Customer Experience Reviews
At YouCustomizeIt.com we strive to provide a great buying experience, quality custom manufactured products, and excellent customer service.
But don't just take our word for it, check out our reviews below to see what our customers are saying about their shopping experience with us:
Recent Reviews (Write A Review)
Can't wait to surprise my son with this for his 16 th I stumbled upon this site looking for something else
Reviewer: Anita QuinitchettDate: Feb 19, 2018That trash can was so cute! I got it for my granddaughter and she loved it. Thank you very much.
Reviewer: Shelia BealDate: Feb 19, 2018Thank you
Reviewer: Nicole A StantonDate: Feb 18, 2018It is very easy to navigate the website and customize your order. I will review again when I receive the order
Reviewer: Jenny TutorDate: Feb 12, 2018This is my 3rd ordered, still waiting on my 2nd order to be delivered. I noticed something on my 2nd email receipt that I missed on my first. You can view other items with the same design as the one ordered. So for this ordered I tried this out and added a product with the same design. Wow it was fast and easy only had to add some dimensions... Cant wait till it gets here...
Reviewer: David L Downing srDate: Feb 11, 2018I love my darling passport holder. Super cute and delivered faster than expected. Highly recommend for quality and service.
Reviewer: Stacie ContrerasDate: Feb 08, 2018I ordered iron on ties and license plates...I LOVE THEM!!!! so much fun to make. The possibilities are endless. I just ordered 2 round towels. They are for birthday gifts. I'm sure this will be something they will treasure forever. So happy I found this site. I've been telling all my friends.
Reviewer: Lynn NorrisDate: Feb 08, 2018The process to create a custom iron-on transfer was SO easy. The website is incredibly user friendly and I was impressed with how many options there was to customize your design! I also had to use the chat feature for a quick question and that was so easy to use and the representative was polite and helpful. I will definitely be using this website for future projects!
Reviewer: Jillian HuntDate: Feb 07, 2018Very easy to customize!
Reviewer: Yvette DieppaDate: Feb 06, 2018I created this journal for my brother-in-law who has MS. His fave NFL team is the GB PACKERS!
The finished product came out better than I ever hoped for!
I love YouCustomizeIt and have used them in the past and will continue to do so in the future!
Reviewer: Elizabeth A. Creed | Verified CustomerDate: Feb 06, 2018This is my second product I have ordered, the first one came out great I expect this one will also. I did start and stop many times after being unable to make up my mind either on the product or the design, I found it difficult to get back to the options on my previous visits. Is there a way to save a design or two so that when I return to the sight I can have a starting point rather than starting over. There are so many choices that I forget what I has chose or how to get back to the exact page of my pick...
Thanks for the sight... Love it..
David
Reviewer: David L Downing srDate: Feb 06, 2018Wow, I am very happy with the purchase of this bedding for my son. It is so soft, and the colors I chose look amazing!!!! My 4 year old loves it!!!
Reviewer: DanielleDate: Feb 05, 2018Loved my waste basket. It arrived exactly as ordered. The price was reasonable for what I received and my more reasonable than a trash can off of the decorator websites.
Reviewer: Pamela Seifert | Verified CustomerDate: Feb 05, 2018Well this is my first order and the coupon that they sent me would not work so I didnt get my 15% off my order.
So Im not sure its worth the time and effort to design one . If it wasnt for the fact I cant find a shade for my granddaughters lamp I bought her I would of probably canceled my order . You shouldnt send out coupons if their not going to work .
Reviewer: Rebecca SmithDate: Feb 04, 2018We are really sorry that your coupon did not work. We have forwarded your concern to our IT department and have applied a 15% discount to your order - so you should receive a credit back to the payment method used when placing the order.
Thank you I appreciate that . I will be ordering from yall again.
Excellent!
Reviewer: EvaDate: Feb 04, 2018Gave it as a gift and recipient was happy with it
Reviewer: Carole Broom | Verified CustomerDate: Jan 31, 2018The design department & customer service was great. They helped me out with my design set up (even though they didn't guarantee it, which was fine) they helped me to get to the end product. Great job team!!
Reviewer: Leanna Stockdale | Verified CustomerDate: Jan 30, 2018Great product and my daughter loves it!
Reviewer: Kathy Augusewicz | Verified CustomerDate: Jan 29, 2018I LOVE these plates! I'm giving them as a gift and I know they will really enjoy them!
Reviewer: Holly Wilson | Verified CustomerDate: Jan 28, 2018The items were so amazing!!!!! Its great quality and a reasonable price you just can't find that anywhere else
Reviewer: SHEROKIE THOMPSON | Verified CustomerDate: Jan 28, 2018I thank God you had what I was looking for. I have learned about this place from Target
Reviewer: Michelle CrawfordDate: Jan 28, 2018It was so much fun creating my custom iron on ties and license plates. The options are incredible. I can't wait to get my order. I will follow up when I received it to let everyone know how they turned out.
Reviewer: Lynn NorrisDate: Jan 24, 2018I was not happy with the products I received. Unfortunately I have to order another valance because I made a mistake when ordering and needed 2. The reasons I was not happy with my purchase:
The background color on the curtains is a pinkish purple and the band was supposed to be grey and it is black
the barrel is very cheap (it's a $1 barrel at best) and the design only goes half way around I couldn't believe it doesn't cover the entire barrel, although the back ground pink color is the correct color.
the rug well the background color is so light it almost looks white and the band with the name is actually grey!
all in all I thought it would all match in the nursery but in fact they are all different colors!
for the money I was expecting better quality, like I said I am ordering another valance today because one window is missing one, it kills me to do it but I don't have a choice i'm already invested.
For the record I will not be ordering from this company again and would not recommend this to anyone.
Kind Regards,
Barbara
Reviewer: Barbara Koumantzelis | Verified CustomerDate: Jan 24, 2018We are very sorry to hear about your color matching issues. We try our hardest to calibrate our various printers to produce consistent color.
We have had reports of certain colors (like pink) currently being problematic, and difficult to match between various materials. We are working hard to correct these issues, and we are sad to lose your business.
Very satisfied with the product! Extremely fast delivery! FIVE STARS!!!
Reviewer: Jami | Verified CustomerDate: Jan 24, 2018Absolutely love everything and it came before I expected it
Reviewer: Ti'Aesha Florence | Verified CustomerDate: Jan 17, 2018Good experience! I bought 2 mousepads. Got exactly what I wanted and needed! Thanks for your help!
Reviewer: Jacqueline ChaneyDate: Jan 17, 2018I ordered two latte mugs for my husband. We like them so well I ordered more. The mugs are very good quality and the graphics perfect! Just as special ordered.
Reviewer: Ann TernesDate: Jan 16, 2018I like the products and how versatile the designs are, but I would like to be able to go back and see all my previous orders. And I don't see how I can do that.
Reviewer: Sheri HeinzeDate: Jan 15, 2018Love this site!!! You can customize till your hearts content. Customer service was awesome both by the chat option and when I called and spoke to someone. Only wish I had a coupon available that I could have used to offset the Shipping cost which was $7.95 for a $9.95 item. 😬
Reviewer: Cindy McLeodDate: Jan 15, 2018Great Job!!!! Super easy to order speedy delivery and beautiful quality products.
We made 2 custom Dog Bowls for our French Bulldogs both were magnificent.
Thank you
Reviewer: Mario Berritto | Verified CustomerDate: Jan 15, 2018Saw these on an online add a while back, thought I would give it a try... Ordering some new luggage tags for my Wife and her special trip. Did a lot of trial and error at first as there were so many choices (colors, shapes, patterns, etc..) but in the end I got exactly what I wanted, I Hope... Will definitely order more items if these turn out as expected, can't wait for them to show up...
Reviewer: David L Downing srDate: Jan 13, 2018It was cute and easy to help design. I made a trash can for my granddaughters room. I wish it was a little bigger .she loves it and that's all that matters to me:)
Reviewer: Kimberly FranksDate: Jan 12, 2018Love it! Nice and flat to fit under the exterior door swing. Looked exactly as I pictured.
Reviewer: Kara Iginla | Verified CustomerDate: Jan 10, 2018Luv my customized kitty luggage tag. It is so cute! The quick service was also appreciated.
Reviewer: Judith S Blaustein | Verified CustomerDate: Jan 10, 2018Awesome product and customer service! Did everything you could to get to us by Christmas - can't thank you enough.
Reviewer: C Block | Verified CustomerDate: Jan 09, 2018Just placed our order, so haven't gotten it yet. But the site is so easy to use, to plan my product, and I love that I can just type my state rather than have to go through a drop-down.
Reviewer: Valerie NelsonDate: Jan 08, 2018I absolutely love the personalized shower curtain I purchased. It's amazing quality and will be a beautiful improvement for the my daughter's bathroom.
Reviewer: Kimberly Pickett | Verified CustomerDate: Jan 03, 2018I bought this aa a gift for my Mother in law, who is a nurse. She absolutely loved it she said it works well for cold drinks and keeps ice for her entire shift (12 hours) My only complaint is lack of communication I wish they would send an email with shipping info.
Reviewer: Heather A | Verified CustomerDate: Jan 02, 2018This bag was perfect in every way. My granddaughter loved it!
Reviewer: NancyDate: Dec 29, 2017Very fast shipping. It was exactly like my end product. Nice quality. Will definitely buy from again!
Reviewer: BrittanyDate: Dec 29, 2017Nice Dinnerware ! I had purchased a cup, plate, bowl & utensil for my six year old.. she loved it.. Thank you so much you customize it.. keep up the good work 🙂
Reviewer: GGDate: Dec 29, 2017I got a body pillow case for one of my friends. She absolutely loved it! It came exactly how I wanted it, and it even came earlier than I had anticipated it to come.
Reviewer: Elizabeth Vasquez | Verified CustomerDate: Dec 28, 2017The design system was very easy to follow as well as fun to use. It had many different options which made it fun to make with my daughter for her laptop cover. I would recommend this site since you get to create your own design instead of the design being picked for you!
Reviewer: Katlyn MeyersDate: Dec 28, 2017Great gift for my daughter. Everything was as ordered. Delivered on time.
Reviewer: shelly lindley | Verified CustomerDate: Dec 27, 2017Tumbler was a gift. Recipient loved it. It was so easy to customize. I will definitely shop here again
Reviewer: Lynn Byrnes | Verified CustomerDate: Dec 26, 2017It took me a while to figure out how to make both seats look the same without doing them separately :)
Reviewer: Jacqueline GetgenDate: Dec 25, 2017My son loved the pillow with his team name and colors !!
The quality is excellent and nicely done
Thank you
Reviewer: Jill Kennedy | Verified CustomerDate: Dec 24, 2017The product turned out better than I even imagine. The process was easy. I will definitely this again!
Reviewer: Tiffany Martin | Verified CustomerDate: Dec 21, 2017I found this site via Google search while last-minute brainstorming for a Christmas gift for my sons bus driver. I always research companies that I've never heard of before, just so I know weather or not they're a trusted site. I was a little weary prior to actually placing my order just due to a few negative reviews that I read, but after browsing the site and seeing the wide variety of layouts, texts, icons and options I had to choose from (and let's not pretend that 16% off coupon didn't suck me in either), I took a chance and went for it; though I had something specific in mind so I just used my own "artwork". The site was easy to use and I placed my order on December 13th and chose 2nd day shipping at checkout, knowing it could take multiple days before my order was even shipped and that the company doesn't ship on weekends. I needed this order BY the 20th. With 2nd day shipping, it was estimated to be here on the 19th. But to my surprise it arrived on Monday the 18th!
The cup (a 30oz, RTIC Tumbler) was nicely packaged, has a beautiful mat finish, was cleanly cut, 100% legible and spot-free! I'm very happy with this product, have already recommend this company to a friend and will absolutely order from them again!
Reviewer: Rachael Taylor | Verified CustomerDate: Dec 20, 2017So happy with quality of the products and delivery was sooner then expected!
Reviewer: Stephanie slater | Verified CustomerDate: Dec 20, 2017First time ordering! Thought it would be a great gift for my daughters room! Customized it to match her bedding! It was just ok! It was kind of cheaply made! Looked like it was a little crooked! Hopefully she likes it! It's a Christmas present! Might think twice before I order from here again!! Would possibly think about sending back but that's always such a hassle! I'll just keep it this time around!
Reviewer: Suzanne Dushane | Verified CustomerDate: Dec 19, 2017We are sorry that it did not meet with your expectations. Regarding it being a little crooked, the insert may have moved during shipping and can be straightened out.
you folks did a great job thanks so much, and the item was here fast
Reviewer: Bobby Cooper | Verified CustomerDate: Dec 19, 2017What a great product! It was easy to order and reasonably priced. I'm sure I'll be ordering from them again.
Reviewer: Lona Thomason | Verified CustomerDate: Dec 19, 2017This set is adorable. It exceeded my expectations and everyone loves it. Easy to order and received earlier than expected. Thank you YouCustomizeit.
Reviewer: Barbara Cameron | Verified CustomerDate: Dec 18, 2017Amazing, fantastic, the best of the best, totally awesome products and choices. Now that I have discovered and transitioned from Amazon directly to you, there's no going back !!!!!!
Laura is the bestest....juggles everything perfectly and with the most incredible blend of follow up in calling me along with professionalism, friendliness, sense of design and accuracy !!! A rare jewel !!!!! Thank you sooooo much, Laura !!!!
Merry Christmas & Happy, Healthy and Profitable New Year to one and all !!
Catherine Clement
Reviewer: Catherine ClementDate: Dec 18, 2017Myy order was exactly right! Thank you!
Reviewer: Ashley Fletcher | Verified CustomerDate: Dec 17, 2017Love the water bottle-it is better than expected-bought it as a gift for my grandson-can't wait to see his reaction!
Reviewer: Christine Perusich | Verified CustomerDate: Dec 17, 2017Hi I loved your website!!! I just recently found it and it was great designing seat covers for my son. PLEASE PLEASE PLEASE send them in time for Christmas because he will be thrilled to receive them. His name is Barrett and he loves the bear and everyone calls him Bear, so he will not be expecting such a cool gift. Was unable to speak to a representative because it was Saturday ,would suggest having a default system during the holidays where someone can call you back within a reasonable time.
Reviewer: terry youngDate: Dec 16, 2017Best gift ever!!! My duaghter loved it. Thank you..
Reviewer: Steven Wylie | Verified CustomerDate: Dec 16, 2017The product was delivered quite fast and its really good.
I gave 4 starts only because the colors arent really the same of the picture when I designed the laptop cover , but they are quite similar.
Reviewer: Gaia Giordani | Verified CustomerDate: Dec 15, 2017

