Customer Experience Reviews

Insane fun customizing my item! Spent over an hour choosing font, text, ribbons, backgrounds and more. Just what I've been looking for. Thanks

ALL GOOD

The design program was very easy and understandable to use. There where a wide variety of choices.

I love my items I purchased!

Very good product can't wait to use it for softball games and tournaments. Very soft blanket

Adorable little boho bandana!! Thanks for speedy shipment too! Very pleased!

Very pleased. Thank you!!

I loved being able to design this myself; however, the entire tissue box was only supposed to have two colors, which are RED and WHITE. No matter how many times I went back and redid the order everytime I would get to the final description, it would say the colors were RED, WHITE and LAVENDER. I DID NOT pick Lavender at any time and want the box to JUST have two colors - RED AND WHITE. THANK YOU

Looking at the final image, it appears that a lot of the letters and symbols chosen are sort of indistinct and running together. I hope that this is not the case in the final product. I will then increase my rating.

It was so easy to find what I was looking for. I found the perfect design. I had fun with the customization of making my plate.

Very satisfied with product

Easy website; quick shipping - very satisfied!

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All my products are wonderful. The color is great and they look just how I designed them. I couldn't be happier with them. Just what I wanted.

Love my products!! Will definitely be ordering more stuff!!

I love ordering from you. It is fun designing stuff yourself and you make it quite easy to do so. I have ordered from you before so I was wondering if there was anyway you could print out my previous orders because I can't remember who all I have bought mouse pads for and do not want to duplicate. If it is possible to do this, please email me with the information. Many thanks.

Operators were awesome to help me design a baby blanket, so many options to choose from! You have a customer for life!

Looks good is a birthday gift for granddaughter So have not tried in car

I couldn't be more pleased. Both Ogie and Tracy were most helpful, fast, efficient, and went "above and beyond." in today's business environment, this experience was truly exceptional! Thanks so much and God bless you all!

This beautiful platter that was so easy and fun to personalize is a present for a special birthday. I cannot wait to present this gift. Very happy with the platter. I also was so surprises to receive it so fast. I ordered the platter on the 8th of January and received it on the 12th. I recommended this product and company. Thank you.

Very simple! Done in a few minuted!

Great products and turnaround time!

Everything good. Thank you

The flag arrived promptly and the customer service was superb. They replied personally to my inquiry re; how long it would take to receive product. Cant wait to hang it for the event. Already recommended this site to a friend

this is so great. i've been trying to find a flag for my parents and haven't been able to find one that suits them both. being able to do this is great. and you had perfect things to make one. great selection and easy to switch around to find the best combination

Looking forward to ordering more.

This is my third order and I love your service

Perfect! Got here fast also.

I absolutely LOVE your designs for neoprene oven mitts!!! I found the perfect gift for my daughter and also a group of gals with whom I teach Children's Baking Classes. I am so excited to present them with the gifts at the end of January!!! Your website was extremely easy to navigate - especially for a tech challenged person like me! LOL! Thank you for your awesome company!

Great experience

Prompt personalized service even during the holiday season. Will order again

Great customer service with the online chat. Tracie helped me create the design for my best friends 25th Anniversary cruise.

I ordered three items for my daughter and her Jeep Wrangler and she LOVES all three. We will definitely be doing business again! Thank you so much!!

Ogie, the custom service rep who helped me today, was fantastic! She spent an exhaustive amount of time with me as I designed one awesome apron for my daughter-in-law. She was so very patient with me and even followed up with a phone call to be sure my design was perfect in every way. What a wonderful experience I had with this company!

I've ordered a luggage handle wrap and LOVE that I can design it exactly how I pictured it in my mind! So happy i found this website

Designing my personalized item was a breeze. Looking at the large variety of options was very helpful.

Very easy to design item. Definitely user friendly website. Thank you!

This was my third trivet and each time I was very happy with the product. Designing them was so much fun and this time my daughter and I designed hers together. They make great gifts! Thank you for having such a huge choice of designs. Also it arrived earlier than estimated, which was a pleasant surprise.

Can you do no stars? I tried to place an order. I had one address for billing (me - in Connecticut) and another for sending (Alice - in New York) your website scrambled the two addresses and wouldn't allow me to edit it. I deleted and re-tried to order 3 times. The last go-round listed my recipient as both the recipient and the billing party. I called the company and was told to let the order go through with my recipient listed as the billing party. The billing party info (i.e. bill to me) would get edited on the store's end during our phone call. But the problem is, my recipient is going to get an email confirming the order (which was supposed to be a surprise) where she not only will know what the gift will be, but she will know its cost. It's completely ruined the surprise and the fact that she knows the cost of the gift is egregious. The lady on the phone was very understanding, but had no power to undo the damage. There's something badly wrong with this website and it needs to be fixed. Until then I will not be ordering from it again. An amusing side note - when I went to enter this review, it defaulted back to my recipient's name and address. I still actually don't know if she will get the gift since that tells me that things still aren't straightened out.

Like it says, design your own. Work on it till it's the way you want it. Great

Easy to create, order and received it as it looks online.

Great, fast. Thank you.

I loved the personalized tray which I gave as a gift. The recipients of this tray also loved it. The price was very reasonable. I'm sure I will order from you again. Thank you!

I only looked at the wastebaskets. Is there a penguin or octopus design? I had to start over each time I changed something on the design

Little confusing at first the design options but awesome when you get the hang of it

Very easy to find a product and design. Wouldn't change anything with that. Looking for a leopard print tea kettle that sits in top of the stove. Could not find one on your website. Would be a nice addition to your awesome collection. 😊

The site is very user friendly but it would be nice to change fabric types like leather or add piping around the edges.. just a thought

Awesome experience..I will be ordering more items to customize my home and give as gifts!!!

Absolutely loved the table cloth. It came out exactly as pictured on screen.

I love this site and customer service Traci is so sweet and helpful! I am so happy with my ordered products. They were amazing! Printed beautifully the only thing I would change which isn't much is just being able to move your picture to adjust it on the item exactly where you want it rather then it being locked in automatic place. But I love exactly how mine came out! Thank you!

Nice work, prompt delivery

No problem at all, easy and fun

Love that there were many design options to choose from.

It was extremely easy to do yourself can't wait to see the actual results!!!!!

Looks exactly how I designed it! Thanks! I will definitely visit your store again!

The design process was very easy to use and I found what I was looking for quickly. I can't wait to get these in and put them in my jeep.

Talked with Tracy on the phone and she was super sweet to help me place my order! Very very helpful and informative..I would definitely order from this company again!!

Great quality and great service. I ordered it and received them in just a few days.

Very disappointing all around from wrong product shipped to terrible customer service.

Im very happy with my purchase! It shipped very quickly and is fantastic quality. I was skeptical based on the price point that it would feel cheap, but its perfect. The printing is crisp and colors rich and vibrant. Furthermore, the customer service is excellent! I accidentally uploaded the wrong image when placing my order. I emailed the correct image to customer service, explaining my mistake and hoping they would see the email and be able to make the change before the item went into production. Within hours, they emailed back saying theyd updated my order with the correct image! It was my mistake and I would have been happy to place a replacement order if needed, but they took care of everything for me.