Customer Experience Reviews

Love all you products, have used them for the last couple of years!

I would give this company 10 stars if they had it. Excellent on all points! Thank you, sincerely Glenda

Cannot say enough positive things about the custom paper placemats and photo poster. You guys made the party so much fun. Everything just added a special spark to the party! Thank you so very much. Everyone kept a poster to remember the party! We even kept a couple of the placemats as keepsakes. Will order again!

I was SO impressed with the service of this company, particularly Tracie Ward! She answered my many detailed questions and even helped with making sure my custom design was perfect for my needs. Sometimes customizing things can be intimidating if you cant navigate the site, but this site is fairly easy and Tracie uploaded my art to ensure it was even easier. I was also impressed due to this not being a large ticket order, but the service was still there--important! I am excited for this order but I will tell you the quality is good from using their service in the past. I will continue to use this company for business and personal projects due to their dedicated staff and professional work! Tracie deserves a raise! :)

As I stated before. Great Job!!! I really enjoyed my Sharks one mitt kitchen towel and plates .🤘😎🤘🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈

Easy design and order. Quick delivery. Beautiful finished product. Thank you.

The area rug I ordered is perfect. Thank you. I will be doing business with you again.

Thank you for the heat press sticker came out great nothin but 5 stars

Granddaughter Paige loved this with her name and for a lefty made it extra special. TY <3

My exposure to your company began with a phone call with Perry Ellis. He took me from concept, to design, to finished product(s) with unexpected professionalism and a remarkable "can do" attitude. I never got the sense that my requests were too much to handle and in a short time frame I received exactly what I wanted. We will be presenting the patches to the outstanding shooters on our High School Rifle team in early March and I am confident they will be well received. Thank you for outstanding service and a great looking product.

I love my iron on patch.

We wanted a small batch of silver mugs to celebrate our company's 25th anniversary. YouCustomizeIt worked out as the best price for a small run. We created the graphics (we do web development so proficient with graphics software) and it was easy to upload them to the website. The mugs arrived around 10 days later in line with estimates made at the time of ordering. They were well wrapped in bubble wrap and survived the shipping with no problems. The end product is perfect - exactly as on the mockups we were shown before payment - the print quality is excellent and the mugs have a sparkling silver finish. Would definitely recommend.

10 out of 10. personalization pattern great workmanship

I had the pleasure of working with two people in the process of designing and deciding just what I wanted to help me advertise my business. Please forgive me, Tracie is the only name I can remember but she isn't alone. Both people I worked with were extremely courteous and helpful. Not only were the people great the end products turned out just perfect for what I want to do. This magnet turned out even better than I anticipated. I probably could go on and on because I'm so pleased with these folks and their products. I will be returning I'm sure as time goes on. Thank you!

Excellent cust service.

Great Product.......Thank You

I got a custom guitar with a crackle factory finish. The factory did not do the headstock and left it natural. I wanted the headstock to match the body. I uploaded an image in the design section that was close to the factory finish. It's not a perfect match, but close enough and being on the headstock away from the body, no one would know. I ordered a 12" vinyl decal from YouCustomizeIt which came in a couple of days. I wanted extra in case I messed up - which I did. The decal was easy to apply and cut. Now the guitar is complete and I think this was my 3rd decal from YouCustomizeIt - the previous two for guitars, of course!

It was easy to create what we wanted with tons of choices for graphics, color, font etc.

Very impressed with this company! I ordered a baking dish for my wife. It was delivered in a timely manner. When I gave it to my wife she noticed a flaw in the personalization. I contacted YouCustomizeIt. They ummediately offered to replace the item. The replacement dish came in very quickly. I was really impressed at their OUTSTANDING CUSTOMER SERVICE!

Love 💕😘 it. Thank you for your services. Will order again

Olga and team did an amazing job. We needed steins for our 80th Anniversary fire department banquet and prior to contacting the company, two people bailed on us who were suppose to do them. I went onto Etsy and checked out a bunch of vendors buy it was the reviews from You Customize It that caught my attention. With only a month to work with, Olga was quick to respond and could do the job. Communication was outstanding and everything was great. We had so many compliments and couldn’t be happier. Thank you again and we’ll be sure to recommend the company.

The products bought and received were beautiful and exceeded expectations.

I have received my order very fast! It’s really good quickly and neat work! I just loved the bags! Very nice color combination! Really cute bags

I have ordered many items from YouCustomizeIt now. They have so many options for designing and many items to design. I love this site! I first ran across this site while looking online for a front license plate to design myself. I found one and ordered it and a couple more items. I love that you can make your designs and save them for later to order when you can afford to get them. We are going to build a house and I have found many things I want to get to decorate it. I have already bought a few things for it ahead of time! :) YouCustomizeIt has a great policy of Love it or Return it. They also have a great staff (right here in America) that is polite, helpful and gets right back to you when you contact them. (Thank you Tracie, Perry, Caleb & especially Ogie.) I highly recommend this company. Remember to ask for help if you need it because I know they will accomodate your needs and help you navigate their site. Five thumbs up!

I previously gave a 5 star review for a placemat I ordered even though it came with a few small dents. I decided to contact customer service after the last of my 3 placemats came and the lamination was torn and there was a defect in the printing of the picture itself. This was supposed to be a gift. The person that I was communicating with said that they would be out of the office this week but that someone else would contact me. That was a week ago. I love the versatility and all the products that this company offers but am disappointed in the packing of delicate items and the way my situation was handled.

I love the pillows I gave to my sisters. Customer service was great and I would love to order from this company again. I would definitely recommend them to others.

The design came out *exactly* as the website preview showed. I appreciate the ability to move the design around the mug. Bright saturated colors. Thanks!

Like I said in my other review- You guys/gals are doing a WONDERFUL JOB!! I was tremendously HAPPY & so were the people I gave the lighter cases to!! Keep up the WONDERFUL job!! I couldn't ask for anything better from a company!!:D

Overall, i am satisfied with the eight custom-design plates i ordered for my grandkids for Christmas this year. The quality of the product appears to be very good! The images on the plates didn’t turn out as clear as I had hoped, but the customer service was excellent when i called with a design question. Also, the merchandise was delivered ahead of schedule. I had fun putting some of my own artwork onto these special gifts!

I am so disappointed with the customer service I received from Customizeit.com. I ordered 2 teal personalized jewelry boxes for Christmas gifts on Dec. 10th because the website said the estimated delivery would be on or before 12/23. Now it is the 23rd and 1 of the boxes is still in transit but hoping to receive it just a few days late so they issued me a small discount. That I can accept! But the second item has not even shipped and only after I inquired about the status did they tell me that they do not have the color I ordered and after the holiday they can start working on a blue or pink one if I would like. Needless to say, I canceled my order and now have to run out and buy two last minute gifts.

I have made a few purchases and I am never disappointed. The quality of the items is exceptional and I will continue to make purchases. I highly recommend YouCustomizeIt for their exception customer service.

I'm truly enjoying this travel Document holder. I highly recommend purchasing this item. The Best document holder EVER. THIS IS MY SECOND ONE..I HAVE TWO DOCUMENT HOLDERS!! LOVE THIS PRODUCT! ❤️

It is real nice.

The reels are of better quality than I imagined. Hefty metal material. The image looks exactly like how I imagined. That one I can attribute to an employee with You Customize It. She noticed it wasnt center initially and emailed me to let me know and she fixed it. Super amazing customer service. Will definitely be coming back to this site to order customized gifts!

The cutting board image is not vibrant. It looks faded. Also I picked a white background and it looks light blue. So I am definitely disappointed.

My order tracking was amazing.It arrived in one week.The tape measure is heavy and strong.Very high quality.Can’t wait to give it for Christmas gift to my friend .Would definitely order again.

Good quality and quick service

Ordered this product for my 2 year old grandson and love it! It fit his mini MyPillow perfectly. His little head will be laying on an expression of love.

The Document Holder, Waste Basket and Grocery bag are the recent purchase items. I really truly enjoy every product that I purchased from YouCustomizeIt. The elephant pattern is my favorite and I love the way I I'm able to put this pattern on any item that I purchase. I appreciate You with Love.

Fast production and delivery. Satisfied with product.

Better than I expected. Great quality. Outstanding service. Fast shipping.

Excellent products that I purchased from YouCustomizeIt!! Love them!!

The product came out perfect, exactly what I envisioned.

I had a good experience with the company? They did a great job.

You have the most beautiful items. And they make perfect gifts. Love them

I received my custom garden flag yesterday and was so flippin thrilled with how it turned out. It was actually better in person than I had expected. The final product was exactly as I had submitted. This was a gift for a Farm Sanctuary so I wanted it to be just perfect AND IT WAS ! Navigating through the site was so easy with very easy to understand directions. I appreciated the quick turnaround and the flag was of the highest quality. Thank you all.

i finally found the most excellent graphic decal. i put mine on my laptop and tablet and it is so professionally done to perfection. i will be recommending this company to all my friends and relatives. i am so satisfied with my order and will be ordering more soon. you customize it you are doing a commendable job and keep it up.

Yes it was very easy to order but other than that I cant get anyone on the phone nor track my package its unbelievable the link is untraceable I dont think Ill use again

We had an anniversary logo that we wanted printed on various products (mouse pad, 20 oz. mugs, and note cards) and they ALL matched exactly what we saw on the "Design" screen. Absolutely amazing. And best prices we could find with the most exceptionally turnaround time. No I don't work for them, nor do I know anyone who does. This was my first try with YouCustomizeIt.com, after trying other such companies. No comparison on any level, including customer service which answered my questions quickly. All 3 products were sturdy, exactly as they were described, and with perfect printing. Will use again and again!

First class as always!! My go to everytime for a baby shower, I like the fact you can design it and make it personal!

Loved my granddaughters personized cow print sippy cup.

These plates are amazing.So well done.Very high quality.

I pasted wallpaper over my old cabinets and I found this site as I was looking to add some newest to my stained oak cabinets at my new home without painting them. WOW Love this site as They were a lot of help in helping me to determine what I needed. Will be back soon to buy additional items for other things I have in mind.

Using the online tool was almost seemless, it's just that I couldnt stack elements on top of each other. I couldn't have a custom imagine with text on top of it, though I might've done something wrong.

Helpful in every aspect of reaching your goal till you are completely satisfied. Recommend them highly, and you can't beat the prices.

Beautiful box! I crocheted a baby blanket and plus had other baby items to put in the keepsake baby box. Everything fit and the design is just amazing! I am very ,very pleased with my order.

I ordered customized door hangers for my office. They are sturdy, durable, and printed exactly how I indicated when I designed them. Highly satisfied with my purchase 10/10 would recommend!

I absolutely love it. They did an awesome job. Got the product sooner than expected.

Tracie big help she’s the best

Very pleased with this purchase. Will order again.