Customer Experience Reviews

Website was very user friendly. I love the Ornament!! Came out great.

You did great! Thank you...

The order process was easy! Even with me wanting to upload my own image!!

THRILLED BEYOND BELIEF. The product was even better than expected. When I hit a snag with my design, Ogie McDonald was fantastic in coming up with a design for me and helping me until I was totally satisfied.

Nice cup

I had originally placed an order on Nov. 7th for my design on some oven mitts for an annual family cookie baking event. The next morning I received a call from Ogie at You Customize It, calling the let me know that the recipe in my design probably wouldn't be legible on the oven mitts, and she suggested that I try to darken the print in the recipe. She also suggested a pot holder rather than the mitts because the shape might work better for my design. She sent me a link to my design so I could modify it, and told me to get back to her when I finished editing. I worked on the design over the weekend, and then I found the glass plates and decided to do those instead. I contacted Ogie on Monday (11/11) and asked her to cancel my oven mitt order and told her I'd like to order the plates instead. I received the plates only 4 days later. There was a problem with the way some of the plates turned out, so I contacted Ogie, and she had the plates reprinted for me. I already received the new plates today, and they turned out absolutely beautiful! Thanks to Ogie and her excellent customer service, I ended up with a much nicer gift for my family cookie bakers, and I received them in plenty of time, even with a complete change in my order and a replacement order. I will definitely shop You Customize It again! Thank you SO MUCH Ogie, I love my plates!

I loved all the choices. Had a hard time picking the type of initials I wanted!

Design was great. I will be changing out the connector you provided with the tag. I'm afraid it will fall off.

Great website to personalize special gifts!

Liked the product wanted the trashcan to be two sided could not figure out the website well enough to get it done.

Arrived super fast. Great quality. Will order again.

Easily a 5 star experience except that the printing on the item was smeared somewhere in the process. However when I called to discuss the issue with the customer service rep, it was quickly taken care of and she even suggested a welcome change to the printing. Customer service was excellent and the corkscrew arrived today and is an perfect gift and priced just right. Thank you for standing by your product and hiring such efficient employees! I'm pleased to do business with your company.

Great product and very easy to personalize!

WEBSITE USER FRIENDLY

The design process was really simple online! I even used my mobile device and had no issues! :)

It was easy and fun to play with the colors,size and patterns!I look forward to shopping again!! Would be nice to get more coupon codes for future orders!!Thank you!! I'm glad I found your web site!!

Very satisfied

Love these products done as ordered. Please let me know if you add laundry baskets

Knew what I wanted, customer chat cheerfully stayed on line with with me for a good 25 minutes to get this personalized Christmas ornament JUST RIGHT. Arrived within days; good people!

Nailed it !!!!!

We loved our final product! I needed a quick turnaround and the team called me to confirm the order would arrive on time and it did!

Absolutely beautiful - everything I'd hoped. This set arrived on time and safely. It was very well packaged. It's the second time I've ordered from "You Customize It", so I knew I'd be happy. The products are sturdy and very well made, and the choices are many and varied, so it's easy to create something unique. I can't wait to send this off to my little grandson for Christmas. I'm sure he and his parents will be as pleased as I am. His sister was the recipient of my first purchase a couple of years ago - Ladybugs! Many thanks all who had a hand in putting my order together.

The website was easy to maneuver and I found everything that I was looking for.

My 5 year old granddaughter selected this design from the many you have on your website - and she said it was a difficult choice because she liked so many of them. The cup arrived very quickly and is tucked away - to be given to her for St. Nick's or Christmas. The pattern on the mug is very well done & her name looks very nice in the font that I chose.

Great designs

First, I am a senior (75) I had a slight problem this time ordering. But I attributed attempting it to using my iPhone. So I used my computer, it was better to maneuver plus I went to a different web site. I I lucked up on the leopard design. I was looking for African or ethic design and found the selection limited. The animal print classic and could be included in that selection as well. I love the personalized initial it gave it a classy flair, using my first name was sooo me.🥰 The super fast delivery was great, because I have no patience. So please & excited. Excited I found CUSTOMIZEIT! LOVE MY LABELS. 👏🏾❤️👍🏽

Nice product. Unique. Priced reasonably. Quick delivery.

Love the look the size and the colors These will make awesome Christmas gifts

They came out beautiful. Easy to apply. My only complaint is that the "s" where the fish tail is close to, it looks like there is an error in the printing process because every single one of the 6 that I ordered, had colors from the fish bleed into the s. This was noticed right when I opened the package so it is not from the Ironing process. It is annoying and makes the piece look poorly done, which is unfortunate because I spent a lot of money on them and did not expect them to be poorly printed.

Our flag looks great! I chatted with someone to help me with the borders on my flag and they were very helpful! This helpful employee was the reason I got the flag from your company!

I like the design but I missed how big the trash can was. It was smaller that I thought it would be.

Looked great and delivered quickly.

I' definitely be ordering from you again. Great product, lots to choose from and quick delivery. THANK YOU!

The overall website was okay. The Design Library was a bit confusing to use. I just wanted to upload my own image, and that option was tricky to use. I finally figured out how to create an even narrow boarder around my image. Once that was accomplished, the rest of the process was easy.

Just be careful to send the correct instructions

Very fast delivery!

Received quicker than I expected. Very pleased with the design, overall look. Thank you,

The mat was a big hit!!!

Very simple to design and the results were awesome.

I found the product selection easy to navigate and the ability to upload an image I created on photoshop made ordering from here quick and easy. I also liked the fact that you could change the size of the image on the flag. If you wanted it centered and smaller or to cover all of the fabric which is great to have that choice. Overall a great experience and will recommend this site to others. The flag turned out perfect and is high quality. No issues here at all. I will most likely be ordering from here again.

Great Service and Product

Overall loved all the products! It is a little pricey but I can understand why. Just was upset about the upside down sticker but it was fixable at home. Shipping came super fast too!

Very user friendly website. Enjoyed designing my items. Good selection of designs and fonts. Won't hesitate to order again.

NEVER RECEIVED ORDER

Beautiful!! Fast service, quality, super soft, beautiful print. Super happy!!!

System is easily navigated. A lot of design choices if you don't want to create your own. A wonderful product selection. I have enjoyed everything I purchased so far. I have another 2 orders coming.

EVerything was easy to use in designing and use of Library The only issue I have is ( not being very crafty, I will need someone to help me figure out how to put together the door/wall decal. The background and then picture/letters come together but needs placed to make as One decal. They do however send directions along ( for those who are crafty)

I was pleased with my product. Customer service was awesome. Product arrived by expected delivery date. There are many choices of various products. The quality of the print was as I expected, clear & bright. I will order from this website again.

The cup is just as I requested. I'm very happy with it.

I am pretty disappointed with my recent order of personalized zippered pouches. The text I requested is barely readable. On other personalized products sites I have often received the message during the process that certain texts or photos (if applicable) would not work well on a product. I can just make out the letters on the pouches but the date is totally undeterminable. These pouches were not inexpensive and I had hoped for better quality for the price.

I have my entire grandsons bedroom with personalized EVERYTHING from You CUSTOMIZE It. Extremely happy and more than satisfied. Also, when I requested customer service for an item, the service was JET FAST! I dont impress easily! Thank you to all those Ive spoken or texted with at your company. Such a pleasing combination of personal and professional. Thank you.

License plate frames fit perfectly.

My first time ordering from your company. I was questioning my choices on color for the blankets and pillows. These are for my Grandchildren for Christmas. Ogie McDonald went above and beyond Customer Service. She called and txt me many times. She LISTENED to what I wanted, made suggestions and helped me make 3 beautiful blankets and pillows. I just received them and I could not be happier. I know I would not have been happy with my color choices...lol. Ogie made suggestions, e-mailed designs and suggestions. Made100% sure I was happy. Thank you for the great Customer Service Ogie gave me. I will share my experience with many. Job WELL DONE. One thankful Gigi. (Grandmother).

Just bought it for a gift. I love it.....thank you

What an awesome service. Easy to use, fast, and high quality. Couldn't ask for more.

I would like to first give your company high praise for an error that I didn't notice until I received my order. I initially put an order in and thought that I had reordering the glitter iron on I had previously brought, after trying to transfer what I thought was an iron on turn out to be a wall decal. I immediately called the next day to to see what resolution that could be done and I was offered two different ways to get my order corrected. I really appreciated the customer service I was provided and the ease of employee that went the extra mile to make sure my order was corrected and to give me assistance in my return. After all was done my group was very pleased with the Glitter Iron On Transfers. We got alot of compliments and inquiries on our designs. I would definitely be using your company again soon.

Very easy to use the app to make a customized order..

Ordered by phone. Great decal and very helpful, friendly staff. Product looks great and time will tell how well it it holds up to the weather. Price also was very reasonable.

Easy to customize,fast delivery and product received is just like the picture

I love things with my name/initials on it and this website offers all that and I can customize it! The end products were great.