If you require assistance with our website, designing a product, or placing an order, you can contact us directly at 281-816-3285 (Monday to Friday 9am to 4pm Central Time)

Customer Experience Reviews

At YouCustomizeIt.com we strive to provide a great buying experience, quality custom manufactured products, and excellent customer service.

But don't just take our word for it, check out our reviews below to see what our customers are saying about their shopping experience with us:

Recent Reviews (Write A Review)

Generated Product Preview for Cheryl Korman Review
5 Stars
Very nice quality and craftsmanship....I will order from this site for future items and gifts...extremely wide variety to match any customizing options..
Reviewer: Cheryl Korman | Verified CustomerDate: May 08, 2018
Generated Product Preview for Lisa Vega-Marenghi Review
5 Stars
I love the travel mug that I ordered. I had a question about the picture I was uploading and got an immediate response and was able to personalize a picture that I wanted to be put on my travel mug. Not only did they put the picture on the mug but they also gave me a coupon towards my purchase. Personalized items and quick shipping!!! 100% satisfied
Reviewer: Lisa Vega-Marenghi | Verified CustomerDate: May 08, 2018
5 Stars
Very fast shipment love all the products . I ordered soap holder but was sent toothbrush holder. I didnt contact to say I got the wrong product, I just decided to keep it. I will definitely order from this company again. Great service
We are so sorry you got the wrong product. There must have been a mixup in production. We will ship the right product to you right away. Thank you for your business
Reviewer: Tonya Toth | Verified CustomerDate: May 08, 2018
Generated Product Preview for Mary Ross R Bonds ReviewGenerated Product Preview for Mary Ross R Bonds Review
5 Stars
My order was exactly what I designed, was delivered promptly and looks great. Thank you so much for such a good job. I will definitely order again.
Reviewer: Mary Ross R Bonds | Verified CustomerDate: May 06, 2018
Image Uploaded for J Ayers ReviewGenerated Product Preview for J Ayers Review
5 Stars
So far it looks like a great product and I hope it holds up over time. Very fast shipping/delivery too, and with mother's day coming up, I really appreciate that! I loved the customization options; I felt like I could come up with literally any concept I wanted to go on the cup. I'll definitely be coming back again in the future!
Reviewer: J Ayers | Verified CustomerDate: May 06, 2018
5 Stars
Excellent service responding to questions that I have.
Reviewer: David LeungDate: May 03, 2018
5 Stars
Had fun designing my seat covers. Cant wait to see what they look like. Thanks guys! 🖤💙
Reviewer: Leaira JohnsonDate: May 03, 2018
Generated Product Preview for Bethany Chamness Review
5 Stars
I thought it was super easy and user friendly to design my car coasters! I have looked everywhere for cute ones and didnt find any until here! I was so pleased with the outcome!
Reviewer: Bethany Chamness | Verified CustomerDate: May 01, 2018
5 Stars
Everything was easy to find
Reviewer: yeng vang | Verified CustomerDate: Apr 29, 2018
5 Stars
Was looking for something customized dealing with firemen, for my grandson. Ordered the items and received within a week or so. Product is of great quality. Their customer service team had the contact me to make a correction on one of the items and I was very impressed because they technically didn't have to do that. When I selected the product and and reviewed the proof online I actually approved it but in their eyes it was not going to be a quality product that they were putting out so they contacted me with a suggested change. It's hard to find good customer service these days. I would recommend using this company and I will definitely use them again.
Reviewer: Jacki M.Date: Apr 29, 2018
5 Stars
I love this website. It was easy to navigate through. I uploaded my pictures with no problem. The prices are beyond reasonable! I will definitely order more in the future and recommend the site to others.
Reviewer: Annie McNeillDate: Apr 29, 2018
5 Stars
Excellent product, excellent price and fast delivery. I will definitely be a repeat customer.
Reviewer: Patricia Nagel | Verified CustomerDate: Apr 28, 2018
Generated Product Preview for Jacqueline Review
5 Stars
Very soft and pretty too! Arrived in a timely fashion. The website offers many options and its great to be able to preview your customized product.
Reviewer: Jacqueline | Verified CustomerDate: Apr 27, 2018
5 Stars
Product selection, design selection, design tool, design library were all user-friendly Love ALL the options.
Reviewer: Vicki Tom | Verified CustomerDate: Apr 26, 2018
Generated Product Preview for Vanessa Caban Review
5 Stars
The product came out exactly how I wanted it to.
Reviewer: Vanessa Caban | Verified CustomerDate: Apr 25, 2018
5 Stars
Product is great, price was great, lots of customizable options which I used. No complaints at all other than the fact that I didn't receive an email confirming that my order was received so I was a little nervous that maybe it was a scam. I'm super happy with everything and will order again in the future =)
Our system should send an order invoice immediately after you place your order, however the emails sometimes accidentally get sent to your spam folder
Reviewer: Emily Holzhauser | Verified CustomerDate: Apr 24, 2018
5 Stars
Tracie on the online "Chat" was EXTREMELY HELPFUL. Without her help and guidance, I would not have been able to place an order.
Reviewer: Linda WroblewskiDate: Apr 24, 2018
Generated Product Preview for Casey Riddle ReviewGenerated Product Preview for Casey Riddle ReviewGenerated Product Preview for Casey Riddle Review
5 Stars
I LOVE all 3 things I ordered as a matching set (seat covers, steering wheel cover, and floor mats) I was sooo excited for them to be delivered and I tracked my package every single day! Unfortunately, the DAY they all got delivered, I was in a car accident and I am waiting to put everything in until I get my car fixed so it doesnt get messed up at the shop. The print, style, monogram, everything is exactly what I hoped for!
Reviewer: Casey Riddle | Verified CustomerDate: Apr 22, 2018
5 Stars
I ordered an iron-on for a bandana i was making. They had a small problem in the beginning but i received an email and called them. They answered on the 1st ring. We fixed the issue and it was mailed out the next day. I will definitely be ordering more iron ons from them. Very pleased. Thank you guys for doing an amazing job!!!
Reviewer: Tonie Krieg | Verified CustomerDate: Apr 20, 2018
5 Stars
Love it
Reviewer: Ingrid Thiel | Verified CustomerDate: Apr 18, 2018
Generated Product Preview for Jettie Leger ReviewGenerated Product Preview for Jettie Leger ReviewGenerated Product Preview for Jettie Leger ReviewGenerated Product Preview for Jettie Leger ReviewGenerated Product Preview for Jettie Leger Review
5 Stars
I could not be more pleases with the products I have bought from this company. I recently placed an order that needed to be discussed on the phone due to the amount of wording I had used. I was impressed with how hard the owner worked to accommodate my wishes. I actually ended up with the exact product I had originally wanted. If you have questions on your design simply just call and they will walk you through the steps and even send a link with a visual of the product before you place the order. I will certainly order from here again!
Reviewer: Jettie Leger | Verified CustomerDate: Apr 18, 2018
Generated Product Preview for Barbara Kennedy ReviewGenerated Product Preview for Barbara Kennedy Review
4 Stars
I ordered 2 bandanas, and printing was mixed up they had both dogs names on one bandanna, and both dogs names on the other bandanna, and the same print on each side of both bandannas. I emailed the problem, the person asked for pictures, and she immediately ordered the correct bandannas, and they were shipped very quickly. Im happy with the acknowledgement of the problem, and the quick correction.
Reviewer: Barbara Kennedy | Verified CustomerDate: Apr 18, 2018
4 Stars
My pillow arrived today and i am very happy with it. The plaid was even matched. My only complaint is that it has a white zipper and it shows on part of the seam but not all of it. Otherwise, the size was perfect, the fabric was lovely, and it arrived quickly. I would order again!
Reviewer: LIN RICHMAN | Verified CustomerDate: Apr 16, 2018
Generated Product Preview for Sherilynn M Kirby Review
5 Stars
customer service was excellant. They reached out to me with an issue they were having with the picture I uploaded for personlization and once I uploaded a new one, they totally came through with a product I love. It was a surprise for my daughter and she loved her flag which represents her business logo. I will definitely order again in the future. :)
Reviewer: Sherilynn M Kirby | Verified CustomerDate: Apr 15, 2018
5 Stars
Everything that I just bought online is for my daughter. Love the design that your company have. I did everything Paris Theme. I know my daughter is going to love it. Can't wait to start doing my room.
Reviewer: Brenda GonzalezDate: Apr 14, 2018
5 Stars
Very easy to use in designing a steering wheel cover. Can't wait to see the finished product.
Reviewer: Darlene CavadaDate: Apr 14, 2018
5 Stars
My package was lost by my mailman. I was very upset because of the detail I put into my order. I contacted the customer support team and they quickly resolved my problem and sent me my item without hassle or charge!! I was very Happy and will continue shopping with this site!!
Reviewer: Brandi CoxDate: Apr 14, 2018
5 Stars
A little hard for a little old lady to manoeuvre, but I was totally thrilled to see this available! Thank you
Reviewer: Terri WarrenDate: Apr 11, 2018
Generated Product Preview for Teresa Jackman ReviewGenerated Product Preview for Teresa Jackman ReviewGenerated Product Preview for Teresa Jackman ReviewGenerated Product Preview for Teresa Jackman Review
5 Stars
My order arrived quickly and was exactly what I expected!
Reviewer: Teresa Jackman | Verified CustomerDate: Apr 11, 2018
5 Stars
I use my mobile phone to upload my company artwork to there web site very easy to use with your mobile phone also the cost is not bad as for shipping the cost for that is very low cost 😀
Reviewer: Tavaris Brown | Verified CustomerDate: Apr 10, 2018
5 Stars
very easy and very happy
Reviewer: DIANE M. SCARNECCHIA | Verified CustomerDate: Apr 03, 2018
5 Stars
Great so glad i found it
Reviewer: Geraldine JacksonDate: Apr 01, 2018
5 Stars
The custom plate included a multi color graphic that was then matched to the plate background color using RBGa values. The result was flawless. I couldn't be happier with the work. The finish is perfect. Shipping was fast and perfect. I'd do it again in a minute.
Reviewer: Robert Colins | Verified CustomerDate: Mar 28, 2018
5 Stars
User friendly. Great selection of items work perfectly for my mother living in a nursing home. Her name must be on her belongings. This made finding her a unique, personalized gift, absolutely painless. Bath towels with her name printed, pillow cases, even flip flops!! My new favorite place to shop. I love the selection of print designs and fonts. The helpful prompts brought me from the start of my design experience to a successful completion of a unique pattern, that can be used with future purchases.
Reviewer: Bonnie MelanconDate: Mar 26, 2018
5 Stars
I just ordered a Hawaiian Dog Tag for my dog. I was glad that I could customize the font, font color and design of the item (both sides). I am hoping that the mailed product is as wonderful when it gets here!
Reviewer: Denice ShefferDate: Mar 22, 2018
5 Stars
They personalized it the way I said to. No wrongs in the license plate. Didn't wait long for it. I was very happy with it
Reviewer: Tina Richard | Verified CustomerDate: Mar 21, 2018
5 Stars
Bought myself mats & seat covers & were totally happy with the quality & look of them so I bought these for my boyfriend. 100% satisfaction!!
Reviewer: Diana Truxillo | Verified CustomerDate: Mar 21, 2018
5 Stars
Love designing stuff for myself, as well as gifts for my loved ones!
Reviewer: Narmin Parpia | Verified CustomerDate: Mar 14, 2018
5 Stars
This is my first review ever and my first order with "You Customize It". Your site is very user friendly and I am NOT a high-tech person. Only problem, I was given a 15% coupon at the beginning and then when I tried to use it at checkout it said invalid coupon. Now that could have been my fault because like I said I am not computer friendly. This order is for a young boy with cancer and perfect because he loves racing and firetrucks otherwise may have looked somewhere else. Would have definitely been FIVE stars but because of the coupon only four and if it was my error I will go back to the FIVE stars.
Oh no! We checked our system, and your specific coupon was still valid, so it should have worked. We have had instances of people writing their coupon codes down incorrectly, or mistaking a zero for a letter "O". For this reason we recommend copying and pasting the code from the screen/email when possible. We have gone ahead and applied the 15% credit to your order, and the money is being refunded to your method of payment. Thank you so much for shopping with YouCustomizeIt.com
Reviewer: Sheilah WarwickDate: Mar 12, 2018
5 Stars
I'm so happy with my rug as it's even better than I could have imagined. Quality is superb and I am looking to order more items.
Reviewer: Helene | Verified CustomerDate: Mar 11, 2018
5 Stars
Excellent quality, very pretty and fast shipping.
Reviewer: Deborah Vazquez | Verified CustomerDate: Mar 07, 2018
5 Stars
very nice love this for my grandaughter room
Reviewer: lori goodmanDate: Mar 05, 2018
5 Stars
So easy to design and order! I wanted a personalized gift for someone who loves peace signs and luckily I found you customize it.com! So many items & great prices! Love it!
Reviewer: Jennifer Rae BarlowDate: Mar 03, 2018
5 Stars
I was really pleased with the customized tumblers purchased! They looked great! I would highly recommend this company!
Reviewer: Brandy Harris | Verified CustomerDate: Feb 28, 2018
5 Stars
Amazing blankets!! So excited my kids are going to absolutely love them!!! Shipped out fast with no wait at all... Best order I have ever made!!! Thanks will be ordering from y'all again.
Reviewer: Kristina Overstreet | Verified CustomerDate: Feb 28, 2018
5 Stars
Perfect! Arrived early! 5 star recommendation!
Reviewer: alice denovchek | Verified CustomerDate: Feb 27, 2018
5 Stars
I love my travel mug. It was a lot of fun designing my mug and customizing it to my needs to make it personal. I've already purchased large stainless tumblers last year that I customized for each of my friends so I knew I would also love the travel mug. There are so many fun options to choose from that you can find anything to suit your needs. The mug is also a great design. It keeps my coffee nice and warm, easy to hold and I really like how easy and convenient it is to open and close the opening by just toggling the lever.
Reviewer: Diana Riis | Verified CustomerDate: Feb 27, 2018
5 Stars
I bought 2 round beach towels. They are GREAT! They look just like I designed. Everything was very clear and easy to read. I would recommend to anyone looking for that "one of a kind" gift. Oh and shipping was very fast. I placed the order on a Wednesday I received them on the following Tuesday...less than 1 week! I just placed my order for 2 more towels and doggie bandana. I can't wait to get these. It is so much fun to make and I can't wait to see their faces when they are received. If you have any problems or can't get things where you want them...just go to "Chat Now" they are fast, friendly and can fix anything.
Reviewer: Lynn NorrisDate: Feb 26, 2018
5 Stars
Beautiful and just what I wanted. I was searching for a unique, and cute clipboard and here I was able to make exactly what I wanted. Good quality, and I'm very excited to use it.
Reviewer: Radhapriya Clark | Verified CustomerDate: Feb 25, 2018
5 Stars
I was looking for something special for a young lady. This pillow was perfect - and I was able to personalize it ! The " You Customize It " site was very easy to use and the price was very affordable. The pillow was shipped quickly and we were given a tracking # for USPS. The young lady was very surprised when it arrived. This was a great gift idea. Thank you.
Reviewer: Cheryl & Randall CrainDate: Feb 25, 2018
5 Stars
Very pleased with the quality of this product. I came in with pretty low expectations because I wanted a very complicated design using large custom graphics that I uploaded but I am totally blown away with how nicely this turned out. My wife was thrilled with the blanket I designed for our daughter, and I'm thrilled with YouCustomizeIt. I will be coming back without a doubt when I have other crazy ideas!
Reviewer: Dustan | Verified CustomerDate: Feb 25, 2018
5 Stars
This is my first time using this site and I love the idea I can create my own color scheme. The colors I chose are my favorite and I just want to express that in home.
Reviewer: Consuela BlakeDate: Feb 23, 2018
4 Stars
product looked great!
Reviewer: Jessica G | Verified CustomerDate: Feb 22, 2018
4 Stars
product looked great with photo on it!
Reviewer: Jessica G | Verified CustomerDate: Feb 22, 2018
5 Stars
I needed to contact them regarding my order. The rep was so helpful, walking me through the parts that were not clear. Got the design I wanted/needed and sent off the order within 10- minutes of calling. I JUST ordered this item so I can't comment on it - but the attention given on the phone was both phenomenal and RARE. Thank you, thank you, thank you! T Love, happy customer
Reviewer: T LoveDate: Feb 22, 2018
4 Stars
I actually needed to change my order and Laura was so helpful. I'm happy with the service and blanket I ordered.
Reviewer: Terri Silva | Verified CustomerDate: Feb 21, 2018
5 Stars
Can't wait to surprise my son with this for his 16 th I stumbled upon this site looking for something else
Reviewer: Anita QuinitchettDate: Feb 19, 2018
5 Stars
That trash can was so cute! I got it for my granddaughter and she loved it. Thank you very much.
Reviewer: Shelia BealDate: Feb 19, 2018
5 Stars
Thank you
Reviewer: Nicole A StantonDate: Feb 18, 2018
5 Stars
It is very easy to navigate the website and customize your order. I will review again when I receive the order
Reviewer: Jenny TutorDate: Feb 12, 2018
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