Customer Experience Reviews

I had a fun time on your site! But the threads on my dog's bandana are already starting to come loose. I suppose that's to be expected because he scratches and plays. I can sew over areas, if need be. I'd be more upset if I paid more. I ordered a travel coffee cup for a friend once that turned out beautifully, but the design got a bit botched.. Like it got loose a bit and was sitting strangely. If I remember correctly. That was a year ago. Right after she received it. The aluminum water bottle looks very nice. Over all, good experiences for the money. I will be shopping your site more and recommend you to people.

I initially order my product and made a mistake. I called customer service to explain how my customization was incorrect and had to leave a voicemail. The customer service department corrected my issue, left me a voicemail indicating the changes that would be made and still mailed my product in a very timely fashion. I received my customized product exactly how I wanted it. Thank you, Very Satisfied Customer!!!

I am very pleased!

Customer service was implacable!

Awesome website I will be back

I loved the apron and will reorder it. The logo that was placed in the center of the design overlapped the scalloped circle, which I did not like so one of your staff members has fixed it for the re-order.

I was very impressed with the quality and speed of shipping

Knowing nothing of the decal printing business I ordered a transfer for a mirror that I really should have given more thought on the design. The following day I was surprised to get a call from a very nice lady explaining they tried to cut the design to the specs I used online, but it was just too small. She emailed me a couple of suggestions to use and I chose one. When I got it at the house it looked better than the one I designed myself. This was for my significant other and she was delighted about it. This unknown lady at YouCustomizeIt made me look good to her, which is a pretty rare thing. Thanks for doing what you do, yall rock!

Great

I was very happy with the service. Although it was kinda difficult to put the text where I wanted it, it was still kinda fun. It was a lot easier to do the picture, the but bad part is it cut off the circle for the neck at the top but they show you what the kept out. Anyway, I ordered it as a gag gift for my friend and when it came I was surprised at the quality it's better than a regular baby bib. The shipping costs a little bit but that wasn't a part of my worries. The website said it would ship to us on June 20th but came on June 16th. It lives up to the expectations set by themselves.

First of all, a real, live person answered my phone call! Thats impressive! Secondly, the gal who answered the phone was, in fact, the very person Id been exchanging emails with! Tracie was SO patient with me and answered my questions, even emailing me a link WHILE WE WERE CHATTING, so I could see a mock-up of my order. Third, my order came lightning fast (from TX to MI)! 3 days from order to receipt of the item! Ive told at least 3 people how happy I am with your company. I would recommend the product 100%.

This cup arrived quickly and looked just like the picture

The design process was so easy. The only thing was that it took a long time because I played with the almost endless options. It was so much fun and I ended up with a product I LOVE.

This was exactly what I wanted to get for my sister's 25th wedding anniversary to include with a bottle of wine. I never thought I would be able to design one!! I tell everyone about your site. Great prices and personnel service.

Everything was perfect!

I had a terrible experience with your design tools. I couldn't get my text to be spread out over the background. In comparison to other design company's like Vista Print, I find their design tools a little easier. Sorry.

Your website is easy to navigate, I was able to design something quickly and I got my order in a very timely manner.

Easy to order and prompt service. Nice quality product.

When I bought these items, I thought they would be regular cotton mitts and hot pads. I'm not sure if these will work out for me. I will try them out and see if they work out. I love the Van Gogh motif, so I though these would be really cool. The website was easy to navigate through.

I will order again for sure! Very easy to design your gift. The hardest part is choosing from all the cute options! Fast delivery and the product is even better than I expected!

This item was a great buy!!

very easy to find exactly what I was looking for.

it was easy to pick out a item that i wanted to make this item it came out looking great thank you

Excellent service and excellent product. Very impressed

Exactly what I was looking for!

Easy process love the iron on. Turned out so cool!

Second time designing/purchasing from here. Great experience both times. Quick shipping also! Will definitely continue to design and purchase from this company!

Great quality merchandise and came faster than originally expected. Would definitely use this company again and recommend them to others!!

Came as promised and very cute.

The lanyard was perfect. Very easy to design and make changes and looked just like the image on the screen. Would absolutely recommend using YouCustomizeIt.

Love the idea. I ordered a hard back journal with me and my daughters picture on the front cover. The journal is to be given to her upon my death. Her face was cut off of the cover. I was disappointed.

Website and design tool was great. The product i recieved was cheaply made and not worth 30 dollars

I bought these for my 16 year old daughters birthday! She lived them. The material is strong and the colors are vibrant. It was a little expensive but I believe they'll last awhile.

I received oven mitt then received matt I think about 2 weeks later way too long

I loved most of the products I got there cute just what I thought I was getting but 2 of them had poor placement of things and it was really upsetting.

Absolutely perfect and extremely easy to use

No issues whatsoever

Very pleased

Everything looks great. Great service

5 Star

So many designs that was little hard to customize it but I not a computer expert. It was so fun to design it and so many designs that was hard to find choose one.

I am so happy to find a place online that will allow me to design a license plate frame for a great friend. I got what I wanted in my design, but the site was a little frustrating when you wanted to find graphics, add elements to your design and edit. I finally got the design and product I wanted, but it took me some time to get the design the way I wanted. Thank you.

First time ever used ,pretty easy and the price is awesome ,you will be seeing more of me thank you for this wonderful easy to use experience, I will be telling my friends about it....

I'll start off by saying the products I ordered looked so good! It was easy to find a product I want and look through the different patterns. The only thing I struggled with, and is the reason I knocked a star, was the designing part was hard to navigate. I spent awhile trying to figure it out and starting over on a design until I finally got the hang of it. Other than that I enjoyed the complete customization and will be back!

Not going to lie, I thought this had a chance of being a scam since it was a Facebook ad. But I am EXTREMELY pleased with the products I ordered as a gift. I ordered these and a matching steering wheel cover. They shipped quickly and nothing was damaged. I would totally recommend this site and plan on using it again in the future!

This website is awesome! I am so happy I found it.

I have loved everything I have gotten from you. The people I have bought for, as gifts, have loved the products as well. The customer service is superb. They are always very attentive to any question I have had in the past and extremely polite. You hire good people!!!

Awesome

Site was user friendly to figure out and navigate!!

Not sure yet. Haven't received product yet. The design process was great. Hope my order comes soon. Will update feedback after order received.

Easy to design

It was easy to find the product I wanted. It was somewhat easy to find design I needed. It was mostly fun to customize:) I was able to find personalization options (Some had too many options other not quite enough:) It would be easier to make a design if I could see my design on all the layouts. Also simplier names for making words, frames and such, bigger or small or move them up and down or sideways.

This was fun. I'm a 77-year old and didn't expect it to be so easy.

Most other places won't let you fully customize your wording. I'm glad you guys do. I'll be back for sure.

We love these glasses!! They look amazing, and are of very high quality! In addition, they came many days early; I wasn't expecting them until the end of March!

The design tools are very user-friendly. Tons of designs, patterns.

The label was put on my bottle unevenly but its still pretty

The most awesome website ever! Incredible options and prices! A bit difficult to figure out how to use tools in the beginning but I was using the phone might be easier on the computer. Still I figured it out and very pleased. Thank you so much!

I am excited to receive my purchase. I had some difficulty with the design process but was helped through chat and once I explained what I wanted the design changes were made for me. Very easy and customer service was great. I am using the design for a personalized memory quilt I am creating and believe this is exactly what I have been looking for.

You make it very easy to fine the products wanted and it is fun designing your own product. This makes it truly a one of a kind.