5 StarsI am so grateful to the You Customize It employee who caught a problem with one of the three different ornaments I ordered and corrected it before sending the product to print. I had cropped off part of a photo, and the tech sent me a kind email showing the correction and asking for my approval. I've never received that level of customer service from another bigger (orange and starts with "shut") photo printer before! Thank you! I highly recommend You Customize it.
Reviewer: Julie Passamonti | Verified CustomerDate: Feb 07, 2025 5 StarsI'm super excited to give away these party favors for my son's 1st birthday to the parents. Literally it came a day early AND exactly how I designed it. So happy to support this small business & AMERICAN made. Woohoo. Beyond impressed and happy with purchase. A hidden gem of a business. Just make sure to have plenty time for it to be shipped to your house. I think took another 2 weeks. Please shop here!
Reviewer: PatriciaDate: Feb 06, 2025 5 StarsI've ordered from here for several items for the past few years. I've always loved the quality and workmanship they have done. I think it's a little more expensive than I would like, but you get what you pay for. Very happy with Customize It. They are always in touch if need be, the workmanship is great quality and they are always quick to deliver.
Reviewer: Amy StefkoDate: Jan 28, 2025 5 StarsGreat product. Came just as described
Reviewer: Linda | Verified CustomerDate: Jan 24, 2025 5 StarsI am delighted with the quality, color and price of these patches. Thanks again!!
Reviewer: JOHN GEIGER | Verified CustomerDate: Jan 23, 2025 5 StarsThis company does great work no matter what you order.
Tracy is excellent and always willing to help me when I have questions.
I recommend this company to anyone wanting to create something great.
Reviewer: Ruth Coffman | Verified CustomerDate: Jan 19, 2025 5 StarsThe flag is beautiful! Was able to customize and you adjusted it some to make it better than I had it! I really appreciate your help on that! Thank you!
Reviewer: Lynda W. McLeroy | Verified CustomerDate: Jan 16, 2025 5 StarsMy Patrol car is the envy of the County.
Reviewer: Mark Barnwell | Verified CustomerDate: Jan 14, 2025 5 StarsI'm not one to write reviews, good or bad, but I'm making an exception here. I've never experienced such good customer service as I have with Ogie McDonald at YouCustomizeIt. I placed an order and the next day I received an email from Ogie telling me the order would not be shipped for 2 - 3 days as the item to be engraved was in transit. I had assumed that because it was custom engraved that it would have been a few weeks before it was made, never expected it a day or two after I ordered it. And I certainly didn't expect an email updating me within 24 hours of me placing the order. I called Ogie (she answered the phone, not a robot, not an automated message but Ogie herself!!) and I asked her if it was possible to send her a picture to use for the engraving as I was unable to get it uploaded and went with something else. Not only did she tell me to send it to her, she actually made the artwork and put it on my item and sent it to me to review. All this was done within 24 hours of me placing the order. Unbelievable customer service and professionalism. And, when I thought it couldn't get any better, it was shipped that afternoon. The item had come in while she was making me the artwork.....and she was able to engrave it, and ship it by the end of the day. Ogie and her team take pride in their products, and in pleasing their customers. I then ordered an additional 2 items which are also on the way! If you want to deal with a great company, have a great experience, and want a great product, this is the place to call!! Thanks Ogie!!
Reviewer: David DiLevoDate: Jan 13, 2025 5 StarsI wanted these for nursing school which may be so hectic. I love the look. I can't wait to finish!
Reviewer: Alexus Crosby | Verified CustomerDate: Jan 11, 2025 5 StarsI am more than pleased with my Daisy's urn. It was very good quality. It was easy to design it myself. I will absolutely order from here again.
Reviewer: Angie Heiland | Verified CustomerDate: Jan 08, 2025 5 StarsBeyond happy with what we have created together. The patches will be sewn on my new business shirts soon. Can't begin to explain how happy I am. Look forward to doing much more business together soon. Thank you
Reviewer: Brandon Lee | Verified CustomerDate: Jan 08, 2025 5 StarsFor the life of me I could not find products that matched the colors of the theme in the room I was decorating and after driving to many stores in my state AND the next one over I searched for custom duvet's online. After looking at a couple of sites I decided to give You Customize It a try and am glad I did! After peeking around their site a bit, I had a couple of questions that were answered immediately and the gal got me going in the right direction using their program to create my design. It was super easy and fun and even saves your design for you to come ba k to at a later time. After choosing the colors and creating a design I ordered a custom duvet cover which came with 2 shams, 3 topside pillows & 2 bath mats. The quality of the products are exceptional! To sum it up, every interaction I had with the staff was pleasant, their program was simple to use with a large variety of templates, prints, fonts, etc. to choose from, the prices were very reasonable and the finished product looks great!! On top of all that I didn't even have to leave the room I was working on. I asked my questions, made my design, placed my order and they came straight to my door looking exactly the way I made them. I will for sure be using them again for other rooms in the house and I will definitely be recommending them as well. I am very pleased with You Cuatomize It!
Reviewer: LeaofhbDate: Jan 06, 2025 5 StarsPerfect boxes!! So enjoyable speaking with pleasant person in customer service. Delivery was speedy during Christmas rush and received when
requested. Thank you!
Reviewer: Laurie Cosway | Verified CustomerDate: Dec 29, 2024 5 StarsThis is a perfect item and when the time comes that I need another checkbook cover i will order it from here
Reviewer: Lisa DDate: Dec 28, 2024 5 StarsPJs are made with great quality, soft material and design is as requested. No issues with size or customization. Delivered on time. Thank you for making Christmas extra special!
Reviewer: sweets2396 | Verified CustomerDate: Dec 28, 2024 5 StarsThe one on one personalized customer service was second to none. Ogie ensures that you are happy with your product and get exactly what you are looking for, down to the last detail. We have made several purchases with this company and have been happy every time.
Reviewer: Sarah Wade | Verified CustomerDate: Dec 27, 2024 5 StarsI ordered a spoon rest, potholder and mitt for my daughter. They were so very helpful in getting her name on correctly. The communication was great! My daughter was so pleased with the entire set! I am so happy with the service and the product received! So, I will pass the word on in Crawfordsville, Indiana! Thank You so much! Pam McIntyre
Reviewer: Pamela S McIntyreDate: Dec 26, 2024 5 StarsThe item was perfect and arrived early, I recommend this business highly for your needs.
Reviewer: Bobby Terry | Verified CustomerDate: Dec 26, 2024 5 StarsPerfect!
Reviewer: Neil L York | Verified CustomerDate: Dec 25, 2024 5 StarsWas very well constructed and was a good price.Any shark lover would adore it
Reviewer: Denny Mitchell | Verified CustomerDate: Dec 22, 2024 5 StarsThe plate and mug customized with my granddaughter's artwork turned out very nicely and arrived promptly. I would definitely order from this company again. In addition, they helped me by telephone before I placed my order to ensure I was getting the proper background for the artwork which proved very helpful!
Reviewer: Margaret S Jones | Verified CustomerDate: Dec 20, 2024 5 StarsOrdered a customized baseball binder for my grandson for Christmas. It is perfectly designed and definitely a keepsake for life. Thank you CustomizeIt.
Reviewer: SueDate: Dec 18, 2024 5 StarsI am more than pleased with the cutting boards. I had a placemat from my Dad's restaurant from 1960 made into glass cutting boards for Christmas gift. The care taken and the emails sent to insure they were perfect, meant so much to me. I am so excited to give these to my children and brother for Christmas. thank you so much!
Reviewer: DoreenDate: Dec 08, 2024 5 StarsMy extended family absolutely LOVED their personalized decanter!!!
Thank You very much.
It Was A Winner
Reviewer: Nancy | Verified CustomerDate: Dec 04, 2024 5 StarsI was shocked by the high quality of this wine tote. The lettering and photos turned out great. Also ... after I placed my order, Perry from the artwork team contacted me to suggest a layout that would look even better with the seam in the middle of the bag. I honestly thought I had ordered from an automated site and was so impressed that he proactively reached out to me to ensure I got the best looking design. Due to a UPS issue, my order was delayed, and while they couldn't refund the entire shipping charges (this was on UPS, not them), they did refund me the difference between standard shipping and upgraded shipping. I would definitely order from them again.
Reviewer: Christina | Verified CustomerDate: Nov 29, 2024 5 StarsExactly as described. Nice quality. Prompt shipment.
Reviewer: Castle | Verified CustomerDate: Nov 29, 2024 5 StarsIt's so cute and bigger than I thought it would be! Perfect!
Reviewer: Beverly Rhodes | Verified CustomerDate: Nov 28, 2024 5 StarsSeveral orders so far and I'm totally impressed with the quality of the products. The iron-on transfers still look great after multiple wash/dry cycles of my T-shirts. Beyond that, I can't say enough about the outstanding customer service. Tracie is the gem that makes this business shine.
Reviewer: MichaeliDate: Nov 27, 2024 5 Starsthe leather jewelry box with my customized logo looks great. Great service, help, and product. Will be back
Reviewer: glennDate: Nov 16, 2024 5 StarsI found your site to be easy. I'm no young chicken and was able to upload my own design and navigate through the rest without any problem. I will be using you again!
Reviewer: ClaireDate: Nov 14, 2024 5 StarsWow this is my 2nd purchase. You guys are really a pleasure to work with A shout out to Tracie as one of your great designers no doubt? I simply gave Tracie a basic idea and she ran with it.. I can't wait to see the final product Very easy no hassle . We are celebrating and this captures the day perfectly Thank you Yes would definitely recco this company especially because not only are they easy to work with but it's all Made in America..
Reviewer: Laurence | Verified CustomerDate: Nov 12, 2024 5 StarsI recently had the pleasure of using You Customize It to design my own templates and images and I can't recommend them enough! The process was incredibly easy and user-friendly. From the moment I logged onto their website, I was impressed by the vast selection of options available. There are so many fonts (which is what I was designing) but also have many graphics to choose from as well, allowing for endless creativity.
Creating my design was a breeze. The step-by-step instructions made it simple to upload my own graphics and to actually see how the design would look on various clothing items. I appreciated how straightforward the transfer process was; the guidelines were clear, ensuring that my design would turn out just as I envisioned.
What also stood out to me was the quick shipping and affordable prices. I was pleasantly surprised at how quickly my order arrived, which is a huge plus for anyone looking to receive their custom items in a timely manner.
I was so pleased with my first order that I just placed another one! You Customize It has definitely earned my loyalty and I look forward to using them for all my future custom design needs. If you're looking to create something unique, this is the place to go!
Reviewer: T.FennickDate: Nov 12, 2024 5 StarsI have just received my hot pad tiles and I am extremely pleased! I received them quickly, well wrapped and most importantly beautifully done. I transferred my own art to the tiles and gifting for Christmas and am I the process of ordering more!
Reviewer: Claire BDate: Nov 08, 2024 5 StarsFantastic, really nice ,good quality!
Reviewer: BasiaDate: Nov 08, 2024 5 StarsVery pleased. Excellent work and customer service.
Reviewer: Joyce d ramey | Verified CustomerDate: Nov 07, 2024 5 StarsI got the product what I needed. I did find suit for my needs. I have fun designing/customizing/personalizing my product. I was able to find the pattern, graphic & personalization options I was looking for. Nothing on what you need to improve.
Reviewer: Luwai Mendez | Verified CustomerDate: Nov 07, 2024 5 StarsWOW That was simple and it came out terrific I designed something simple and I loved what you all did with it. Very satisfied for a very low cost as well Sad to see you have got less than 5 stars on some reviews!
Color me very happy and satisfied.. Will be back for more no doubt...! Thank you!!
PS Also very please your company uses MADE IN AMERICA products..
Reviewer: Larry KDate: Oct 28, 2024 1 StarsJust FYI this website will not do every customization. I understand that companies have copyright policies but it would be nice to know that before having purchased this and then having to ask for a refund because they told me they wouldn't do my order! It's just inconvenient! I would give them no stars just for inconvenience and them taking so long to notify me about it!
Hello Mikayla, we are sorry for any inconvenience we caused. Unfortunely your artwork contained various trademarked logos that we are not licensed to print. When you uploaded your artwork, there was a link to our
Content Guidelines which explained that we do not print designs with copyrights/trademarks of others. Regarding the delay in notifying you, you placed your order on a Friday night and we do not process orders on the weekends, so we did not contact you until Monday. Once again, we are sorry for any inconveneince, and we hope that we will have an opportunity in the future to make a product for you.
Reviewer: Mikayla HDate: Oct 28, 2024 5 StarsImpressive fast service on a custom flag I requested & which turned out perfect! Looking forward to doing business again with YouCustomizeIt!
Reviewer: Maricela RodriguezDate: Oct 26, 2024 5 StarsUsed one of the design templates provided for a mug. Turned out VERY nice! Quality item and excellent packing. Will order from this company again! Price very reasonable.
Reviewer: S.C.Date: Oct 23, 2024 5 StarsThe personalized pie plate is exactly how I imagined it! And the price was right, too. Thank you for your outstanding product - it is a gift for my Bestie, and I know she is going to love it!
Reviewer: Laura Peters | Verified CustomerDate: Oct 19, 2024 1 StarsThe picks were not bright and vibrant like the picture I ordered them from! Colors looked washed out! You could barely see the name and it looked smeared! They were not cheap either! These were for my daughters wedding! So disappointed!
Hello Cindy, we are sorry to hear that our product did not meet expectations. Our customer service team will be reaching out to you to see how we can make this right for you.
Reviewer: Cindy GerberDate: Oct 10, 2024 5 StarsI am very impressed with the quality of the items I ordered. I also received my orders earlier than expected and I can't wait to give them as gifts this holiday season.
Reviewer: Kelly L MilettaDate: Oct 10, 2024 5 StarsI did a custom license plate for the front of my new truck. It's in Memory of my father and father-in-law - both passed.
They did a super job!!! Very impressed..
I will definitely purchase from them in the future.. Kudos..
Reviewer: Robert WilliamsDate: Oct 03, 2024 5 Stars!!
Reviewer: Steven m Wieland | Verified CustomerDate: Sep 27, 2024 5 StarsI ordered my company logo to put on shirts. The order came quickly, was perfect, and very easy to iron on. I'll be ordering more from this company!
Reviewer: Tracy Robinson | Verified CustomerDate: Sep 27, 2024 5 Starsmy company ordered 50 of these for a promotion. we received the best care and Ogie McDonald was a wonderful contact with this company. She was very kind and responsive. I had to cancel an order from another company (before I found this one) because I couldn't get any info. U Customize it lead times were very reasonable and they worked with us on shipments to find the best way for us. Thank you so much!
Reviewer: Michelle Moore | Verified CustomerDate: Sep 24, 2024 5 StarsI will be ordering more great work guys
Reviewer: Miles | Verified CustomerDate: Sep 20, 2024 5 StarsThe pie plate was a great retirement gift for our Food Service Director. The engraving was perfect and I received this is only 3 days!
Reviewer: Laura Grathwohl | Verified CustomerDate: Sep 02, 2024 5 StarsI am so excited to receive my customized front license plate and 'matching' frame. From the time I began the process, I had a question. I immediately received a follow up email and then we talked on the phone to be sure that I was getting what I wanted. She couldn't have been nicer or more helpful. It has only been a week and my 'new' car now sports a new front tag. I used to have one but more recently, there was no place for a front tag and I threw mine away. It had been done locally and they are no longer in business so I had no idea where to start. I couldn't have been more fortunate to choose this wonderful company. If I ever need anything customized in the future, you know I won't have to search. I've got it saved and I know where to go. Thank you to all of you from my first contact to receiving it now. I think you know how to make customers happy.
Reviewer: Phyllis MayDate: Sep 01, 2024 5 StarsI've always been pleased with the service and the products when I order from YouCustomizeIt.com. When I have had questions, they have always been helpful when I call or send an emai. I highly recommend them.
Reviewer: Tom | Verified CustomerDate: Aug 29, 2024 5 StarsHello I Love My Custom License Plates Holder Thank You.
Reviewer: Sonji Y Gellington | Verified CustomerDate: Aug 28, 2024 5 StarsI can't speak highly enough about this company. Besides receiving a wonderful product, exactly as customized, at a reasonable price, and in a relatively short time period, I was particularly impressed with the AMOUNT of customizing I could do. I expected to be able to put maybe a couple of text boxes and choose between a few different background colors, but it honestly felt like the options were endless. It was very user friendly, I liked that they provided an initial layout as a suggestion, but you essentially could add or delete whatever you wanted, from text boxes, images, etc. Then the number of options for things like fonts and images was incredible, particularly the background prints. You could scan through them all, or just search a keyword. I ordered two binders that I customized as a gift and they were VERY well received. Will definitely revisit this website for future customization.
Reviewer: Jessica | Verified CustomerDate: Aug 27, 2024 5 StarsLove the bamboo trivet with personalized tile insert. Originally ordered the insert. After several back and forth emails between myself & Tracie Ward, I was able to add the bamboo trivet to my order.
Tracie went above and beyond in customer service. Have never experienced such amazing customer service; & Tracie was outstanding!!! When dealing with other companies, you get a different person each time you communicate with them via email, etc; sometimes having to explain everything from the beginning. To get emails from the same person while figuring out my order was surprising to say the least. Bravo to your company, & triple bravo's to Tracie!!! I am totally satisfied with my order, as was my son-in-law. This was my first order from your company, and it will definitely not be my last.
Great company, great customer service, great product!! Thank you!
Reviewer: Angela Pasqualina DiLullo | Verified CustomerDate: Aug 26, 2024 5 StarsNice product, well made. Design and verbiage turned out Perfect. Fast delivery.
Reviewer: RC | Verified CustomerDate: Aug 25, 2024 5 StarsThey get to your inquiry right away. They made it right when my patch wasn't expected quality. They hand stitch. Very durable and resistant. Wouldn't trade my patches for anything. Thank you for making it easy to stick my logo in my preferred clothes garments
Reviewer: Lizette De Santiago | Verified CustomerDate: Aug 24, 2024 5 StarsLoved the amazing customer service kept me well informed and offered great suggestions on my item. Amazing to work with and item came fast would recommend you guy to give them a try!!!!!
Reviewer: Christopher Williams | Verified CustomerDate: Aug 17, 2024 4 StarsMy feelings are mixed. The rug I ordered is absolutely beautiful. The colors to the original photo and vibrant. Beautiful. I ordered curtain with the same picture. Vibrant and beautiful. I took one star off because I also ordered a comforter and a matching tissue box cover with a different picture. The tissue box picture is vibrant. The comforter is awful. It's washed out. And it looks nothing like the original picture. I absolutely hate it. But I'm stuck with it because I used the wrong picture. Check the resolution because I guess they don't. I was so thrilled with the rug. That picture stretched to 8x10. I might order a rug as a comforter. It might fit the bet. 104" x 88 might be the standard size for king size but I'll bet most people have thicker mattresses and need bigger, oversized comforters. I'll keep looking until I find a company that does it.
We are sorry to hear that you were not completely satisfied with your order. Our customer service team will be reaching out to see if you would be interested in returning the items you are unhappy with for a refund under the terms of our "Love It, or Return It" policy
Reviewer: NunyaDate: Aug 16, 2024 5 StarsI am thoroughly enjoying the Racerback Tank I purchased. I contacted YouCustomizeIt and spoke with Tracie, and I want to express my gratitude for her assistance in designing and sizing the elephant. Your expertise and the exceptional service provided by YouCustomizeIt are truly commendable. The entire team is remarkable. Thank you!!
Reviewer: Joana | Verified CustomerDate: Aug 14, 2024
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