Customer Experience Reviews

My PAID FOR order was in shipment, but this company canceled my order. Now it can not be found. This is why so many of us order from over seas. I have cried and cried. This order was special designed by me. So very heartbroken. I WOULD NOT RECOMEND this company to anyone.

Love my new plate! It came quickly and was even better than I expected! Good quality and good price!

You all are the best & most helpful people- thank you for great service & product

I ordered two waste baskets for my grandsons for Christmas, the football jersey and baseball jersey. I loved that I could change the size of the balls in the background and also the colors. It was fun to experiment with the design options to make them to my own liking. Being able to personalize the name and number was exactly what I was hoping to find when I started my search. The finished products are super cute and going to be a big hit on Christmas morning. These are so unique and so affordable. The delivery time was super fast. The number of products and options are endless.

The binder was great!! I had trouble with putting it together and the lady on chat was so helpful and made the changes I needed to make it perfect!! I highly recommend this product!!

I love it. Just what i was looking for. Perfect. Will shop here again and again. Thanks.

I created these to give each of our children's families as a gift. The site was easy to use. When I wanted to us Hebrew letter font, I called to see if it was available. While it was not, the lady I spoke with was very helpful. She suggested that I download the font to my computer, create a "picture" and upload it to the design. My hubby helped me create a picture and it uploaded easily. Thank you so much!

very happy with potholders! thanks

The dinosaur mitt was true to order expectations. Great colors. I plan to add a toy dinosaur to the mitt and give it to my autistic grandnephew who loves hand mitts.

Amazing turntime...my order was shipped 72 hours after being placed. These drying mats far exceed those I've purchased from Amazon and are so much prettier. Great job with customer service!

I am impressed. You customize it has hit every point that a successful company can attain to keep customers happy and coming back for more. I planned just to order 1 item, however, their service has been so tremendous and their follow-up that I have purchased many, many additional items from them. The items ship fast and are top quality. I have emailed to thank them and heard directly back from the CEO. OUTSTANDING....you have a customer for life! Thank you.

I left a review of my custom fabric and noted that I didn't really think the price for one yard of it was equal to the quality. Someone reached out to me, asked for photos, and had the product reprinted and shipped to me, and the quality was so much better! I really appreciated that attention to customer service and making sure folks are happy with what they order!

Got what I paid for.

It was a pleasure shopping with your company. I called and left a message due to a question I had about my design and a prompt return phone call was received. It was so nice to talk to an actual person too! I did make a mistake on inserting my picture which I didn't realize would be the final product which was totally my fault. Due to the size of the product I was purchasing, the ears of my horse were cut off but he still looks beautiful on the laptop sleeve and cover. My granddaughter will be so excited when she receives this gift on Christmas. Just wanted to say I really appreciate the excellent customer service and the products I ordered were quality products. Thanks again!

looked great was what I wanted.

Based on the qualify of the photo I sent (a low-resolution photo from the internet) they did a fantastic job. I am very pleased with the products I received and would highly recommend this service. I plan on using them again for my next special project.

love, love this sippy cup. Everything is perfect and shipping and ordering were easy.

I got this for my boss. I think he'll love it. Its very well made and sturdy.

This is amazing! My picture collage printed beautifully! The wrist cushion is also firm yet soft and conforming, and the pad is a good size for the Microsoft Mobile mouse I use. The track pad is placed inside frame, nice and sturdy, and there are little rubber circle pads underneath to stop from sliding around. I also really love that I was able to customize with a message, gdëbanen, it means I love you/I cherish you. Thank you for such a sturdy, beautiful product I use daily! :)

You can choose from many different designs to make your own custom patch. These patches are high quality at an unbelievable price. Super fast turnaround as well. I would highly recommend these folks.

Placed order easily. Received order timely. Product looks great and great quality. This is a gift for someone [Ho, Ho, Ho!], but I do expect it will be received with great appreciation. Thanks!

I bought this as Christmas gift for my daughter. I think she will really like it and I can't wait for her to open it. It turned out great and I was very satisfied!

Cheap crap! I bought a license plate frame... I've had stronger aluminum cans. Never again!

I ordered the personalized waste basket for my granddaughter and I am very pleased! She will love it!

I just recently ordered a sticker from your company for the 2nd time, you did not disappoint 👏 its perfect! I would recommend your company to anyone. I received it pretty quickly &i LOVE it! (1st one as well) as a matter of fact, im getting ready to order another right now.. this company was the only one i found that had literally exactly what i was looking for &the price is legit over HALF of what id pay at my local shop, assuming they could even provide the design i want..

My wife and I had found a very nice Santa car coaster with little issue but had much trouble finding a Mrs. Claus coaster. Everywhere we looked, every site we visited, you either got Santa alone or Santa and Mrs. Claus together. When I saw the customize option, at first, the issue was a good Mrs. Claus. Then, how easy was a coaster going to be. YouCustomizeIt! made that super simple. Finally, was the deliverable going to be as clear as the creation? Well, i can vouch for a very good customer experience in creation, a quick turnaround on delivery and a very good product! YouCustomizeIt! has one satisfied customer in me! Thank you!

I really wasn't expecting such a great product to be honest. I am a clothing designer and have a great resume in knowing and understanding the textile process from start to finish. Your company and my order met my standard. I will definitely order from you again. I will surely recommend your company to all my friends and clients. Thank you

I purchased a utensil set for my grandson. There were so many design options!! I loved the racecar one, but the design was a bit small and overpowered by the background. I had trouble adjusting the size of the name and the image, so used the "contact us" email option. Within hours a designer emailed me back with a link to the design exactly as I had envisioned (though I changed the font)! I purchased the set immediately. It arrived quickly, sooner than promised. It was perfect!! I couldn't be happier with my experience; I will absolutely purchase from this company again!!

Good quality, very happy with the product.

Ordered this as a gift. Received it quite quickly. There was a cut in the decal on the one side...I was so disappointed. I emailed customer support and I had a response in just a few hours. A brand new lunchbox was being made. The new one arrived in less than a week and is PERFECT! Now that is how to make and keep happy customers! Awesome job!!!

I WAS SO EXCITED TO GET MY NIGHT LIGHT. ABSOLUTLEY LOVE IT. THE LADY THAT HELP ME WAS SO NICE. WHEN I ORDER SOMETHING, I LIKE TO TALK TO A PERSON AND SHE WAS VERY HELPFULL. I WILL BE ORDERING SOME MORE STUFF FOR CHRISTMAS.

Excellent quality. 3rd order from this vendor and always high quality and quick arrival.

I love the item. Thanks to the helpful customer service person (Emily) I chatted with on line. If it wasn't for Emily I would not have been able to create this item.

Loved working with YouCustomizeIt!! Everything came out perfect, and their customer service is exceptional! Because I had such a large order, Ogie reached out to ask if I would like a sample of the different sizing to help is determine what would be best! It was a huge help, not only did my graphics turn out great but Ogie was responsive and so helpful when it came time to confirm and adjust my order. Couldn't recommend a better place to work with!!

I had a trivet customized for my daughter and future son in law's house. It was absolutely beautiful.

Ordered the Cotton Fabric with Dog Photo of my son's favorite pet. Wanted to attempt a pillow cover. Was new to this custom ordering but the Staff was Exceptionally helpful. Answered all questions, assisted getting through the process and the fabric and design when received was Perfect. I HIGHLY recommend this Company because I will be back.

excellent paint job and the plate fit my car perfect thanks

Very satisfied with the way the custom espresso cups turned out. The cups were well packed and protected for delivery.

I found exactly the colors and style I was looking for, and it turned out just right. The web page is easy to navigate, and the finished product arrived quickly. I will definitely use this company again.

These covers were so beautiful, I decided to purchase three. My fear was that they would be cheaply made, but they are strong and seem to be durable. I would order more for presents in the future.

Wallet was just what I wanted

I had a hard time trying to design it but they messaged me and walked me through it and actually did most of it for me. I will be ordering more!

I appreciate the patience of Tracie (cust Svc) as I was able to return a custom made steering wheel cover for a full refund. They do stand behind their products.

My experience in dealing with "youcustomizeit.com" could not have been easier. The artist on hand worked with me until I was happy with the design and the color. I ordered a small, returnable item in the event that it wasn't right. The item arrived in just a few days and it was absolutely perfect. They got the rest of the order today! This is clearly a well run company with employees who care deeply about the quality of product.

Looks great! Durable and mailed expedite this in a timely manner

I have recommended you to my friends. The process was easy and when I called with a question you answered the phone!!! Very friendly and helpful. Received my order fast and it was exactly as I had hoped. You did a great job!!!!!

We are having facemasks made from the fabric, and the fabric quality is excellent. We love the design/print and we worked with Emily who helped us get the placement of the design just as we'd like it. We would highly recommend the product, and your company for your excellent customer service. You helped us in every direction we needed, and we thank you so much! A photo of the fabric is uploaded here.

Great product and service

They looked exactly as designed. My daughter loved them.

The product was better than I could imagine. It is a special unique christmas gift for my daughter and son in law. I recommended you to a friend and she is going to order also.

It is perfect. I was afraid it wasn't going to be as the pictures showed. I greatly appreciated your honesty in your product. Thank you soooo much! Keep up the honesty and see how much God gonna bless this company.

When I ordered this, I knew that it would be seen, just about every day, by my friends, in their beautiful kitchen. The quality is always exceptional, and the colors, vivid. This is what my friends told me, after receiving it: "... thank you so much for the cutting board. It's so beautiful!"

Ordering was quick and easy.

Great quality, service, and delivery. Thank you Emily and YouCustomizeIt.

As a first time customer, I would like to share how thrilled I was when I received my double-sided garden flag within 1 week of ordering. It is not only beautiful, but very high-quality. I am so pleased that I am planning to order more to give as gifts. I would definitely use YouCustomizeIy again and will tell my neighbors and friends to do the same if they need to order any type of customized product.

Was very nervous due to my first time ordering, but the rug came looking just like the photo and the colors matched my nursery perfectly! Not to mention it's suuuper soft! I am very happy with my purchase.

With the way technology has gone over the past decade it seems difficult at best to allow customers the ability to feel that closeness, personal connection and friendliness when all of the correspondence is being done online; however, your company has been fabulous in that area beginning with a personable letter from the President of the Company, she is wonderful. I must say that email and all other correspondence from you has taken me by surprise and I did not expect to feel so welcomed as a customer. I want to thank all of you there at YouCustomizeIt for all the hard work you have done for us and for making us feel like part of your family there, we will definitely be using your services again and we will share all this with all our Jeep family as I know they will all ask where we got our iron on logos. You did a fantastic job and thank you all again from the bottom of our hearts. Your new friends, Susan & Ray, Noblesville, IN.

We love our new company mousepads, the old ones were worn, boring, and dirty, and the new ones I was able to design look so much better. The variety of options to customize was so convenient and easy to use. We will definitely be ordering again!

Beautiful product, printing, and quick turn-around time! Appreciate the easy design tool that was very user-friendly. I will definitely be using You Customize It for more projects in the future.

My hitch cover is just beautiful. Elegantly done! Great attention to detail. Sure to be an eye catcher. Very pleased. Arrived in just 3 days.