Customer Experience Reviews

Perfect product. I highly recommend this product for any occasion

Great customer service and fast delivery

I had fun choosing a design. It was a little tricky at first changing the top and bottom images and middle line color, but after a few minutes I got the hang of it.

The garden flag and matching pillow look great. Shipped quickly, too.

I has so much fun designing my own wrapping paper an it was very easy once I figured out how to use the tools. I will absolutely be ordering again!

Expedited quickly, quality of the product order is fantastic ! Thank you ! Customer Service was professional and friendly !

Fast Turnaround from order date to receiving item---laser etched travel mug looks great--web site is easy to design. Ordered another ---as I liked the first that much.

All good!

The design selection and customization tool were very easy to use! Loved this process, will definitely be back again to purchase more customized products!

design was easy to do - lots of options

The design tool was intuitive and very easy to use. I enjoyed designing the item and it came out as shown.

Products easy to use and what we got was exactly as expected.

Easy and fun to design the product

Love my sea turtle tree skirt. Absolutely beautiful!

Exactly what I wanted!

I could not figure out how to order a product without the personalization so I called customer service and they were very helpful and walked me through the process on my computer. I was able to get the exact product I wanted and I love it!

I called in the order. The lady to whom I spoke was very courteous and helpful. The products I ordered are exactly as pictured. I am very pleased with these unique and creative products.

It was easy to use

I'm not particularly computer savvy, but I did manage to complete all items required to make a successful cutting board, oven mitts, hand towels. It was relatively simple.

I am very satisfied with the customized binder. It is beautiful and I received it very quickly.

Excellent website to customize!

Ordered blank Zebra print/permanent adhesive. Shipping was very quick. Thanks.

Great customer service and quick delivery

The site is great! Love all the choices for the design. Unless I missed it, I would like an option to change the handle side. Thank you for being reasonable priced!

Easy to navigate and use.

Yes, I love that I was able to get the Van Gogh painting on the apron.

The design was cute and the ability to customize the fonts was nice. The overall design and feel of the product was exactly what I was looking for.

Absolutely love the items I ordered thank you

Surprisingly fast shipping, great look, as ordered.

Website was very user friendly. I love the Ornament!! Came out great.

You did great! Thank you...

The order process was easy! Even with me wanting to upload my own image!!

THRILLED BEYOND BELIEF. The product was even better than expected. When I hit a snag with my design, Ogie McDonald was fantastic in coming up with a design for me and helping me until I was totally satisfied.

Nice cup

I had originally placed an order on Nov. 7th for my design on some oven mitts for an annual family cookie baking event. The next morning I received a call from Ogie at You Customize It, calling the let me know that the recipe in my design probably wouldn't be legible on the oven mitts, and she suggested that I try to darken the print in the recipe. She also suggested a pot holder rather than the mitts because the shape might work better for my design. She sent me a link to my design so I could modify it, and told me to get back to her when I finished editing. I worked on the design over the weekend, and then I found the glass plates and decided to do those instead. I contacted Ogie on Monday (11/11) and asked her to cancel my oven mitt order and told her I'd like to order the plates instead. I received the plates only 4 days later. There was a problem with the way some of the plates turned out, so I contacted Ogie, and she had the plates reprinted for me. I already received the new plates today, and they turned out absolutely beautiful! Thanks to Ogie and her excellent customer service, I ended up with a much nicer gift for my family cookie bakers, and I received them in plenty of time, even with a complete change in my order and a replacement order. I will definitely shop You Customize It again! Thank you SO MUCH Ogie, I love my plates!

I loved all the choices. Had a hard time picking the type of initials I wanted!

Design was great. I will be changing out the connector you provided with the tag. I'm afraid it will fall off.

Great website to personalize special gifts!

Liked the product wanted the trashcan to be two sided could not figure out the website well enough to get it done.

Arrived super fast. Great quality. Will order again.

Easily a 5 star experience except that the printing on the item was smeared somewhere in the process. However when I called to discuss the issue with the customer service rep, it was quickly taken care of and she even suggested a welcome change to the printing. Customer service was excellent and the corkscrew arrived today and is an perfect gift and priced just right. Thank you for standing by your product and hiring such efficient employees! I'm pleased to do business with your company.

Great product and very easy to personalize!

WEBSITE USER FRIENDLY

The design process was really simple online! I even used my mobile device and had no issues! :)

It was easy and fun to play with the colors,size and patterns!I look forward to shopping again!! Would be nice to get more coupon codes for future orders!!Thank you!! I'm glad I found your web site!!

Very satisfied

Love these products done as ordered. Please let me know if you add laundry baskets

Knew what I wanted, customer chat cheerfully stayed on line with with me for a good 25 minutes to get this personalized Christmas ornament JUST RIGHT. Arrived within days; good people!

Nailed it !!!!!

We loved our final product! I needed a quick turnaround and the team called me to confirm the order would arrive on time and it did!

Absolutely beautiful - everything I'd hoped. This set arrived on time and safely. It was very well packaged. It's the second time I've ordered from "You Customize It", so I knew I'd be happy. The products are sturdy and very well made, and the choices are many and varied, so it's easy to create something unique. I can't wait to send this off to my little grandson for Christmas. I'm sure he and his parents will be as pleased as I am. His sister was the recipient of my first purchase a couple of years ago - Ladybugs! Many thanks all who had a hand in putting my order together.

The website was easy to maneuver and I found everything that I was looking for.

My 5 year old granddaughter selected this design from the many you have on your website - and she said it was a difficult choice because she liked so many of them. The cup arrived very quickly and is tucked away - to be given to her for St. Nick's or Christmas. The pattern on the mug is very well done & her name looks very nice in the font that I chose.

Great designs

First, I am a senior (75) I had a slight problem this time ordering. But I attributed attempting it to using my iPhone. So I used my computer, it was better to maneuver plus I went to a different web site. I I lucked up on the leopard design. I was looking for African or ethic design and found the selection limited. The animal print classic and could be included in that selection as well. I love the personalized initial it gave it a classy flair, using my first name was sooo me.🥰 The super fast delivery was great, because I have no patience. So please & excited. Excited I found CUSTOMIZEIT! LOVE MY LABELS. 👏🏾❤️👍🏽

Nice product. Unique. Priced reasonably. Quick delivery.

Love the look the size and the colors These will make awesome Christmas gifts

They came out beautiful. Easy to apply. My only complaint is that the "s" where the fish tail is close to, it looks like there is an error in the printing process because every single one of the 6 that I ordered, had colors from the fish bleed into the s. This was noticed right when I opened the package so it is not from the Ironing process. It is annoying and makes the piece look poorly done, which is unfortunate because I spent a lot of money on them and did not expect them to be poorly printed.

Our flag looks great! I chatted with someone to help me with the borders on my flag and they were very helpful! This helpful employee was the reason I got the flag from your company!

I like the design but I missed how big the trash can was. It was smaller that I thought it would be.