Customer Experience Reviews

At YouCustomizeIt.com we strive to provide a great buying experience, quality custom manufactured products, and excellent customer service.

But don't just take our word for it, check out our reviews below to see what our customers are saying about their shopping experience with us:

Recent Reviews (Write A Review)

Generated Product Preview for Mary Wendling Review
5 Stars
Is it crazy that I am already sooo excited for Christmas because I have a gift my daughter-in-law will love. Tracie at YouCustomizeIt was soooo amazing and patient and made exactly what I wanted... It took a couple tries but she kept making changes until I was perfectly happy. I appreciate her customer service soo much. She was a doll. I highly recommend doing business with them! HIGHLY RECOMMEND! It was a great experience! I will DEFINITELY use them again in the future. I sent her a picture of something and said I want something like this but change that and that and that and make that this way and that this wayyy.... Lol. She made it all sooooo easy!! I received it quick and it is PERFECT!!
Reviewer: Mary Wendling | Verified CustomerDate: Oct 13, 2020
5 Stars
Excellent garden flag as designed & very impressed with your fast shipment!
Reviewer: Maricela | Verified CustomerDate: Oct 11, 2020
5 Stars
I've ordered many customizable wrapping papers from this website. Production is fast and the customer service is amazing. They have been very responsive and helpful. Thank you!
Reviewer: Erica | Verified CustomerDate: Oct 08, 2020
Generated Product Preview for Lynda Taft Review
5 Stars
I had a really specific request. They really worked with me to make it just the way I wanted.
Reviewer: Lynda Taft | Verified CustomerDate: Oct 07, 2020
5 Stars
I would definitely give your company 5 stars. I love the Kandinsky prints and have several pictures in my home. So to get rugs for my kitchen in the Kandinsky print has been a real treat. Please look into offering some different patterns in the Kandinsky collection.
Reviewer: THERESA NASH | Verified CustomerDate: Oct 06, 2020
5 Stars
Great Selections...Had fun customizing my order. Was easy to find what I was looking for in designing. So many options. Don't think I would change a thing. My order was received quickly and the color scheme was pretty and vivid . Better than the picture. Will be using you often. Thank you๐Ÿ˜Š
Reviewer: Patricia R Esposito | Verified CustomerDate: Oct 06, 2020
5 Stars
Love the door hangers you custom made for me! It was so easy to design and order. They came in super fast and were a much higher quality material than I expected. I can't wait to use them!
Reviewer: Dawn HarrisDate: Oct 05, 2020
5 Stars
It's received exactly as pictured. We are very pleased with the items. Fast shipping as well.
Reviewer: Sharon Perry Betterson | Verified CustomerDate: Oct 02, 2020
5 Stars
Awhile back I ordered 2 face cloths (animal print)after receiving the towels I was not pleased and expressed my displeasure, Someone contacted me in regards to my review and offered to send me a free replacement to try. This was a first for me with customer service at that level ! 5 *****s for outstanding customer service. loved the towel, better quality, seem to be more durable
Reviewer: B. LawsonDate: Sep 26, 2020
Image Uploaded for Crystal Review
5 Stars
I really have nothing bad to say. I love my little trash can! I will be ordering more in the near future. The clarity and colors are so vibrant. Looks much better in person than the screen. For some, the price might be steep but I feel like you have to break it down... The trash can itself costs money, the materials needed to make the designs, and then the time spent to piece it together. I love supporting small businesses, as I am also a small business owner. So many things small business owners have to do, that corporations don't have to, therefore, prices aren't as cheap. #supportsmallbusinesses ๐Ÿ’–
Reviewer: CrystalDate: Sep 26, 2020
5 Stars
I was very pleased with the product both quality and price. I had made a mistake on one of the wording. When I called to correct this I received more help then I called for. Not only was I in time to get my wording corrected but the party I talked to suggested placing my message on 2 lines which would allow large print. It was a very good suggestion and worked out well.
Reviewer: Robert Ashe | Verified CustomerDate: Sep 25, 2020
5 Stars
I was very satisfied with the garden flag that Tracie designed for me I will recommend this this website to anyone that would like to design ther own.
Reviewer: Russel Wright | Verified CustomerDate: Sep 25, 2020
Generated Product Preview for Gina Dumais ReviewGenerated Product Preview for Gina Dumais ReviewGenerated Product Preview for Gina Dumais ReviewGenerated Product Preview for Gina Dumais ReviewGenerated Product Preview for Gina Dumais ReviewGenerated Product Preview for Gina Dumais ReviewGenerated Product Preview for Gina Dumais ReviewGenerated Product Preview for Gina Dumais Review
5 Stars
You customize it is awesome! I ordered twenty-something knobs for my new kitchen cabinets and they took the time to call me right away to see if I wanted 2 samples before paying for such a large order. The samples arrived in just a few days and were unbelievable! They were such good quality and nice sturdy metal, which I need in a house full of boys. I ordered the rest right away and they arrived in about a week. Very friendly company, very professional, great product and service. A+
Reviewer: Gina Dumais | Verified CustomerDate: Sep 24, 2020
1 Stars
I am returning the item. It was poorly made and I was very disappointed and dissatisfied. I cannot include a photo because it is already prepared to ship back to you. The "n" in fan looks horrible.
We are so sorry that our product was not to your liking. It sounds like you have already decided to send it back to us, and we are more than willing to accept your return and refund your money, but if the print of your product was somehow defective it would qualify for a free re-print without needing to be returned.
Reviewer: Janelle Clayton | Verified CustomerDate: Sep 24, 2020
5 Stars
Love the plates--great gift
Reviewer: Shirley Cole | Verified CustomerDate: Sep 22, 2020
3 Stars
i truly love your products but my last order took over a month to receive which is not good for when you are planning to give a purchase as gifts.
Maya, we are doing our best to make the products as quickly as possible, however we are still relying on USPS to deliver the packages (unless you pay for ground or expedited shipping). They have recently been bogged down by a surge of packages due to COVID combined with the government interfering with their operation. We hope conditions will soon improve so that everyone can get their custom products as quickly as possible.
Reviewer: maya camaraDate: Sep 21, 2020
Generated Product Preview for Darrold Persson Review
4 Stars
I want to give my compliments to Ogie - she was wonderful. She took personal interest in the design I made and made a great recommendation to alter before confirmation. When the wrong items were shipped - she took care of it and replaced it and sent it by 2 day air so that its arrival was timely. She was there on follow up instead of making excuses. 5 stars to Ogie!
Reviewer: Darrold Persson | Verified CustomerDate: Sep 20, 2020
5 Stars
A big thank you to Tracie who helped me with my order. She is very professional, patient and is so helpful. She's an asset to the company.
Reviewer: Gloria Thayer | Verified CustomerDate: Sep 19, 2020
5 Stars
The product was just what I was looking for. The design fit my car perfectly. It was fun customizing my decal to the way I wanted it and I liked all the color choices. It went on easily and really looks great on my vehicle. This is the second time I purchased a decal from you. I also liked your speed in delivery.
Reviewer: Finita ShicoffDate: Sep 18, 2020
Generated Product Preview for Diane Tung Review
5 Stars
Easy to create your own design. Fast delivery. Would highly recommend you customized.com for personalizing any item.
Reviewer: Diane Tung | Verified CustomerDate: Sep 18, 2020
Generated Product Preview for Carol Orlandini ReviewGenerated Product Preview for Carol Orlandini ReviewGenerated Product Preview for Carol Orlandini ReviewGenerated Product Preview for Carol Orlandini ReviewGenerated Product Preview for Carol Orlandini Review
5 Stars
it is great to be able to give my friends something unique for xmas.
Reviewer: Carol Orlandini | Verified CustomerDate: Sep 17, 2020
Generated Product Preview for Neal F Bednar Review
5 Stars
GREAT ALL AROUND SERVICE JUST WHAT I EXPECTED THANK YOU !!!!!!!!!!!!!
Reviewer: Neal F Bednar | Verified CustomerDate: Sep 16, 2020
5 Stars
I love everything I got from you.
Reviewer: Loretta Martinez | Verified CustomerDate: Sep 15, 2020
5 Stars
Love it! I can create and get inspired.
Reviewer: Adriana Torres | Verified CustomerDate: Sep 15, 2020
4 Stars
I am totally making my Birthday a great one. She LOVED what I created for with the lunch box and car window shade. We are totally Morrissey fans. Thank You for making the awesome!! P.S. I Loved my license plate.
Reviewer: Isela Gallegos | Verified CustomerDate: Sep 09, 2020
5 Stars
I cannot rave about this wrapping paper enough. The quality of the paper and the printing of the logo could not be better. It was easy and I got my order quickly. I can't wait to order more!!!
Reviewer: Lisa Roberson | Verified CustomerDate: Sep 08, 2020
Generated Product Preview for Sandra R Clark ReviewGenerated Product Preview for Sandra R Clark Review
4 Stars
The product was great. My only disappointment was the inability to apply the coupon at checkout I was awarded.
Oh no! You should have been able to apply your coupon on the cart screen or in checkout by clicking the "Apply Coupon" button, but we will happily refund you the amount for the coupon.
Reviewer: Sandra R Clark | Verified CustomerDate: Sep 08, 2020
Generated Product Preview for A Irvin ReviewGenerated Product Preview for A Irvin ReviewGenerated Product Preview for A Irvin Review
5 Stars
I took the photos from a cell phone message from a girlfriend of her kitties. I didn't think the quality would be good but I am pleasantly surprised how well the photo application on to the pillow case turned out. I know she will be thrilled.
Reviewer: A Irvin | Verified CustomerDate: Sep 05, 2020
Generated Product Preview for Jan Wilson Review
5 Stars
A real person reviewed the order and called with a question before just sending it! It arrived on time and looks like what was advertised. Of course, the real test will be what the dog thinks of it when she gets it.
Reviewer: Jan Wilson | Verified CustomerDate: Sep 04, 2020
5 Stars
Love the little license plates.Got one for me and one for my husband to put on the back of our adult tricycles! Well made!
Reviewer: Brenda JaffeDate: Sep 03, 2020
5 Stars
I am very pleased with my order I'm happy to be able to order products made in USA. I'm getting away from products made out side USA
Reviewer: Rachel Ellison | Verified CustomerDate: Sep 02, 2020
Generated Product Preview for Robin Gallant Review
4 Stars
The wastebasket was smaller than I thought but I didn't pay attention to the dimensions. I am very satisfied with the product. It's just what I was looking for in an image.
Reviewer: Robin Gallant | Verified CustomerDate: Sep 02, 2020
Generated Product Preview for Robin Gallant Review
4 Stars
Absolutly wonderful and very soft.
Reviewer: Robin Gallant | Verified CustomerDate: Sep 02, 2020
Generated Product Preview for SHAUNA L WILLIAMS Review
5 Stars
Thank you so much. The blanket for my grandson turned out Beautiful. I'm giving it to my daughter and son-in-law as a baby shower gift. I will Be ordering from you again.
Reviewer: SHAUNA L WILLIAMS | Verified CustomerDate: Sep 01, 2020
Generated Product Preview for Sandra Cornejo Review
5 Stars
I order this mats for my new vehicle ...I really liked them and will recommend to my friends.....liked their services and answer any questions I had ...
Reviewer: Sandra Cornejo | Verified CustomerDate: Sep 01, 2020
Image Uploaded for John L. Chambers ReviewGenerated Product Preview for John L. Chambers Review
5 Stars
I am VERRRRY pleased with the speed, professionalism, and the product's quality and ease of application. My wife, Carolyn, has had the same 1999 John Deere Gator 4x2 TS since it was new. It has been a real workhorse for the past 21 years. But life on the farm is NOT kinda laid back. So, we just gave the old girl (not Carolyn LOL!) a facelift with new paint, tires, seats, and a major tune-up. Before the transformation, (see attached pix), there was a crude crack-n-peel "Carolyn's Cadillac" on the front hood. As a surprise gift to my beautiful wife, I went into Photoshop and designed a new decal in John Deere Yellow. (See the other attached pic). When I did the big reveal, I wish the YouCustomizeIt team could have seen the look on her face. She cried. The old Gator got her through a lot of turmoil in the past 21 years and Carolyn has refused to sell it. Now it is much more befitting the 'Cadillac' label. I am a retired video editor / graphic designer. I've worked with hacks. I've worked with seasoned pros. Ya'll at YouCustomizeIt.com are THE BEST! Thank you. Sincerely, John L. Chambers
Reviewer: John L. Chambers | Verified CustomerDate: Sep 01, 2020
5 Stars
Real buyer I bought demon slayer floor mats Amazing texture sturdy mats I will definitely be purchasing some more stuff
Reviewer: Raina Rhodes | Verified CustomerDate: Sep 01, 2020
Generated Product Preview for April D Angel Review
5 Stars
The business card holder is so pretty. Can't wait for my business cards to arrive so I can put them in.
Reviewer: April D Angel | Verified CustomerDate: Aug 29, 2020
Image Uploaded for Karissa Review
5 Stars
Absolutely LOVE this key holder!!!! So beautifully made and looks amazing in our kitchen! I am so happy with this product, it was exactly what I wanted. I will definitely order from your website again!!
Reviewer: KarissaDate: Aug 28, 2020
Image Uploaded for Tarah Thom ReviewGenerated Product Preview for Tarah Thom ReviewGenerated Product Preview for Tarah Thom Review
5 Stars
Website was easy to navigate, products easy to view , products exactly what they said , easy to apply to shirt , fast delivery ! 5 star experience!! Will definitely be using in the future !
Reviewer: Tarah Thom | Verified CustomerDate: Aug 27, 2020
Image Uploaded for Betsy Ryan ReviewImage Uploaded for Betsy Ryan ReviewImage Uploaded for Betsy Ryan ReviewGenerated Product Preview for Betsy Ryan Review
5 Stars
Each of the four plates that I designed myself came out beautifully, thank you. I would encourage anyone who wants to design their own customized designs - right down to picking out the backgrounds, subjects and colors - to give it a whirl! But, don't hesitate to an associate from 'youcustomizeit' walk you through the process. You won't regret it. The plates are strong and brightly colored. My designs may not be your cup o' tea, but I know my grandchildren will absolutely love them (when they get them for Christmas).
Reviewer: Betsy Ryan | Verified CustomerDate: Aug 27, 2020
Generated Product Preview for Arlene Granger Review
5 Stars
I am so pleased with my new custom shower curtain! The printing quality and curtain material is excellent. Emily R. with the Order/Artwork Review Team maintained good communication and was extremely helpful, pleasant, and professional in assuring my submission of a high resolution photo. I appreciate the good work of YouCustomizeIt, and highly recommend them for your printing needs. As we say here in the Deep South, "Thanks y'all!"
Reviewer: Arlene Granger | Verified CustomerDate: Aug 24, 2020
Generated Product Preview for Jeffrey Jensen Review
5 Stars
This is a very user-friendly process to set up the fabric design. The interface and help functions are very user-friendly. Very customizable in terms of layout and sizing. Quality fabric options. We would definitely recommend others to use their services.
Reviewer: Jeffrey Jensen | Verified CustomerDate: Aug 24, 2020
Image Uploaded for Crystalyn B Review
5 Stars
I love how my waffle towel turned out! The print came out wonderful and the towel absorbs so much. I have it in my kitchen and the design is a perfect match. I loved how I could design it just the way I wanted!
Reviewer: Crystalyn B | Verified CustomerDate: Aug 18, 2020
5 Stars
The entire experience was one of a kind, and the final product was amazing!
Reviewer: Kenneth Gonzalez | Verified CustomerDate: Aug 18, 2020
1 Stars
I ordered a custom lampshade from this place. When it arrived, it was minuscule, about 5 by 6 inches. It also looked very cheap and the graphics were fuzzy. Very disappointed and I will not be buying from here again.
We are having a little issue pulling up your specific order, but it sounds like you ordered our chandelier lamp shade which is intended for very small lights or mounting multiple onto a multi-light fixture. You are welcome to return the product if you would like.
Reviewer: Alice WorleyDate: Aug 17, 2020
5 Stars
Loved the coasters!!!! I'm ordering more for sure!!!!!๐Ÿ‘๐Ÿ‘๐Ÿ˜๐Ÿ˜โคโค
Reviewer: Jennifer Jill Davis | Verified CustomerDate: Aug 17, 2020
Image Uploaded for Rhonda Campbell Review
5 Stars
OHHHH MY GOODNESS.The site "YOU CUSTOMIZE IT" just made my day, my month and hell probably my year. I have been trying to redo my bedroom and bathroom to baby pink and black for probably 8 months or so if not longer and I have had nothing but headache after headache with buying material trying to have items custom made, then to buying duvets, making curtains, buying lamp shades to be recovered, sheets to match, new carpets, blankets to match, 3 new shower curtains to match my bedroom, art work, towels, over and over again, at least 6 different sets of duvets and comforter sets, and nothing was matching or coming out right and finally Tracy & Emily with "YOU CUSTOMIZE IT" helped me with my design to make it so perfect for me to match the shower curtain I had been trying to match so perfectly. They worked countless of hours with me for 2 days making everything just perfect so I would be completely satisfied and I would not have to go look anymore or any where else. Here are the items they have helped me design to match my shower curtain. I ordered the king comforter and shams, the curtains and the material to recover my lamp shades for my end tables. I have the baby pink sheets and blankets, towels, all black beautiful furniture, and baby pink carpet in my bedroom. I will be placing more orders for more items again next month. They were so willing to help and any and everything that I asked of them they kept making corrections they did until I was 100% satisfied. I would recommend anyone needing anything made or designed to allow this company to help you. They have thousands of items to pick from for every room in your house. I now have my Shower Curtain, King Comforter & Shams, Curtains, & I ordered the Fabric to cover my Lamp Shades to match along with everything else I already had purchased. I will be so glad once it comes in. It will look so nice.I cannot thank Emily & Tracy enough for being so kind and so so helpful. P.S. I will be honest I had went to y'all site many time before to use it but I could never figure out how to use it so I always came back to try but never could figure it out but so glad I just finally picked up the phone and met the 2 most lovely ladies Emily & Tracy and they helped me thru the entire process and finally got what I needed.
Reviewer: Rhonda CampbellDate: Aug 14, 2020
Generated Product Preview for Barbara A Morgan Review
5 Stars
OMG what an AWESOME company. Rep. Emily Rouse went above and beyond in correcting an error I had made with color selection. She also added another item with appropriate colors to coordinate previous purchase. All I needed to do was complete the purchase. A+ to Emily and customizeit.com.... will use for all future custom products. Quality is also A+
Reviewer: Barbara A Morgan | Verified CustomerDate: Aug 14, 2020
5 Stars
Great selection to choose from. I would recommend it to anyone looking for something unique to get for someone.
Reviewer: Loretta Martinez | Verified CustomerDate: Aug 13, 2020
Generated Product Preview for Sharon Collado ReviewGenerated Product Preview for Sharon Collado Review
5 Stars
I ordered sublimation transfers because I was working on a project for a Family Weekend coming up and my sublimation printer was giving me trouble! So I saved a picture of my design from Cricut & ordered these transfers from YouCustomizeIt. The next day I got a call from YouCustomizeIt. The designers wanted to make sure I ordered the right thing(sublimation transfers need special equipment) & noticed an imperfection in my design and asked if I'd want them to remove it. Normally other companies would just go and print what you send, but YouCustomizeIt made sure they were printing and sending exactly what I wanted! Had it not been for that phone call, I would've paid for & received transfers that I could not use! I really appreciate their attention to detail and their consideration. I would recommend them to anybody that needs the services they offer! Thank you to the design team & customer service people that helped me with my order. The T-Shirts I made came out perfect and I CANNOT wait to give them to my family!
Reviewer: Sharon Collado | Verified CustomerDate: Aug 13, 2020
5 Stars
I love the customized notebooks. Will order more products.
Reviewer: CHANTAY NICHOLSON | Verified CustomerDate: Aug 13, 2020
2 Stars
The design was great on the flags I ordered but the flag poles that hook onto the car barely hold the flag and the flag would easily come off if used on the car. And the end of the flag opposite of the flag pole is not sewed up. The customization is very nice and well done. I would of returned them due to not being able to use them on the car but I have to pay return shipping and original shipping is not refunded so its not worth returning price wise.
The flag poles that these come with are designed with an angled hook such that once the flag is placed on, it should never accidentally come off even at high speeds. If for some reason the flag or pole that we sent you is defective, it would qualify for replacement at no cost to you.
Reviewer: Joe CarlileDate: Aug 12, 2020
1 Stars
When I tried to exchange an item they refused. They do not really follow their published policy that says "YouCustomizeIt's "Love It or Return It" Guarantee". The real return policy is "We Got Your Money, Goodbye"
Tom, we are sorry that you were not happy your interaction with our customer service team. I am going to go ahead and escalate this issue to that you are able to get your money back.
Reviewer: TomCDate: Aug 12, 2020
5 Stars
customer service rep. Emily Rouse went above and beyond to fix an error with an order I placed. Have not yet received my items but have no doubt they will be as expected. Pics will follow of finished priduct; cant wait!!! Thank you all at youcustomizeit!
Reviewer: barbaraDate: Aug 11, 2020
5 Stars
It was perfect... thank you so much.
Reviewer: Rebecca L Graham | Verified CustomerDate: Aug 10, 2020
Image Uploaded for Alton snellgrove Review
5 Stars
Found the design I liked easily. It was frustrating figuring out how to add two text blocks. My granddaughter loves the curtain.
Reviewer: Alton snellgrove | Verified CustomerDate: Aug 08, 2020
5 Stars
Excellent Job, love my new car seats covers designed just for me. Thank You!!
Reviewer: Shirley Pope | Verified CustomerDate: Aug 08, 2020
Image Uploaded for Julie Livingston ReviewImage Uploaded for Julie Livingston ReviewGenerated Product Preview for Julie Livingston ReviewGenerated Product Preview for Julie Livingston Review
5 Stars
The pima cotton is fabulous. Since all staff and students will be required to wear masks upon return to school, we're making face covers with our mascot on them to show our school spirit. The fabric's tight weave and silky hand are comfortable for all day wear.
Reviewer: Julie Livingston | Verified CustomerDate: Aug 08, 2020
5 Stars
Super easy to use!
Reviewer: Ryan Carroll | Verified CustomerDate: Aug 07, 2020
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