Customer Experience Reviews

My 10 year old was so excited to pick out and design her father this ball marker and divot tool. They thoroughly enjoy golfing together. *** side note... there was an issue with the print fitting on the ball marker. She had originally designed it to have the initial AND the name. Customer service called and emailed to let us know that it would be super tiny and mostly illegible should it remain that way. Said they could do it, but it would not really readable. I truly appreciate the call, they could have just sent it as it and then I am sure my daughter would have been disappointed. She chose to just have the initial placed on it. So happy with the level of customer service! I definitely see myself ordering more from youcustomizeit.com

Using the design tool to create three different color choices for polka dot metal lunch boxes for a birthday with friends was FUN! Good color choices and fairly easy to figure out how to make changes. Hope they look this great when they arrive!

The product looks great and my wife is very happy with the character it adds to her new car.

Love it!

Hello
First off - I'd like to thank you for the wonderful phone support I rec'd on this rush order and the advice. Tracie Ward was wonderful - I wish all companies, that I deal with, had someone so knowledgeable and supportive to offer customer service.
The act of ironing on was very easy
My suggestion - there be grid lines or a "center markers" for both width and height - on the clear vinyl to help center the product on the item you are transferring it to. That was my biggest challenge. If you look at my design, you visually can't easily tell the center - (which is why I am giving you 4 stars)
I will definitely use your company again and recommend to other.
Thank you for helping to make my idea a reality.

Awesome custom job and delivered ina few days! Very happy with my special waste baskets!!!

Great work! Fast service!

Easy to order and personalize, the blanket was very plush, and very nice quality and delivery was very fast! It was s baby shower gift and my daughter loved it!

Everything was really easy, the only problem was my OCD and trying to find the PERFECT combination lol...I will buy again.

I Love it!!!

I ordered this garden flag for my daughter in laws baby shower. She is having a girl and shower is penguin themed. I love love love the way the flag came out. colors are perfect.. design is exactly what i was looking for. The web site was very user friendly and it arrived on the date promised!!! I would recommend this company 100% and will order from here again... as well as recommend it to everyone at the baby shower in August!

Great job! Wonderful ordering experience! Personalization made easy! Love it!!

Great service. Prompt delivery. Easy website to use and excellant design tools. Highly recommend this company.

He website was easy to navigate and the options were amazing!

It was really easy to design your own item. I just designed a couple of garbage cans for my business and am looking forward to seeing how they turned out.

You caught my mistake in my order and sent the right item. No extra charge for it so it wouldn't be delayed. I was reordering when I saw the email from you. Good looking out. Keep doing what you do. Thank you so much.

Awesome

Easy to order. Beautiful, classy designs and items to choose from.

Before getting my custom license plate, I contacted customer service and they were on it. They responded immediately. The same day they shipped my item. Looks just like I made it. Very satisfied.

It was easy and the price you see is what you get. Not false advertising like some sites. I just ordered so I have to wait to see the quality of the tag's. But the website is fantastic. Love it. I might order this for my daughter's for Christmas. If not the plate then the frame. I got both. GOOD PRICE. Been looking forever. Thank you

It would be nice to have a choice of musical notes that separate from a group. Such as a single Treble Clef. Other than that everything was helpful.

Both the company and what I ordered/received beat my expectations. Great product and not over-priced. Tracie is also very friendly and helpful. Thank you.

Absolutely wonderful. Customer service went above and beyond to make sure it was perfect. Just thrilled with the end product.

I was able to find what I needed easily and found a design to match my daughter's baby shower. I had fun customizing. I was able to easily find all the designs I wanted. It turned out perfect.

Called to place the order after I became confused. Customer service was EXCELLENT, patient and thorough. I will DEFINITELY be using this company again!!

Your site was very easy to use it was easy to roam through the site it was quite fun designing bag for my wife

Great work, great price. Would recommend them to anyone looking for something "special".

The flag turned out beautifully, perfectly centered, very clear photo quality, great color! I really love it!

I had a blast designing and being creative. Thank you!

Easy Peasy! Quick too!

It was easy to design my own stuff and I just love this website. They shipped fast so didn't take long to get my stuff. I will order again soon.

We love it. Excellent quality, looks just like we designed it. And the price Perfect!

Excellent Better than expected and very fast shipping

So glad I found this site! So many ideas and designs and products, oh my! The design site is easy to use and you always have the option to change or undo. Can't wait to get my order!

Easy to order, came quickly, very cute item

Very nice product. Artwork came out very crisp. Exactly what I expected.

I love my product! Came out great would definitely purchase more stuff from yall in the future!!

I'm the Manager of our local taxi company. I've started a contest between all the drivers to see who can get the most rides. Wayne here won for the month of May. I'm so impressed with this product I'm customizing a 2nd and 3rd place winner today and I'm certain I'll be back every month!

It was easy to design my mouse pad and wrist pad. Will order from them again.

I had a blast designing my very own iron own. I am testing one before making the official order in the coming weeks. I can only imagine it will be as beautiful than expected.

The only thing I would suggest is that you monitor emails - specifically "Help" section. I had a question and left a message a couple of times, but I never heard back from anyone. I believe it was over a weekend, so maybe that was the problem, but I would have thought the message would have been picked when people returned to work. Other than that minor problem, everything I have ordered I have been very pleased with and will continue to order from you. Thanks.

Fantastic site to customize what you want. Love this place.

Several days ago I sent a message several times because I had a question, but i never heard back from anyone. Unfortunately, I had to start the process all over again, but ultimately I placed an order. I think having a message center is wonderful, but if there is no one attending it, that is a shame. Thanks.

Found the customizing experience easy to navigate.

I love that we have a huge number of options when we're creating a design. The design tool is pretty easy to use but I don't like not being able to choose the size of the font or its placement. I worry the size might be too small. I actually wanted to order 8 different bandanas but I wasn't sure they would look as I wanted so I had to order only 2.

Everything was great! From the purchase to the received quickly.

Very easy to navigate and design my selection.

It was fun and easy to design it myself. I'm telling all me friends about this site.

Wanted to send logo of Univ. Alabama Football team. Did not know how to make that work

This is the first order I have placed but LOVE your site will definitely be ordering in the future I was looking for a key chain for my 16 year old granddaughter and was looking on google and found your site it was fairly easy but I had to call for some help and the lady was very very nice! Thanks again I hope when I get it it is a bright in color as the site shows Karon

I ordered the luggage tags as a gift. You all did a fabulous job on the tags and the turn around time was great. She received them just in time to put on her luggage to go to Vegas. She loved them. Awesome job. Thanks so much!!

Love my monogrammed luggage tags! Your selection of designs was great and placing my order was a breeze! The only recommendation I would have is to keep the customers updated on their order, especially sending a confirmation email that the order was received. Thank you!

I was have problems with getting the measurement correct, so I called and spoke with Tracy and she was awesome, she walked me thru it, the customer service was greater.

Very happy with it.. looks just like my picture.. price is fair..I just thought shipping was high on a small product..

Good turn around time

My mother love the cup for mothers day. Beautiful and great detail. Love it. Great but.

The software for creating the design wasn't the most intuitive, but it did allow me to create an item I never could have found or made otherwise. It was super-exciting to receive an item custom-made for my home.

Could not have been simpler for this older lady to navigate the site. Thank you!

Little pricey for me when I ordered. So delighted the blanket was worth it's weight in gold when I received it So very very soft! Thank you

I had to start over several times. It kept losing my entries. Too time consuming.