5 StarsGreat Quality! Fast Shipping! Bought a second one for my husband. Love it!
Reviewer: Connie Amidei | Verified CustomerDate: Mar 10, 2024 5 StarsMy gift was a hit! But more so I want to commend the folks who work here. I had a delivery issue and they could not have been swifter in helping me! So kind! Yahoo for great customer service!!!
Reviewer: anita n. voelker | Verified CustomerDate: Mar 09, 2024 5 StarsI am very happy with the product I received, it came in the mail before I expected it to, and it looks even better then it does on the website, the only sort of negative feedback i could give would be to upgrade the website a little more, because when I came on the website I didnt know what to expect because of the layout, but I am very happy with the whole experience, and 100% am gonna recommend this to my friends
Thank you for the feedback. We are always looking to improve our website.
Reviewer: Shay Donohoe | Verified CustomerDate: Mar 01, 2024 5 StarsLOVE my new luggage! Arrived earlier than anticipated. Great quality! Excellent service!!
Reviewer: CLADate: Feb 27, 2024 5 StarsI had a problem with a self design. The quality of the transfer and look was exact. I had an issue they reached iut to meet to confirm my satisfaction... They called worked with me I didn't rembener loveit/returnit .. They were proactive to help came quick both times great email tracking updates. I was for a client. satisfied MY CUSTOMER ALSO
Reviewer: Knights BookDate: Feb 26, 2024 5 StarsPleasantly surprised at the quality and the early arrival of my neoprene oven gloves. I plan on doing my Christmas shopping with You Customize It. Thank you!
Reviewer: CarolynDate: Feb 22, 2024 5 StarsGreat selection of imagery, easy to personalize and reasonabley priced.
Reviewer: Malinda Trask | Verified CustomerDate: Feb 14, 2024 5 StarsI loved this beautiful and elegant book. This is a gift for my granddaughter for graduation. I hope to have all of her teachers and coaches, perhaps some classmates, write something to her. The only thing I would like to have been different--I would have preferred blank pages instead of ones with lines. But the booklet is just what I wanted so that she will have memories from Pre-School through her Senior year. Thank you for your part in this gift.
Reviewer: Kimberly King | Verified CustomerDate: Feb 08, 2024 5 StarsI cannot wait for my new great grandsons baby shower!! His dad is a firefighter and will love the firefighter cookie toppers !!!
Reviewer: CatherineDate: Feb 08, 2024 5 StarsI have to say that i was very pleased with the decal I had made. Traci did a great job with what i gave her to work with.
The decal has been applied to my car for everyone to see.
Thank you for a job well done!
Reviewer: Kerry FelixDate: Feb 06, 2024 4 StarsI really appreciated being able to design my own products (in this case I was trying to replicate a beloved anti-fatigue mat I'd had in front of my kitchen sink for many years). I am giving four stars for that reason. The quality of the product is average, I don't expect it to last as long as my last one did. The product that arrived IS a nice looking product, but is not the same as the photo preview given on the website. On the website, the mat was shown as more muted in color, so I went into photoshop and made it more saturated, which is exactly how the delivered product looks. So what I'm saying is, your delivered product may be more saturated than it appears on your computer screen preview. This kind of thing happens a lot with online ordering, so it's not unusual. And over all, I'm satisfied with the product.
I was also irritated when I went online to check the ship status, saw that it still hadn't shipped and that it was now being offered for half price. I appreciated that when I complained about it though, they refunded me the difference. As far as speed of delivery is concerned, I ordered it on January 21st and it was delivered on January 27th, so about average ship time.
So to recap:
- Cool service (5 stars!)
- Average quality product (4 stars)
- Very good customer care (5 stars!)
- Average ship time (4 stars)
Reviewer: Robyn Gesek | Verified CustomerDate: Feb 04, 2024 5 StarsOrdered iron-ons for tee shirts, patches, and personalized whiskey glasses for our 50th Anniversary! Great quality, excellent prices, fast delivery, and amazing personalized service!!!
Thank you for helping to make this year extra special for me already!!!
Reviewer: AnnieDate: Feb 02, 2024 5 StarsLove the bookmark! Perfect for my grandson who loves Legos! Arrived super fast and product is very good quality.
Reviewer: Jeanne MacDonald | Verified CustomerDate: Feb 02, 2024 5 StarsThere is absolutely nothing you could do better! Your staff is so helpful and friendly. I keep looking around my apartment wondering where I can put another one of your treasures. Thank you for your beautiful work
Reviewer: Sherry Lambert | Verified CustomerDate: Feb 02, 2024 5 StarsExactly what I had pictured in my mind for an AMAZING price! When designing the product, I was worried about the image quality getting worse seeing as the image I used was a bit blurry- but the actual finished product came with higher resolution than the picture I provided! 10/10 would recommend. This website is definitely my new go-to for custom items <3
Reviewer: Romann | Verified CustomerDate: Feb 01, 2024 5 StarsI got my order today and I cannot express how happy I am with it!!! Not only was it very easy to customize my items and order them online, but the actual product exceeded my expectations! The quality is excellent, the colors vibrant and they arrived so quickly. I purchased luggage tags and a 10" car magnet for a cruise I'm taking in April. We'll have matching luggage tags and coordinated door decorations! I am just so happy with my purchase. Thank you so much!!!
Reviewer: ChristineDate: Jan 29, 2024 5 StarsWOW, I am so impressed when I received the hard shell briefcase in the mail. I truly love this product and this is the best briefcase ever. I highly, highly recommend this product! Awesome Job! I Love the Houndstooth design by adding the red elephant!! Thank you YouCustomizeIt!
Reviewer: Joana | Verified CustomerDate: Jan 28, 2024 5 StarsBest, Perfect in every sense!
Reviewer: Prabhnoor S | Verified CustomerDate: Jan 25, 2024 5 StarsI ordered Customized rubber backed coasters. The customizing process was very simple. The customer service rep was very keen to details. The product turned out perfect. The price was right. Thanks
Reviewer: Jennifer Lyn Miller | Verified CustomerDate: Jan 23, 2024 3 StarsAlthough my iron-on transfer looked good, once I peeled the back off of it, I found 4 white pet hairs that looked like cat hairs that were stuck in my transfer. I had to try and scrape them out with my nails. They were all stuck to the text. Not sure how that happens, but someone should really not be making these things in an area where their pets are, or they should really invest in a lint roller for their clothes.
Hello Madison, we love our pets but they are not allowed in our production facility so the hair must have come off our staff's clothes. We will be letting our production staff know about this so that we can prevent this from happening again.
Reviewer: MadisonDate: Jan 23, 2024 5 StarsI truly Love the custom Hand Sanitizer & Keychain Holder pattern I selected. I have this product connected to my purse so I'm proud to show off product and my favorite pattern from YouCustomizeIt!! Thank You!!
Reviewer: Joana Ganey | Verified CustomerDate: Jan 16, 2024 5 StarsI was looking for a nice personalized Tumbler to give to our employees at our Christmas Party. Did a tumbler search and the perfect one appeared on the 1st page. Adding the custom logo was a breeze and their customer service was amazing. I've already ordered from them again, so to say that i would recommend them is a given.
Reviewer: Dan BrewerDate: Jan 15, 2024 5 StarsOutstanding product, but even better customer service...AMAZING!
Reviewer: Peter Guzman | Verified CustomerDate: Jan 11, 2024 5 StarsExcellent product and even great customer service!
Reviewer: David Blaske | Verified CustomerDate: Jan 10, 2024 5 StarsI absolutely love my bible cover! Great quality, and the print is beautiful! I highly recommend this company!!!!!! :-)
Reviewer: Tina Marie BonnerDate: Jan 09, 2024 5 StarsGreat cups keep drink cold for days. Lovebtge designs I picked.
Reviewer: Renee Cash | Verified CustomerDate: Jan 08, 2024 5 StarsI use to make presents, but I never bought and customized one online! I became disabled 13 years ago, so this present was a big deal for me to make. It took time, thought and lots of love! My cousin, Doug, loves the coffee mug because it has more room in the handle, and part of the design matches their newly remodeled kitchen! Aunty Cathy, Dougs wife, loved it too because of the adorable photo of SugaWilla, my Teacup dog, and how it matched the kitchen counter! All in all, it was the best decision I ever made for creating a Christmas present!!
Reviewer: Stephanie LambertDate: Jan 08, 2024 5 StarsI love my custom design decal! It is so cool & looks great on the rear window of my car! With YouCustomizeIt it was easy to create my own design, was received quickly & easily applied! I would recommend them to all! Thank you!
Reviewer: Teresa Stubblefield | Verified CustomerDate: Jan 08, 2024 5 StarsWe have purchased two (2) personalized lunch/dinner melamine plates for each of our 11 grandchildren, a great niece, & a great nephew, for their first or second Christmas.
These children range in ages from 14 1/2 years old to 10 months old. Most of these plates are washed once a day and some twice a day. ALL of THESE plates still look brand new. Both the children and their parents love the personalized plates. Will be purchasing more in the future, I am sure!
Reviewer: Tina Gilbert | Verified CustomerDate: Jan 07, 2024 5 StarsI placed my order very late at night and realized that I had typed the name incorrectly after I processed my order and immediately sent a message to customer service. The next morning I received an email that the correction was being made. I am so happy with the product and happy that your customer service is so attentative to messages.
Reviewer: Eileen | Verified CustomerDate: Jan 07, 2024 5 StarsLoved the personalized item I received. I got many compliments on it!
Reviewer: Mary | Verified CustomerDate: Jan 07, 2024 5 StarsAmazing design and support from staff and management there. Have made group, wedding, birthday, anniversary, family, and dog projects beyond compare with you! Thank you so much!
Reviewer: Paula | Verified CustomerDate: Jan 07, 2024 1 StarsSecond time I bought her it's not great quality wouldn't order again
Hello Jerilynn, we are unable to find an order in our system from you, but our customer service team will be reaching out to see if there is anything we can do to improve your experience with YouCustomizeIt.
Reviewer: Jerilynn rizzoDate: Jan 07, 2024 5 StarsMy grandkids absolutely loved these blankets! Ordering process was a breeze and so many choices! Will order again for sure!
Reviewer: TMDate: Jan 07, 2024 2 StarsWhile the design was very cute, I was expecting it to be printed on the sippy cup and bowl. If I would have known that they were just clear containers with cardboard inserts, I would have made them myself. I paid over 40 dollars for these.
We are sorry to hear you were not completely satisfied with your order. Our customer service team will be reaching out to see how we can make this better for you.
Reviewer: SpookyMomma13 | Verified CustomerDate: Jan 07, 2024 5 StarsLOVE the pint glasses I ordered for our home bar. They arrived quickly and was packed perfectly so no breakage occurred.
After seeing how nice these came out I just ordered some whiskey glasses.
The design was exactly what I wanted and the website made it super easy to edit and make changes and order.
I would definitely recommend youcustomizeit.com
Now I am in trouble because I see so many other items that I need
Reviewer: Janice | Verified CustomerDate: Jan 02, 2024 5 StarsPerfect Christmas gifts! The family absolutely loved these fine crafted engraved baking dishes! The designs were perfect and the personalization stunning! I will be shopping on this site for future gifts!
Reviewer: Debra S Bjorling | Verified CustomerDate: Dec 31, 2023 5 StarsProduct was exactly as displayed and quick delivery. Very satisfied with easy ordering and customer service.
Reviewer: Scott Bailey | Verified CustomerDate: Dec 28, 2023 5 StarsLooked exactly as shown. Looks perfect in the office. Great quality
Reviewer: Thomas Coghlan | Verified CustomerDate: Dec 27, 2023 5 Starswonderful
Reviewer: Marg Greeson | Verified CustomerDate: Dec 23, 2023 5 StarsThe blanket I ordered was perfect. It arrived quickly and the customer service was awesome. I would definitely order from this company again and recommend it. Thank you and Merry Christmas to you all!!
Reviewer: rachelle waldron | Verified CustomerDate: Dec 18, 2023 5 StarsLove the dish towels. They were exactly what I wanted. The picture was great, as was the message.
Reviewer: Rose clayton | Verified CustomerDate: Dec 12, 2023 5 StarsI purchased 3 customized lampshades and 3 metal, two-sided photo ornaments with family photos for sentimental Christmas gifts.
I couldn't be happier with the products I received AND the excellent and prompt customer service. Ogie and her staff went above and beyond to be sure I was happy with my purchase.
I highly recommend this company!
Reviewer: Laura E Anderson | Verified CustomerDate: Dec 10, 2023 5 StarsEasy, quick shipping.
Reviewer: Lorelei Gunn | Verified CustomerDate: Dec 10, 2023 5 StarsThe mug was AMAZING and BEAUTIFUL, colors are so vibrant and brightso adorable! Cant wait to have coffee and cocoa with my grandson! And delivery was quick!
Reviewer: Christina Marie Wolfe | Verified CustomerDate: Dec 09, 2023 5 StarsGreat quality and designs.
I've purchased the past couple of years for my clients. Great gift idea!
Reviewer: Voncille Williams | Verified CustomerDate: Dec 08, 2023 5 StarsIt has been a long time since I saw such amazing customer service. We put in a large order and she called to make sure artwork was right, did a test print, and then sent one to me to make sure it was good before mass production. Will definitely do business with them again! Fast, accurate, and most importantlygenuinely great people.
Reviewer: Mike Hefti | Verified CustomerDate: Dec 06, 2023 5 StarsJUST CONTINUE THE GREAT JOB YOU ARE DOING, PLUS YOUR SELECTIONS ARE TREMENDOUS
Reviewer: DAN PYE | Verified CustomerDate: Dec 06, 2023 5 StarsI recently received my customized photo tile trivet in the mail. I love how it came out! And I also loved how I had such personal service from the company. There was a problem with squeezing in my photo signature, and the designers reached out to me by phone and let me know that if they couldnt squeeze it in, they would not proceed and they would contact me again. I thought that was so wonderful to have such personal communication with them and that they didnt just proceed and chop off my name. They were able to successfully move up the image a tad and everything looked wonderful on my design. I so appreciate that personalized service and your wonderful quality on this product. I will be ordering from you again.!!
Reviewer: Marie Welding | Verified CustomerDate: Dec 06, 2023 5 StarsPerry was wonderful to work with. Although the site doesnt specifically show this I called and asked if I could submit pictures and they would make a collage on a skin for a laptop. Perry made it incredibly easy. He was very helpful and very responsive. Always communicative regarding the process and expectations. The finished product was absolutely amazing. And the price was VERY reasonable. I will definitely be returning to this website again. If you have anything you want customized I would highly recommend You Customize It!!!
Reviewer: DebraDate: Nov 30, 2023 5 StarsThe customer service was amazing they helped me with the customized image emailed me a picture of what I requested and it's perfect I will definitely use your services again
Reviewer: Eric Davis | Verified CustomerDate: Nov 28, 2023 5 StarsThis was perfect will be ordering more as soon as I need them. Thank you.
Reviewer: Jessica Domiano | Verified CustomerDate: Nov 27, 2023 5 StarsThey ALWAYS come through for me!
Reviewer: EllaDate: Nov 15, 2023 5 StarsI had so much fun designing and buying things for my Grandsons. Now I am buying thank you gifts for clients that I can personalize with their logos on them. The leather binders are a neat idea. I put logos on the front and our clients business on it! They LOVED them. It makes a big statement for an exceptionally reasonable price. I was very pleased with the quality. Great prices and a fabulous selection. I had one item I had a concern about and they went above and beyond to make sure I had the item that I needed!!!! The customer service is incredible and in this day that is rare. As a small business owner myself, it is greatly appreciated. Will be buying much more in the future!
Reviewer: Allison RosauerDate: Nov 14, 2023 5 StarsThe products are unique with so many customizable options available and fast turn around. The customer service communication is just flawless! I had two defective/broken trash cans and they were instantly reproduced and once again fast shipping!
Reviewer: Cindy Gurss | Verified CustomerDate: Nov 11, 2023 5 StarsMade a custom image to be engraved on the decanter with a custom message. Came out great. The staff even suggested a better font so that the message showed up clearer.
Reviewer: Joseph | Verified CustomerDate: Nov 09, 2023 4 StarsI had a recipe put on it. The first one the print was really small even though it looked fine on the website. I contacted company and they were great in helping me out and did another one with a little bigger print. I would just suggest calling them before placing final order for their input should you be designing your own.
Reviewer: melinda sutherland | Verified CustomerDate: Nov 05, 2023 5 Starseverything about this company is top notch. Easy design tools, excellent display, easy track ordering, and last but not least...great products. I have purchased many things from this website and I will continue to do so moving forward!
Reviewer: Hector Estupinan | Verified CustomerDate: Nov 04, 2023 5 StarsGreat quality. Fast on shipping. Great product.
Love it.
Reviewer: Tonya LaRiviere | Verified CustomerDate: Oct 28, 2023 5 StarsI had been trying for two months to find a really lovely gift box, to no avail. The boxes that I had ordered previously online either showed up looking nothing like what I ordered or the quality was absolute crap.
But I am very happy that those orders fell through, as I would never have come across your website. The quality was better than I anticipated, and I had a lot of fun designing the box.
The website is really user-friendly. I will definitely order from you again!
Reviewer: thalia | Verified CustomerDate: Oct 27, 2023 Load More Reviews