customize / change my design?

You are able to customize the design on your product by using our design center. First, click on the product that you wish to customize.

Next, click on the button that says "Start Designing."

You will then enter the design center. Within the design center you can change the patterns, colors, text, fonts, ribbons, frames, and layout. You can also replace text with a graphic or vice versa (for more about what exactly is in our design element library see Design Elements Library section). On entering the design center you will be in simple mode. If you wish, you can click on Simple and you will be taken into the design center's Advanced mode

In Advanced mode, your options will all be completely visible and you will have a bit more freedom in your designing.

How much of the design can I change? What can I change / customize?

You can change anything and everything! Make a design that is completely yours!

Who can customize the design?

You! Anyone who visits our website is able to customize a design! Our design center is easy to navigate, but if you get a little lost don't worry! We are here to help! Give us a call or get on our chat, and a lovely customer care agent will be right by your side with all of your questions and concerns.

What is a design?

YouCustomizeIt.com Designs are combination of design elements such as backgrounds, graphics, ribbons, labels and personalization. The design elements are combined to create visually appealing designs that are then used to create beautiful custom products which are all coordinate together to create an cohesive decorated space such as your bedroom, bathroom, car or your golf accessories!  

What is a blank base product?

A blank base product is the product itself without the design. Blank base products are like cakes without icing. The icing on these products would be your personalized designs.

What is a designed product?

A designed product is when you take a design and a blank base product and put them together. This is when a blank base product has a design on it. It is the icing on the cake.

Where can I use the design center?

You can use it anywhere! If you are at home you can easily design on your computer. If you're on the go, but are wanting to finish up a design or start one, you can design on your mobile. Designing is easier on the computer, although it is very convenient to have the availability of designing on your mobile for any last minute gifts or if you do not have a computer at home.

When can I use the design center?

Our design center is up and running 24/7! Anytime you access our website you are able to access the design center. If you ever need assistance with the design center, our customer care agents are available on chat or by phone from 9am-4pm. This help center is not 24/7 since our agents are real people.

Will I get a proof of my product?

You will see an on-screen proof of what your finished product will look like when you click "Preview" in the design center.

How will know what it will look like?

You will be able to see exactly what your design will look like on the product in our preview page in the design center. This will be as close as possible to seeing what the actual product will look like in real life. You will always see this preview before proceeding to the checkout page.

Can I change my design after I have approved it?

No. Once you have approved your design it is then put into production. Make sure to look over every detail before you approve you design!

What if I can't find what I am looking for?

Can't find what you're looking for? No problem! Get in contact with us through our online chat or by phone and we will do our best to help you out! We have an enormous library of patterns and design elements that we can pull from in order to meet your designing needs. If you don't see it on our website, we may have it tucked away in our library somewhere. If you need something a little more specific and need some artwork created for you, we can do that too! Give us a call and ask away!

What type of artwork can I upload?

You are able to upload photographs, sketches, paintings, vector work, or anything you like! The file types that our system accepts are JPG, SVG, and PNG.

I have lost my design - how do I get it back?

Be sure to get in contact with our customer service department. Depending on your situation we should be able to get your design back by searching with the name you used or other ways. Next time, be sure to write down your design ID so that you can easily pull up your design from any device (located in the bottom left corner of the design center window).

What if I can't find what I need in the design elements library?

If we cannot find what you need in the design elements library, we have paid services to further help you. We can create exactly what you need right here with our in-house designers.