Customer Experience Reviews

I am more than pleased with the cutting boards. I had a placemat from my Dad's restaurant from 1960 made into glass cutting boards for Christmas gift. The care taken and the emails sent to insure they were perfect, meant so much to me. I am so excited to give these to my children and brother for Christmas. thank you so much!

My extended family absolutely LOVED their personalized decanter!!! Thank You very much. It Was A Winner

I was shocked by the high quality of this wine tote. The lettering and photos turned out great. Also ... after I placed my order, Perry from the artwork team contacted me to suggest a layout that would look even better with the seam in the middle of the bag. I honestly thought I had ordered from an automated site and was so impressed that he proactively reached out to me to ensure I got the best looking design. Due to a UPS issue, my order was delayed, and while they couldn't refund the entire shipping charges (this was on UPS, not them), they did refund me the difference between standard shipping and upgraded shipping. I would definitely order from them again.

Exactly as described. Nice quality. Prompt shipment.

It's so cute and bigger than I thought it would be! Perfect!

Several orders so far and I'm totally impressed with the quality of the products. The iron-on transfers still look great after multiple wash/dry cycles of my T-shirts. Beyond that, I can't say enough about the outstanding customer service. Tracie is the gem that makes this business shine.

the leather jewelry box with my customized logo looks great. Great service, help, and product. Will be back

I found your site to be easy. I'm no young chicken and was able to upload my own design and navigate through the rest without any problem. I will be using you again!

Wow this is my 2nd purchase. You guys are really a pleasure to work with A shout out to Tracie as one of your great designers no doubt? I simply gave Tracie a basic idea and she ran with it.. I can't wait to see the final product Very easy no hassle . We are celebrating and this captures the day perfectly Thank you Yes would definitely recco this company especially because not only are they easy to work with but it's all Made in America..

I recently had the pleasure of using You Customize It to design my own templates and images and I can't recommend them enough! The process was incredibly easy and user-friendly. From the moment I logged onto their website, I was impressed by the vast selection of options available. There are so many fonts (which is what I was designing) but also have many graphics to choose from as well, allowing for endless creativity. Creating my design was a breeze. The step-by-step instructions made it simple to upload my own graphics and to actually see how the design would look on various clothing items. I appreciated how straightforward the transfer process was; the guidelines were clear, ensuring that my design would turn out just as I envisioned. What also stood out to me was the quick shipping and affordable prices. I was pleasantly surprised at how quickly my order arrived, which is a huge plus for anyone looking to receive their custom items in a timely manner. I was so pleased with my first order that I just placed another one! You Customize It has definitely earned my loyalty and I look forward to using them for all my future custom design needs. If you're looking to create something unique, this is the place to go!

I have just received my hot pad tiles and I am extremely pleased! I received them quickly, well wrapped and most importantly beautifully done. I transferred my own art to the tiles and gifting for Christmas and am I the process of ordering more!

Fantastic, really nice ,good quality!

Very pleased. Excellent work and customer service.

I got the product what I needed. I did find suit for my needs. I have fun designing/customizing/personalizing my product. I was able to find the pattern, graphic & personalization options I was looking for. Nothing on what you need to improve.

WOW  That was simple and it came out terrific  I designed something simple and I loved what you all did with it. Very satisfied for a very low cost as well  Sad to see you have got less than 5 stars on some reviews! Color me very happy and satisfied.. Will be back for more no doubt...!   Thank you!! PS Also very please your company uses  MADE IN AMERICA   products..

Just FYI this website will not do every customization. I understand that companies have copyright policies but it would be nice to know that before having purchased this and then having to ask for a refund because they told me they wouldn't do my order! It's just inconvenient! I would give them no stars just for inconvenience and them taking so long to notify me about it!

Impressive fast service on a custom flag I requested & which turned out perfect! Looking forward to doing business again with YouCustomizeIt!

Used one of the design templates provided for a mug. Turned out VERY nice! Quality item and excellent packing. Will order from this company again! Price very reasonable.

The personalized pie plate is exactly how I imagined it! And the price was right, too. Thank you for your outstanding product - it is a gift for my Bestie, and I know she is going to love it!

The picks were not bright and vibrant like the picture I ordered them from! Colors looked washed out! You could barely see the name and it looked smeared! They were not cheap either! These were for my daughters wedding! So disappointed!

I am very impressed with the quality of the items I ordered. I also received my orders earlier than expected and I can't wait to give them as gifts this holiday season.

I did a custom license plate for the front of my new truck. It's in Memory of my father and father-in-law - both passed. They did a super job!!! Very impressed.. I will definitely purchase from them in the future.. Kudos..

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I ordered my company logo to put on shirts. The order came quickly, was perfect, and very easy to iron on. I'll be ordering more from this company!

my company ordered 50 of these for a promotion. we received the best care and Ogie McDonald was a wonderful contact with this company. She was very kind and responsive. I had to cancel an order from another company (before I found this one) because I couldn't get any info. U Customize it lead times were very reasonable and they worked with us on shipments to find the best way for us. Thank you so much!

I will be ordering more great work guys

The pie plate was a great retirement gift for our Food Service Director. The engraving was perfect and I received this is only 3 days!

I am so excited to receive my customized front license plate and 'matching' frame. From the time I began the process, I had a question. I immediately received a follow up email and then we talked on the phone to be sure that I was getting what I wanted. She couldn't have been nicer or more helpful. It has only been a week and my 'new' car now sports a new front tag. I used to have one but more recently, there was no place for a front tag and I threw mine away. It had been done locally and they are no longer in business so I had no idea where to start. I couldn't have been more fortunate to choose this wonderful company. If I ever need anything customized in the future, you know I won't have to search. I've got it saved and I know where to go. Thank you to all of you from my first contact to receiving it now. I think you know how to make customers happy.

I've always been pleased with the service and the products when I order from YouCustomizeIt.com. When I have had questions, they have always been helpful when I call or send an emai. I highly recommend them.

Hello I Love My Custom License Plates Holder Thank You.

I can't speak highly enough about this company. Besides receiving a wonderful product, exactly as customized, at a reasonable price, and in a relatively short time period, I was particularly impressed with the AMOUNT of customizing I could do. I expected to be able to put maybe a couple of text boxes and choose between a few different background colors, but it honestly felt like the options were endless. It was very user friendly, I liked that they provided an initial layout as a suggestion, but you essentially could add or delete whatever you wanted, from text boxes, images, etc. Then the number of options for things like fonts and images was incredible, particularly the background prints. You could scan through them all, or just search a keyword. I ordered two binders that I customized as a gift and they were VERY well received. Will definitely revisit this website for future customization.

Love the bamboo trivet with personalized tile insert. Originally ordered the insert. After several back and forth emails between myself & Tracie Ward, I was able to add the bamboo trivet to my order. Tracie went above and beyond in customer service. Have never experienced such amazing customer service; & Tracie was outstanding!!! When dealing with other companies, you get a different person each time you communicate with them via email, etc; sometimes having to explain everything from the beginning. To get emails from the same person while figuring out my order was surprising to say the least. Bravo to your company, & triple bravo's to Tracie!!! I am totally satisfied with my order, as was my son-in-law. This was my first order from your company, and it will definitely not be my last. Great company, great customer service, great product!! Thank you!

Nice product, well made. Design and verbiage turned out Perfect. Fast delivery.

They get to your inquiry right away. They made it right when my patch wasn't expected quality. They hand stitch. Very durable and resistant. Wouldn't trade my patches for anything. Thank you for making it easy to stick my logo in my preferred clothes garments

Loved the amazing customer service kept me well informed and offered great suggestions on my item. Amazing to work with and item came fast would recommend you guy to give them a try!!!!!

My feelings are mixed. The rug I ordered is absolutely beautiful. The colors to the original photo and vibrant. Beautiful. I ordered curtain with the same picture. Vibrant and beautiful. I took one star off because I also ordered a comforter and a matching tissue box cover with a different picture. The tissue box picture is vibrant. The comforter is awful. It's washed out. And it looks nothing like the original picture. I absolutely hate it. But I'm stuck with it because I used the wrong picture. Check the resolution because I guess they don't. I was so thrilled with the rug. That picture stretched to 8x10. I might order a rug as a comforter. It might fit the bet. 104" x 88 might be the standard size for king size but I'll bet most people have thicker mattresses and need bigger, oversized comforters. I'll keep looking until I find a company that does it.

I am thoroughly enjoying the Racerback Tank I purchased. I contacted YouCustomizeIt and spoke with Tracie, and I want to express my gratitude for her assistance in designing and sizing the elephant. Your expertise and the exceptional service provided by YouCustomizeIt are truly commendable. The entire team is remarkable. Thank you!!

The Decanter was lovely! It was my daughter and son-in-law's Anniversary, and I wanted to give them a lasting, memorable gift. The outcome was Beautiful. Thank you for the EXCELLENT JOB and GREAT SERVICE! THEY LOVED IT! The laser engraving was exceptional!!!

Just what I wanted to match my meditation space. Candles and incense will be beautifully blazing !

We are so happy with the urn we ordered for our sweet Ladybug that passed away. We had a little issue after the order with an email, but the owner personally reached out to me and apologized and took care of the situation right away (seriously within an hour I had an email). This company cares about people that order from them and understand that our pets our part of our family. Now that I found this company, someday down the road, when we get another fur baby, I will definitely order from them again but this time happy things like leashes, blankets, etc.

Excellent customer service! Highly recommend this company

I purchased customized desert plates, coasters and drink toppers and I am very happy with the outcome. All products arrived quickly even with the power outages experienced in Texas the day after placing my order. Excellent quality and exactly as pictured. Highly recommend the company. 5 stars!

Love the coasters, great customer service.

I was thrilled with the design and quality of the iron covers I purchased! I have shared the website with several friends. It was fun to design what I wanted and know I can get other products with the same design!

Purchased hooded towels for nieces birthday. Super cute and very happy with design and quality. I needed one of the towels sooner than the expected delivery date and this comapny went above and beyond to make sure I had it in time. They provided excellent customer service from the time I placed my order until I received it. Unfortunately, this is not normal in our world today. Most companies don't care. Keep up the great service!

I placed a personalized order on 13 July and received it 18 July. This was customized with a high school logo which I provided with the hope of possibly ordering in bulk to give to our classmates at an upcoming reunion. I ordered the car coasters and cannot be happier with the finished product. I was able to easily upload my design and adjust to the size that I thought would look best. It was fun, but also a bit terrifying as I wasn't sure what I was doing, but as I proceeded, it became very easy, and I held my breath as I hit the submit "order". I requested a bulk rate quote, and the response was immediate. I liked receiving an email hearing about how the company came to be. It personalized the company and was a nice touch doing business with people who are concerned about their customers and want to be sure the order is correct, and the customer is happy with their order and the experience. Thank you for a positive experience and look forward to working with this company in the future.

I ordered firefighter curtains and a firefighter rug for my grandson. His daddy was a firefighter and lost his battle to cancer a few weeks ago. Wyatt (age 7) wanted a room at grandma and pawpaws house decorated in a firefighter theme to honor his daddy. We first ordered a rug from Amazon and it was terrible! This rug is very high quality and so are the curtains. Wyatt is going to be thrilled when he sees them! I would highly recommend your company and have bookmarked the website for future orders.

I am so happy to have stumbled upon this company. I have been getting several custom items and each time I am happier than the last. If you are looking for a place to do business with, stop your search because you found it.

I really want to thank YouCustomizeIt for the marvelous job you did on the college dorm room ensemble I purchased for my niece. I encounter a problem with the trash cans I ordered and forgot to select a decoration for the back side of the product. Your company was gracious to help me resolve the situation immediately after I contacted the representative to report the mishap! My niece is totally delighted with her dorm room decor. I only wish you also offered the fitted, flat, and pillowcase to coordinate with all the accessories! Her mom told me the photos do not give the product justice! It is far more beautiful than portrayed on the website! Thank you so much for your prompt delivery of this ensemble and customer service. I would recommend this website to anyone who wishes to personalize their bedroom.

The personalized measuring tape is awesome! I love all the design choices available. It changed a plain household tool into a great look and becomes fun to use.

The dog id tags I purchased were perfect. Amazing colors and very sturdy. I had so much fun designing individual tags for all 3 of my dogs

I submitted an online order & quickly realized I had accidentally put an error in my billing & shipping address. I immediately corrected it and feared that the corrected order may get lost in a shuffle of orders. I was pleasantly surprised that I received a confirmation of my order in my email account without any delay. Then, just as quickly, I received the revised order confirmation with my corrected address. That was a relief and what awesome and quick customer service. I received my product in a very timely manner & the quality is perfect. Sometimes online companies can be sketchy and you never know, but this time, I was super happy with the service, email confirmations and the product. Thank you for being one of those reputable online companies. I will definitely shop here again.

I just Love the Cabinet Knob pattern that I picked out!! I wish this pattern would come in earrings!! This is my FAVORITE PATTERN!!! Beautiful and Awesome!!

Lunch box was high quality and the personalization was excellent. Product was filled with plastic dinosaurs for Walkers 1st birhday.

I purchased suitcase for my grandson. he customize the suitcase himself. The results or phenomenal. Thank you..

Loved the quality and look of the boxes.

Great and fast service. No issues bowls came in perfect condition no cracks. So very nice job in packing everything for shipping. Placement arrived in awesome condition as well. So I will use you guys again when I need something.

My custom wrapping paper came out great but the best part was they had an actual person review it and make improvements with me (back and forth) to make sure it turned out the way I wanted it. I will always come right back to here for future products

You did a good job The only thing is maybe tell people the black material one are more gray color

I needed an iron-on patch and thanks to Customize It it's perfect!