Customer Experience Reviews

Ordered this as a gift. Received it quite quickly. There was a cut in the decal on the one side...I was so disappointed. I emailed customer support and I had a response in just a few hours. A brand new lunchbox was being made. The new one arrived in less than a week and is PERFECT! Now that is how to make and keep happy customers! Awesome job!!!

I WAS SO EXCITED TO GET MY NIGHT LIGHT. ABSOLUTLEY LOVE IT. THE LADY THAT HELP ME WAS SO NICE. WHEN I ORDER SOMETHING, I LIKE TO TALK TO A PERSON AND SHE WAS VERY HELPFULL. I WILL BE ORDERING SOME MORE STUFF FOR CHRISTMAS.

Excellent quality. 3rd order from this vendor and always high quality and quick arrival.

I love the item. Thanks to the helpful customer service person (Emily) I chatted with on line. If it wasn't for Emily I would not have been able to create this item.

Loved working with YouCustomizeIt!! Everything came out perfect, and their customer service is exceptional! Because I had such a large order, Ogie reached out to ask if I would like a sample of the different sizing to help is determine what would be best! It was a huge help, not only did my graphics turn out great but Ogie was responsive and so helpful when it came time to confirm and adjust my order. Couldn't recommend a better place to work with!!

I had a trivet customized for my daughter and future son in law's house. It was absolutely beautiful.

Ordered the Cotton Fabric with Dog Photo of my son's favorite pet. Wanted to attempt a pillow cover. Was new to this custom ordering but the Staff was Exceptionally helpful. Answered all questions, assisted getting through the process and the fabric and design when received was Perfect. I HIGHLY recommend this Company because I will be back.

excellent paint job and the plate fit my car perfect thanks

Very satisfied with the way the custom espresso cups turned out. The cups were well packed and protected for delivery.

I found exactly the colors and style I was looking for, and it turned out just right. The web page is easy to navigate, and the finished product arrived quickly. I will definitely use this company again.

These covers were so beautiful, I decided to purchase three. My fear was that they would be cheaply made, but they are strong and seem to be durable. I would order more for presents in the future.

Wallet was just what I wanted

I had a hard time trying to design it but they messaged me and walked me through it and actually did most of it for me. I will be ordering more!

I appreciate the patience of Tracie (cust Svc) as I was able to return a custom made steering wheel cover for a full refund. They do stand behind their products.

My experience in dealing with "youcustomizeit.com" could not have been easier. The artist on hand worked with me until I was happy with the design and the color. I ordered a small, returnable item in the event that it wasn't right. The item arrived in just a few days and it was absolutely perfect. They got the rest of the order today! This is clearly a well run company with employees who care deeply about the quality of product.

Looks great! Durable and mailed expedite this in a timely manner

I have recommended you to my friends. The process was easy and when I called with a question you answered the phone!!! Very friendly and helpful. Received my order fast and it was exactly as I had hoped. You did a great job!!!!!

We are having facemasks made from the fabric, and the fabric quality is excellent. We love the design/print and we worked with Emily who helped us get the placement of the design just as we'd like it. We would highly recommend the product, and your company for your excellent customer service. You helped us in every direction we needed, and we thank you so much! A photo of the fabric is uploaded here.

Great product and service

They looked exactly as designed. My daughter loved them.

The product was better than I could imagine. It is a special unique christmas gift for my daughter and son in law. I recommended you to a friend and she is going to order also.

It is perfect. I was afraid it wasn't going to be as the pictures showed. I greatly appreciated your honesty in your product. Thank you soooo much! Keep up the honesty and see how much God gonna bless this company.

When I ordered this, I knew that it would be seen, just about every day, by my friends, in their beautiful kitchen. The quality is always exceptional, and the colors, vivid. This is what my friends told me, after receiving it: "... thank you so much for the cutting board. It's so beautiful!"

Ordering was quick and easy.

Great quality, service, and delivery. Thank you Emily and YouCustomizeIt.

As a first time customer, I would like to share how thrilled I was when I received my double-sided garden flag within 1 week of ordering. It is not only beautiful, but very high-quality. I am so pleased that I am planning to order more to give as gifts. I would definitely use YouCustomizeIy again and will tell my neighbors and friends to do the same if they need to order any type of customized product.

Was very nervous due to my first time ordering, but the rug came looking just like the photo and the colors matched my nursery perfectly! Not to mention it's suuuper soft! I am very happy with my purchase.

With the way technology has gone over the past decade it seems difficult at best to allow customers the ability to feel that closeness, personal connection and friendliness when all of the correspondence is being done online; however, your company has been fabulous in that area beginning with a personable letter from the President of the Company, she is wonderful. I must say that email and all other correspondence from you has taken me by surprise and I did not expect to feel so welcomed as a customer. I want to thank all of you there at YouCustomizeIt for all the hard work you have done for us and for making us feel like part of your family there, we will definitely be using your services again and we will share all this with all our Jeep family as I know they will all ask where we got our iron on logos. You did a fantastic job and thank you all again from the bottom of our hearts. Your new friends, Susan & Ray, Noblesville, IN.

We love our new company mousepads, the old ones were worn, boring, and dirty, and the new ones I was able to design look so much better. The variety of options to customize was so convenient and easy to use. We will definitely be ordering again!

Beautiful product, printing, and quick turn-around time! Appreciate the easy design tool that was very user-friendly. I will definitely be using You Customize It for more projects in the future.

My hitch cover is just beautiful. Elegantly done! Great attention to detail. Sure to be an eye catcher. Very pleased. Arrived in just 3 days.

I was able to design a license plate frame with almost all of the colors and graphics I wanted. This item was a gift for someone special with very specific interest. The only thing missing that I would have liked is that I was not able to use an awareness ribbon graphic. The kind for Breast Cancer, Missing someone, etc. But maybe I could have imported something of my own but just didn't know how to do it. The product turned out perfect though and when I gave it to the recipient they were so happy and touched that she cried.

I got this for the baby jeep I made for my sons Surprise Baby Shower...& it was PERFECT! Thank you so much...I can't wait for him to see it!

The decals I ordered were exactly what I wanted, perfect fit. Great to shop at youcustomizeit. And very reasonable prices!!

I cannot express how much we appreciated The customer service help in designing help our personalized pillow! We had fast excellent help designed a personalized in memory pillow for our 4 legged family member that just passed away . I had trouble designing it on my own , it with the help given it was a breeze ! We will continue to use your company and also refer it to other.

I started an online chat to find out capabilities for a design I had in mind. Not only did Emily confirm they could do it, but she created a mock-up right then and there that she sent to me for review. After a quick size tweak I was able to approve and purchase all within a matter of minutes! Thank you for the prompt, friendly service and quick delivery!

absolutely amazing customer service! the best staff ever!!!

I like so much. Excellent customer service. Thanks.

I am technologically challenged, so was thrilled to learn that u could send a virtual chat message, but actually have a live designer assist you on the other end! Not only the creative aspects, but also thru the techy stuff I didn't understand, e.g. how to convert an .ai file to the type needed to upload my logo. The friend I gifted the iPad case to commented on the quality of it, and the design was exactly as the template showed! Also, the pricing seemed super reasonable for a custom, quality product. I NEVER write reviews, but this one seemed worthy of it. I will definitely look forward to my next creative project with "youcustomizeit," knowing that I will get the help I need (if I need it, and I surely will lol).

Hard for me to Customize but I'm very happy thank everyone

I am in love with the fabric and face mask! I can't wait until my son gets them at Christmas!

I customized a laptop skin with a fine art print that I love. I excitedly anticipated its delivery. I will say that the shipping took a little longer than I hoped but I know delays are common occurrence now. When I received my package I was pleased to see the quality of the print was excellent. It wasn't blurred or stretched. The only thing I was disappointed to see was that there were no directions included with this product. I have never had a laptop skin before so I was unsure of how to properly apply. There were some challenges in getting it to apply smoothly so some guidance would've been helpful. Overall, I think this is a great product at a great price. I searched several companies online to try to find the best price and I'm very happy with this transaction. I will probably order another skin in the near future.

These knobs are perfect! We bought the black knob personalized with officer name. My husband built an equipment stand for a friend who is a police officer and the knob was perfect for the cabinet. Love the design and the fact you can personalize with the officer's name. We liked it so much we ordered 2 more for a stand he had already given to snother officer. Seevice was excellent and both orders arrived sooner than expected. Will definitely order again if the need arises.

Everything looks amazing and stayed on the walls perfectly. Thank you.

Once again WOW!! I don't know how your company does what it does so well. Very quick and great quality!! I will most definitely order and use your company a lot more. Thanks for a job well done!

Was exactly what I wanted. Very fast arrival. Very good quality. Would highly recommend this company.

I have been extremely happy with everything I have ordered. Some take awhile to arrive but the quality is worth the wait. I wish the design tool were a little more flexible---I had to edit my artwork outside, often several times to get it to fit in the way I wanted, ie there is no rotate tool, no sizing tool etc. but overall, I LOVE this place!

Ordering was easy... loved the design I chose.... many options and easy to customize.. delivery was quick!! Awesome products!!😊

Is it crazy that I am already sooo excited for Christmas because I have a gift my daughter-in-law will love. Tracie at YouCustomizeIt was soooo amazing and patient and made exactly what I wanted... It took a couple tries but she kept making changes until I was perfectly happy. I appreciate her customer service soo much. She was a doll. I highly recommend doing business with them! HIGHLY RECOMMEND! It was a great experience! I will DEFINITELY use them again in the future. I sent her a picture of something and said I want something like this but change that and that and that and make that this way and that this wayyy.... Lol. She made it all sooooo easy!! I received it quick and it is PERFECT!!

Excellent garden flag as designed & very impressed with your fast shipment!

I've ordered many customizable wrapping papers from this website. Production is fast and the customer service is amazing. They have been very responsive and helpful. Thank you!

I had a really specific request. They really worked with me to make it just the way I wanted.

I would definitely give your company 5 stars. I love the Kandinsky prints and have several pictures in my home. So to get rugs for my kitchen in the Kandinsky print has been a real treat. Please look into offering some different patterns in the Kandinsky collection.

Great Selections...Had fun customizing my order. Was easy to find what I was looking for in designing. So many options. Don't think I would change a thing. My order was received quickly and the color scheme was pretty and vivid . Better than the picture. Will be using you often. Thank you😊

Love the door hangers you custom made for me! It was so easy to design and order. They came in super fast and were a much higher quality material than I expected. I can't wait to use them!

It's received exactly as pictured. We are very pleased with the items. Fast shipping as well.

Awhile back I ordered 2 face cloths (animal print)after receiving the towels I was not pleased and expressed my displeasure, Someone contacted me in regards to my review and offered to send me a free replacement to try. This was a first for me with customer service at that level ! 5 *****s for outstanding customer service. loved the towel, better quality, seem to be more durable

I really have nothing bad to say. I love my little trash can! I will be ordering more in the near future. The clarity and colors are so vibrant. Looks much better in person than the screen. For some, the price might be steep but I feel like you have to break it down... The trash can itself costs money, the materials needed to make the designs, and then the time spent to piece it together. I love supporting small businesses, as I am also a small business owner. So many things small business owners have to do, that corporations don't have to, therefore, prices aren't as cheap. #supportsmallbusinesses 💖

I was very pleased with the product both quality and price. I had made a mistake on one of the wording. When I called to correct this I received more help then I called for. Not only was I in time to get my wording corrected but the party I talked to suggested placing my message on 2 lines which would allow large print. It was a very good suggestion and worked out well.

I was very satisfied with the garden flag that Tracie designed for me I will recommend this this website to anyone that would like to design ther own.