Customer Experience Reviews

It was fun and easy to design it myself. I'm telling all me friends about this site.

Wanted to send logo of Univ. Alabama Football team. Did not know how to make that work

This is the first order I have placed but LOVE your site will definitely be ordering in the future I was looking for a key chain for my 16 year old granddaughter and was looking on google and found your site it was fairly easy but I had to call for some help and the lady was very very nice! Thanks again I hope when I get it it is a bright in color as the site shows Karon

I ordered the luggage tags as a gift. You all did a fabulous job on the tags and the turn around time was great. She received them just in time to put on her luggage to go to Vegas. She loved them. Awesome job. Thanks so much!!

Love my monogrammed luggage tags! Your selection of designs was great and placing my order was a breeze! The only recommendation I would have is to keep the customers updated on their order, especially sending a confirmation email that the order was received. Thank you!

I was have problems with getting the measurement correct, so I called and spoke with Tracy and she was awesome, she walked me thru it, the customer service was greater.

Very happy with it.. looks just like my picture.. price is fair..I just thought shipping was high on a small product..

Good turn around time

My mother love the cup for mothers day. Beautiful and great detail. Love it. Great but.

The software for creating the design wasn't the most intuitive, but it did allow me to create an item I never could have found or made otherwise. It was super-exciting to receive an item custom-made for my home.

Could not have been simpler for this older lady to navigate the site. Thank you!

Little pricey for me when I ordered. So delighted the blanket was worth it's weight in gold when I received it So very very soft! Thank you

I had to start over several times. It kept losing my entries. Too time consuming.

Awesome customer service. Keep up the good work

I wanted a tan steering wheel cover with airplanes and WHITE hair but that wasn't one of the choices. Other choices were fairly easy.

Prices are good. Website was easy to navigate and the designing program was easy to use. I will definitely order from you guys again!

It was perfect! It was exactly what I wanted. It was shipped to my home in a very timely manner. I am extremely pleased with my whole experience with my order.

Very nice quality and craftsmanship....I will order from this site for future items and gifts...extremely wide variety to match any customizing options..

I love the travel mug that I ordered. I had a question about the picture I was uploading and got an immediate response and was able to personalize a picture that I wanted to be put on my travel mug. Not only did they put the picture on the mug but they also gave me a coupon towards my purchase. Personalized items and quick shipping!!! 100% satisfied

Very fast shipment love all the products . I ordered soap holder but was sent toothbrush holder. I didnt contact to say I got the wrong product, I just decided to keep it. I will definitely order from this company again. Great service

My order was exactly what I designed, was delivered promptly and looks great. Thank you so much for such a good job. I will definitely order again.

So far it looks like a great product and I hope it holds up over time. Very fast shipping/delivery too, and with mother's day coming up, I really appreciate that! I loved the customization options; I felt like I could come up with literally any concept I wanted to go on the cup. I'll definitely be coming back again in the future!

Excellent service responding to questions that I have.

Had fun designing my seat covers. Cant wait to see what they look like. Thanks guys! 🖤💙

I thought it was super easy and user friendly to design my car coasters! I have looked everywhere for cute ones and didnt find any until here! I was so pleased with the outcome!

Everything was easy to find

Was looking for something customized dealing with firemen, for my grandson. Ordered the items and received within a week or so. Product is of great quality. Their customer service team had the contact me to make a correction on one of the items and I was very impressed because they technically didn't have to do that. When I selected the product and and reviewed the proof online I actually approved it but in their eyes it was not going to be a quality product that they were putting out so they contacted me with a suggested change. It's hard to find good customer service these days. I would recommend using this company and I will definitely use them again.

I love this website. It was easy to navigate through. I uploaded my pictures with no problem. The prices are beyond reasonable! I will definitely order more in the future and recommend the site to others.

Excellent product, excellent price and fast delivery. I will definitely be a repeat customer.

Very soft and pretty too! Arrived in a timely fashion. The website offers many options and its great to be able to preview your customized product.

Product selection, design selection, design tool, design library were all user-friendly Love ALL the options.

The product came out exactly how I wanted it to.

Product is great, price was great, lots of customizable options which I used. No complaints at all other than the fact that I didn't receive an email confirming that my order was received so I was a little nervous that maybe it was a scam. I'm super happy with everything and will order again in the future =)

Tracie on the online "Chat" was EXTREMELY HELPFUL. Without her help and guidance, I would not have been able to place an order.

I LOVE all 3 things I ordered as a matching set (seat covers, steering wheel cover, and floor mats) I was sooo excited for them to be delivered and I tracked my package every single day! Unfortunately, the DAY they all got delivered, I was in a car accident and I am waiting to put everything in until I get my car fixed so it doesnt get messed up at the shop. The print, style, monogram, everything is exactly what I hoped for!

I ordered an iron-on for a bandana i was making. They had a small problem in the beginning but i received an email and called them. They answered on the 1st ring. We fixed the issue and it was mailed out the next day. I will definitely be ordering more iron ons from them. Very pleased. Thank you guys for doing an amazing job!!!

Love it

I could not be more pleases with the products I have bought from this company. I recently placed an order that needed to be discussed on the phone due to the amount of wording I had used. I was impressed with how hard the owner worked to accommodate my wishes. I actually ended up with the exact product I had originally wanted. If you have questions on your design simply just call and they will walk you through the steps and even send a link with a visual of the product before you place the order. I will certainly order from here again!

I ordered 2 bandanas, and printing was mixed up they had both dogs names on one bandanna, and both dogs names on the other bandanna, and the same print on each side of both bandannas. I emailed the problem, the person asked for pictures, and she immediately ordered the correct bandannas, and they were shipped very quickly. Im happy with the acknowledgement of the problem, and the quick correction.

My pillow arrived today and i am very happy with it. The plaid was even matched. My only complaint is that it has a white zipper and it shows on part of the seam but not all of it. Otherwise, the size was perfect, the fabric was lovely, and it arrived quickly. I would order again!

customer service was excellant. They reached out to me with an issue they were having with the picture I uploaded for personlization and once I uploaded a new one, they totally came through with a product I love. It was a surprise for my daughter and she loved her flag which represents her business logo. I will definitely order again in the future. :)

Everything that I just bought online is for my daughter. Love the design that your company have. I did everything Paris Theme. I know my daughter is going to love it. Can't wait to start doing my room.

Very easy to use in designing a steering wheel cover. Can't wait to see the finished product.

My package was lost by my mailman. I was very upset because of the detail I put into my order. I contacted the customer support team and they quickly resolved my problem and sent me my item without hassle or charge!! I was very Happy and will continue shopping with this site!!

A little hard for a little old lady to manoeuvre, but I was totally thrilled to see this available! Thank you

My order arrived quickly and was exactly what I expected!

I use my mobile phone to upload my company artwork to there web site very easy to use with your mobile phone also the cost is not bad as for shipping the cost for that is very low cost 😀

very easy and very happy

Great so glad i found it

The custom plate included a multi color graphic that was then matched to the plate background color using RBGa values. The result was flawless. I couldn't be happier with the work. The finish is perfect. Shipping was fast and perfect. I'd do it again in a minute.

User friendly. Great selection of items work perfectly for my mother living in a nursing home. Her name must be on her belongings. This made finding her a unique, personalized gift, absolutely painless. Bath towels with her name printed, pillow cases, even flip flops!! My new favorite place to shop. I love the selection of print designs and fonts. The helpful prompts brought me from the start of my design experience to a successful completion of a unique pattern, that can be used with future purchases.

I just ordered a Hawaiian Dog Tag for my dog. I was glad that I could customize the font, font color and design of the item (both sides). I am hoping that the mailed product is as wonderful when it gets here!

They personalized it the way I said to. No wrongs in the license plate. Didn't wait long for it. I was very happy with it

Bought myself mats & seat covers & were totally happy with the quality & look of them so I bought these for my boyfriend. 100% satisfaction!!

Love designing stuff for myself, as well as gifts for my loved ones!

This is my first review ever and my first order with "You Customize It". Your site is very user friendly and I am NOT a high-tech person. Only problem, I was given a 15% coupon at the beginning and then when I tried to use it at checkout it said invalid coupon. Now that could have been my fault because like I said I am not computer friendly. This order is for a young boy with cancer and perfect because he loves racing and firetrucks otherwise may have looked somewhere else. Would have definitely been FIVE stars but because of the coupon only four and if it was my error I will go back to the FIVE stars.

I'm so happy with my rug as it's even better than I could have imagined. Quality is superb and I am looking to order more items.

Excellent quality, very pretty and fast shipping.

very nice love this for my grandaughter room

So easy to design and order! I wanted a personalized gift for someone who loves peace signs and luckily I found you customize it.com! So many items & great prices! Love it!