Customer Experience Reviews

OHHHH MY GOODNESS.The site "YOU CUSTOMIZE IT" just made my day, my month and hell probably my year. I have been trying to redo my bedroom and bathroom to baby pink and black for probably 8 months or so if not longer and I have had nothing but headache after headache with buying material trying to have items custom made, then to buying duvets, making curtains, buying lamp shades to be recovered, sheets to match, new carpets, blankets to match, 3 new shower curtains to match my bedroom, art work, towels, over and over again, at least 6 different sets of duvets and comforter sets, and nothing was matching or coming out right and finally Tracy & Emily with "YOU CUSTOMIZE IT" helped me with my design to make it so perfect for me to match the shower curtain I had been trying to match so perfectly. They worked countless of hours with me for 2 days making everything just perfect so I would be completely satisfied and I would not have to go look anymore or any where else. Here are the items they have helped me design to match my shower curtain. I ordered the king comforter and shams, the curtains and the material to recover my lamp shades for my end tables. I have the baby pink sheets and blankets, towels, all black beautiful furniture, and baby pink carpet in my bedroom. I will be placing more orders for more items again next month. They were so willing to help and any and everything that I asked of them they kept making corrections they did until I was 100% satisfied. I would recommend anyone needing anything made or designed to allow this company to help you. They have thousands of items to pick from for every room in your house. I now have my Shower Curtain, King Comforter & Shams, Curtains, & I ordered the Fabric to cover my Lamp Shades to match along with everything else I already had purchased. I will be so glad once it comes in. It will look so nice.I cannot thank Emily & Tracy enough for being so kind and so so helpful. P.S. I will be honest I had went to y'all site many time before to use it but I could never figure out how to use it so I always came back to try but never could figure it out but so glad I just finally picked up the phone and met the 2 most lovely ladies Emily & Tracy and they helped me thru the entire process and finally got what I needed.

OMG what an AWESOME company. Rep. Emily Rouse went above and beyond in correcting an error I had made with color selection. She also added another item with appropriate colors to coordinate previous purchase. All I needed to do was complete the purchase. A+ to Emily and customizeit.com.... will use for all future custom products. Quality is also A+

Great selection to choose from. I would recommend it to anyone looking for something unique to get for someone.

I ordered sublimation transfers because I was working on a project for a Family Weekend coming up and my sublimation printer was giving me trouble! So I saved a picture of my design from Cricut & ordered these transfers from YouCustomizeIt. The next day I got a call from YouCustomizeIt. The designers wanted to make sure I ordered the right thing(sublimation transfers need special equipment) & noticed an imperfection in my design and asked if I'd want them to remove it. Normally other companies would just go and print what you send, but YouCustomizeIt made sure they were printing and sending exactly what I wanted! Had it not been for that phone call, I would've paid for & received transfers that I could not use! I really appreciate their attention to detail and their consideration. I would recommend them to anybody that needs the services they offer! Thank you to the design team & customer service people that helped me with my order. The T-Shirts I made came out perfect and I CANNOT wait to give them to my family!

I love the customized notebooks. Will order more products.

The design was great on the flags I ordered but the flag poles that hook onto the car barely hold the flag and the flag would easily come off if used on the car. And the end of the flag opposite of the flag pole is not sewed up. The customization is very nice and well done. I would of returned them due to not being able to use them on the car but I have to pay return shipping and original shipping is not refunded so its not worth returning price wise.

When I tried to exchange an item they refused. They do not really follow their published policy that says "YouCustomizeIt's "Love It or Return It" Guarantee". The real return policy is "We Got Your Money, Goodbye"

customer service rep. Emily Rouse went above and beyond to fix an error with an order I placed. Have not yet received my items but have no doubt they will be as expected. Pics will follow of finished priduct; cant wait!!! Thank you all at youcustomizeit!

It was perfect... thank you so much.

Found the design I liked easily. It was frustrating figuring out how to add two text blocks. My granddaughter loves the curtain.

Excellent Job, love my new car seats covers designed just for me. Thank You!!

The pima cotton is fabulous. Since all staff and students will be required to wear masks upon return to school, we're making face covers with our mascot on them to show our school spirit. The fabric's tight weave and silky hand are comfortable for all day wear.

Super easy to use!

I ordered from this site for first time and was very pleased with the packaging of my rug and the quality. Its perfect and will definitely recommend to friends. Thanks

I'm still waiting for the item that left your facility over a week ago! I'd love to review it, but have no clue where it is.

I wanted a camping flag for our RV but couldn't find anything that "fit" us other than the standard usual ones. My husband is from another country, so I found an image of both his country's flag and the US flag and combined them along with our name. The process was pretty easy, and the end product was beautiful and came much faster than I expected! I'll definitely be using this site again to make other items!

I am very happy with the note cubes. There was an issue with my design. The designer emailed me a suggestion that worked and I got the finished cube a few days later. I like the quality of the paper and the printing is perfect. One big plus is that this company will customize the artwork. So many companies will add a name to a design. Thank you! Definitely will use again and recommend.

Love the 2 sided garden flag - nice material and uploaded customized pictures look very good.

Easy to design and the colors are pretty true to what you see on the monitor/screen.

The daughter of a close friend is going away to college for the first time, and my friend is admittedly both proud and a basket-case. She has been getting personalized items with their dog and cats for her daughter's dorm room, but I wanted to get something personalized with her daughter for my friend! I chose these comfy lounge/PJ pants - the selection of backgrounds, themes, motifs and personalization is incredible! It's also a lot of fun to create my design using the online templates! My friend LOVES lemons, and the all lemon background was perfect, and I was able to resize the background image repeat. I chose one of my favorite photos of her daughter, cropped it and used a simple green frame around it for contrast to the background. I played around with all kinds of motifs but decided simplicity was the way to go. The company stayed in touch with every step, and I received them in about a week! They're so nice, the fabric is soft and lounge-worthy, and I think I'm going to be using youcustomizeit.com for Christmas gifts this year!

The order arrived exactly when they said it would, which was pretty fast, considering it's a custom order. The golf marker looked just the way I designed it! And the colors are nice and vibrant, just like on the website. Highly recommend using this site. I will be back for more personalized gifts!

Have it as a gift and they Loved it!!

I love evertging i have gotten so far. Cant wait until i get everytjing i have ordered. My car is going to look oh so good.

Slightly disappointed as the frame was just cut from aluminum sheet but it was the least expensive and once one the license plate it looks just fine.

Absolutely the very BEST product and customer service I have ever received. We live in middle Tennessee during this COVIDi-19 tsunami with my goal (working in the clinical trials industry on these vaccines programs myself) was to make masks for all the teachers and assistants/staff for the local elementary school where our daughter teaches fifth grade. The Allendale Alligator is the mascot.....and lo and behold, there was exactly what I needed on this website when I search for "alligator fabric".......I've made 100 masks from the dark green alligator on dark blue strip fabric and even found green elastic to match for the ear straps. They cost me around $1.50 each by the time I bought lining and elastic plus the ear-loop rubber "locks"......delivered to school for first teacher inservice today and the rave review keep coming in. I'll likely need to order more, but for anybody reading this...the fabric is WONDERFUL quality (as opposed to the trademarked Harry Potter, Disney, etc. other fabric that a mosquito could quickly fly through it's so thin)........I will be back again and again and again to this wonderful just-found company. The company is welcome to give out my contact information as a reference.......I suggest the "oxford" mask pattern and if you cut a piece of one-inch elastic about 10 inches long, fold under an inch on each end and attach a nickel-sized button, it makes a great "ear saver" Our daughter has bilateral cochlear implants and these ear-savers so inexpensive and easily made actually make sure her masks stay on her head! Couldn't be happier. We will be back!

Not only is the product top notch but the customer service was next level amazing. I could not suggest this company enough and will definitely be ordering from here again.

I ordered double sided flags. I was very pleased when I received a call to let me know that my double sided flag would show through due to the dark color I chose. We talked and I decided to only have the flags printed on one side. They arrived and they are perfect. Thank you for the great customer service and attention to detail.

Ordered a license plate frame for daughters truck and she loves it. Does bend easily though.

I love the final result of the mini plate. Your staff member Caleb help me out and the final result was great. I needed the order a.s.a.p. and he and production, I guess, did an excellent job. Thank you and congratulations for such a professional staff you have.

Impressed with the delivery time over what was originally communicated and the quality of the products was great

This came out absolutely perfect, just as I imagined! Even when my autocorrect got me good and I messed up, these amazing people still fixed it for me and re started production, and it STILL got here the day before my boyfriends birthday, just in perfect timing!! Trust, more than a steering wheel cover will be made and purchased in the future!

Very pleased with the customized wrapping paper. High quality and delivered on time. I will buy from you again when appropriate.

I am absolutely in love 😍.. My seat covers match my interior perfectly and they fit perfectly.. i highly recommend You customize it..

Absolutely luv my Rug and Flag. This company is totally Awesome 👏🏾. Happy Customer F. Austin, FL

I have purchased products in the past. Love the products. Still waiting on my order.

I am so disappointed in the cheap quality of the mats....they were frayed and The start of discoloration has already started.

I am very pleased with my order. Thank you so much!

Love love love them

I love the skin and how easy it was to apply to my new computer, but my own dummy self ordered this skin thinking the "pink" in the pictures were flowers. It turns out that they are turtles and if I would have read a little more thoroughly, I would have known that. So I am probably going to ditch this skin and try another. Totally my fault and the skin was great in size (I adjusted), looks very professional and will protect my new laptop in the meantime. And it will be ordered from this company. Shipping was acceptable, pricing was not over the top and the product looked very nice.

Ordered a roll of personalized wrapping paper for a nursing grad gift. Was quite surprised of the quality of the paper, much nicer and heavier grade then what i ever expected. Great product.. would def. order something like this again!

This product is better than I expected! The personalization is beautiful! I will be ordering more of these!

It was pretty easy to design my own rug and I'm not a real tech savvy person. I was happy to see it looked like it did when I designed it. I will definitely order again.

Ordered a decal for my daughter's Jeep for her 2nd birthday and is the perfect touch. The Decal is black glitter Harley.

Liked the styles available. Reasonable price. Fast delivery. Everything went very smoothly. Thanks!

My little girl picked the perfect tag design to match her bicycle. So many choices! She was absolutely thrilled to find it and to receive it. Very reasonable and arrived promptly. Thank you!

Not heat resistant. Both my mitts are ruined from touching hot pots so I guess its for looks only. Still love the design but dont use (ironically) on hot items.

I could not believe how quickly this arrived. The customized firetruck wrapping paper is so perfect for my grandson that will soon be sworn in as a firefighter/paramedic for a major city.

Love the item. Definitely will order again

We bought the steering wheel cover for a birthday gift for our granddaughter who just got her driver's license. Her words-" I love it, thank you so much!" Would definitely recommend your product line to friends & family. The design is really pretty & the colors are great too.

This was my first purchase from YouCustomizeIt. The mug I purchased for a retirement gift was exactly as pictured when I designed it online. I appreciated the call to verify my address to make sure I received it on time. Thank you for taking the extra step!

The experience was truly awesome and before completion I had to review it. I highly recommend this company.

This was the first time that I have ordered from here and when the product arrived, it was beyond my expectations. everything was exceptional from the arrival time and packaging to the finished product. I highly recommend this product and will definitely be ordering again.

THIS COMPANY SHOULD BE CLONED. GREAT CUSTOMER SERVICE HELPED ME IN DESIGNING AND TH PERSON IT WAS A GIFT FOR LOVED IT. THANK YOU! M.

I would highly recommend this company to anyone!!! The product was GREAT and really easy to apply!! The price was also really great!! I will be using this company again no question about it!!! If you want a great price and excellent product YouCustomizeIt is the place to go!!

Product was just as previewed. I will definitely be using this service again. :-)

Pretty user friendly design site. Very responsive and helpful service, even making unsolicited but invaluable suggestions. And very quick considering it was customized!

Would have received 5 stars had the design covered the entire area of the trash can. Picture is deceiving.

I purchased over twenty of these in various Kandinsky pieces as part of a kitchen backsplash, and they are gorgeous! YCI is an amazing company with quality products and amazing customer service! Highly recommend!

I have ordered a lot of Chevron stuff for my daughter's bedroom some stuff has already been delivered and I know she is going to love it just got to order the comforter set for and the comforter sets for my boys and I already got the wall decals for my son's bedroom my kids or going to love it Thank y'all so very much will be doing more Business Business with y'all Great work

You were a lot quicker than the other place that I used for the Mother's Day Flag. Quality looks equal to the place.