Customer Experience Reviews

At YouCustomizeIt.com we strive to provide a great buying experience, quality custom manufactured products, and excellent customer service.

But don't just take our word for it, check out our reviews below to see what our customers are saying about their shopping experience with us:

Recent Reviews (Write A Review)

Generated Product Preview for Abbey Review
5 Stars
Not going to lie, I thought this had a chance of being a scam since it was a Facebook ad. But I am EXTREMELY pleased with the products I ordered as a gift. I ordered these and a matching steering wheel cover. They shipped quickly and nothing was damaged. I would totally recommend this site and plan on using it again in the future!
Reviewer: Abbey | Verified CustomerDate: Apr 02, 2019
5 Stars
This website is awesome! I am so happy I found it.
Reviewer: Ada SwainDate: Mar 31, 2019
5 Stars
I have loved everything I have gotten from you. The people I have bought for, as gifts, have loved the products as well. The customer service is superb. They are always very attentive to any question I have had in the past and extremely polite. You hire good people!!!
Reviewer: Mary Ross Bonds | Verified CustomerDate: Mar 31, 2019
5 Stars
Awesome
Reviewer: Chrissy CooperDate: Mar 31, 2019
5 Stars
Site was user friendly to figure out and navigate!!
Reviewer: Carolyn LukralleDate: Mar 30, 2019
4 Stars
Not sure yet. Haven't received product yet. The design process was great. Hope my order comes soon. Will update feedback after order received.
Reviewer: Michael GaillardDate: Mar 29, 2019
5 Stars
Easy to design
Reviewer: Karen Spitznogle | Verified CustomerDate: Mar 27, 2019
4 Stars
It was easy to find the product I wanted. It was somewhat easy to find design I needed. It was mostly fun to customize:) I was able to find personalization options (Some had too many options other not quite enough:) It would be easier to make a design if I could see my design on all the layouts. Also simplier names for making words, frames and such, bigger or small or move them up and down or sideways.
Reviewer: I. L. | Verified CustomerDate: Mar 27, 2019
5 Stars
This was fun. I'm a 77-year old and didn't expect it to be so easy.
Reviewer: Karen CarsonDate: Mar 24, 2019
5 Stars
Most other places won't let you fully customize your wording. I'm glad you guys do. I'll be back for sure.
Reviewer: Rainey Manning | Verified CustomerDate: Mar 20, 2019
5 Stars
We love these glasses!! They look amazing, and are of very high quality! In addition, they came many days early; I wasn't expecting them until the end of March!
Reviewer: Kristi cason | Verified CustomerDate: Mar 20, 2019
5 Stars
The design tools are very user-friendly. Tons of designs, patterns.
Reviewer: Karlene GliemDate: Mar 19, 2019
3 Stars
The label was put on my bottle unevenly but its still pretty
Reviewer: Caroline Wilson | Verified CustomerDate: Mar 18, 2019
5 Stars
The most awesome website ever! Incredible options and prices! A bit difficult to figure out how to use tools in the beginning but I was using the phone might be easier on the computer. Still I figured it out and very pleased. Thank you so much!
Reviewer: I. L.Date: Mar 12, 2019
5 Stars
I am excited to receive my purchase. I had some difficulty with the design process but was helped through chat and once I explained what I wanted the design changes were made for me. Very easy and customer service was great. I am using the design for a personalized memory quilt I am creating and believe this is exactly what I have been looking for.
Reviewer: Linda LaubaughDate: Mar 08, 2019
5 Stars
You make it very easy to fine the products wanted and it is fun designing your own product. This makes it truly a one of a kind.
Reviewer: Madonna Bischoff | Verified CustomerDate: Mar 07, 2019
Image Uploaded for Lori Brown Review
5 Stars
Loved the product selections, designs, and the design tool was amazing! I made the curtain from the design library but I could have used more options. I was able to make it work. You could work on description of the quality of each product better. I almost didn't order the towels because of it but glad I did!
Your bathroom looks amazing
Reviewer: Lori Brown | Verified CustomerDate: Mar 06, 2019
5 Stars
this was a great way to make a nice bday present
Reviewer: Tracey JohnsonDate: Mar 06, 2019
5 Stars
Easy to order, received just as promised way quicker than expected.
Reviewer: Faith M. McLaughlin | Verified CustomerDate: Mar 05, 2019
4 Stars
Product did not come up on original search of monogrammed aprons, but somehow I still found it. Loved the design options-exactly what I needed. Design tool was easy to use. Liked the design library!! Wish the fabric was thicker!! I was a little disappointed, hope it withstands washings. Was more than I wanted to pay but overall very pleased. Thanks
Reviewer: Nancy Hester | Verified CustomerDate: Mar 04, 2019
Generated Product Preview for Rick Warner Review
5 Stars
Happened across this site while searching for a new checkbook cover. Easy to personalize and easy to select a dog-themed pattern. Delivered ahead of schedule and at product expectation. Recommend!
Reviewer: Rick Warner | Verified CustomerDate: Mar 03, 2019
5 Stars
My experience with shopping on this site was very pleasant. I had never heard of this company before but now I'm glad I came upon it. I will keep them in mind for the future.
Reviewer: DAWN P. | Verified CustomerDate: Mar 03, 2019
3 Stars
The design tool was challenging to use. I couldn't completely finalize design (mostly the font and the size) I desired.
Reviewer: Andre LaliasDate: Feb 28, 2019
5 Stars
Awesome
Reviewer: Mary Belcher | Verified CustomerDate: Feb 26, 2019
5 Stars
This is an awesome cite. I was so excited to find it. I'm sure I will be checking back for other merchandise. Thank you.
Reviewer: Madonna BischoffDate: Feb 25, 2019
5 Stars
good job
Reviewer: James Cunningham | Verified CustomerDate: Feb 24, 2019
5 Stars
Great site and design tool.
Reviewer: Douglas DevoreDate: Feb 23, 2019
5 Stars
Great help with on line order, couldn't have done it without her
Reviewer: Valerie RussellDate: Feb 21, 2019
5 Stars
Very pleased with the process as well as the product. Will recommend this to others. Had a small bend on the side due to the mail delivery folding the package to fit the mailbox. You might consider a label or some form of identification stating fragile, do not bend. Thanks
Your feedback has been passed along to our shipping department
Reviewer: Terry Comer | Verified CustomerDate: Feb 20, 2019
5 Stars
I am a new client and very impressed by the customer service! Thus far, I am beyond thrilled with the quick and efficient response to my questions. If this is an example of their pride and care, I can't wait to receive my order.
Reviewer: Janet Wright AvilaDate: Feb 19, 2019
5 Stars
I am so pleased with the soft blanket. I know my little granddaughter Alice will love it!
Reviewer: Bernie Tackett | Verified CustomerDate: Feb 18, 2019
5 Stars
I am quite pleased with not only the plastic kid mugs but the acrylic mugs as well. A design for everyone. Love them
Reviewer: Virginia FriendDate: Feb 13, 2019
5 Stars
Truly love my customized coasters! The design and colors are a perfect match for the decor I'm striving to achieve. Will definitely order again.
Reviewer: Elaina Rizak-Graham | Verified CustomerDate: Feb 13, 2019
4 Stars
It took me a bit to figure out how to find all of the theme choices and to navigate all of the choices in general. Once I figured it out, I had no problems.
Reviewer: Lisa Cohen | Verified CustomerDate: Feb 13, 2019
Image Uploaded for Gail Gale ReviewGenerated Product Preview for Gail Gale Review
5 Stars
The tissue box cover is exactly what I wanted, and at a reasonable price! I couldnt find one in yellow so I tried the do it yourself approach, and it turned out fantastic. The box is sturdy, well made and has rubber pads on the bottom. Also, I received the product in just a couple of days. I would recommend youcustomizeit as a great way to go!! PS...........I love the color, too.
Reviewer: Gail Gale | Verified CustomerDate: Feb 12, 2019
5 Stars
I was amazed to find this website. Designing my own products with my own logo was easy! When I actually receive the product I hope to update.
Reviewer: Christine MenardDate: Feb 07, 2019
1 Stars
I am very upset, because I tried to send this gift to my husband in Atlanta Georgia. My Billing address is here in new york and now it looks like my order will be coming to New York instead of Atlanta Georgia.
Our customer service team will be in contact with you to change the shipping address on your order
Reviewer: JUANA ALVAREZDate: Feb 06, 2019
5 Stars
It was so easy to navigate the product I wanted. To be able to design it myself was even better.
Reviewer: Bea CamachoDate: Feb 06, 2019
5 Stars
I am very happy with the iron on transfers that I designed (with your help) and ordered. They arrived in a very timely manner...much sooner than promised. I have put them on the fabric I had purchased and they applied very easily and look great. I have not finished my project yet and hopefully the rest of it goes as well. Thank you. I will definitely recommend your company.
Reviewer: Sharon Trentini | Verified CustomerDate: Feb 04, 2019
5 Stars
This is a second larger mat we are ordering love the 1st one we got just too small where we have it already found perfect place for it and looking for to the new one we are getting to put in its place. Very happy we product. Thank you.
Reviewer: Jon GebhardtDate: Feb 04, 2019
3 Stars
I ordered the seat covers on 12/17/18 as a Christmas present from my husband. There was a issue with the mailing location, which was my fault. I received a phone call and this was corrected just before or right after Christmas. I was told at that time that due to the order having been put on hold until the issue was resolved that I could look to received the covers by about Jan. 10, 2019. I was totally ok with the new expected date. Then I had to e-mail on Jan26, 2019 asking about the item, followed by a phone call a few days later before I was ever able to get anymore information on the seat covers. I then sent a second email asking for either a tracking number or a refund due to not having received the information in a timely fashion. In response to the last email I sent, I was provided with a tracking number and delivery date. The seat covers were delivered on the delivery date I was give and I'm very happy with them. If not for the breakdown in communication I would have been totally happy with my purchasing experience.
Thank you for your feedback, we are making some changes to our customer services processes to specifically address issues like this and make sure our customers are always kept up to date with the status of their order
Reviewer: Denitia PanellDate: Feb 03, 2019
5 Stars
Insane fun customizing my item! Spent over an hour choosing font, text, ribbons, backgrounds and more. Just what I've been looking for. Thanks
Reviewer: Paul MorrowDate: Feb 03, 2019
5 Stars
ALL GOOD
Reviewer: VIRGINIA OLIVER | Verified CustomerDate: Feb 03, 2019
5 Stars
The design program was very easy and understandable to use. There where a wide variety of choices.
Reviewer: Vicki MurrayDate: Jan 31, 2019
5 Stars
I love my items I purchased!
Reviewer: Jordan speidel | Verified CustomerDate: Jan 30, 2019
Image Uploaded for Valerie Esquibel Review
5 Stars
Very good product can't wait to use it for softball games and tournaments. Very soft blanket
Reviewer: Valerie Esquibel | Verified CustomerDate: Jan 30, 2019
Generated Product Preview for Debra Turner Review
5 Stars
Adorable little boho bandana!! Thanks for speedy shipment too! Very pleased!
Reviewer: Debra Turner | Verified CustomerDate: Jan 29, 2019
5 Stars
Very pleased. Thank you!!
Reviewer: Suzanne Sheaffer | Verified CustomerDate: Jan 29, 2019
5 Stars
I loved being able to design this myself; however, the entire tissue box was only supposed to have two colors, which are RED and WHITE. No matter how many times I went back and redid the order everytime I would get to the final description, it would say the colors were RED, WHITE and LAVENDER. I DID NOT pick Lavender at any time and want the box to JUST have two colors - RED AND WHITE. THANK YOU
In your design, the top of the tissue box was still the default lavender. We have already fixed it for you.
Reviewer: Cherry L BrewerDate: Jan 27, 2019
3 Stars
Looking at the final image, it appears that a lot of the letters and symbols chosen are sort of indistinct and running together. I hope that this is not the case in the final product. I will then increase my rating.
We looked at your artwork and you had white text with a white outline. We went ahead and fixed it for you
Reviewer: Michael ReubenDate: Jan 26, 2019
5 Stars
It was so easy to find what I was looking for. I found the perfect design. I had fun with the customization of making my plate.
Reviewer: Sandra DeckardDate: Jan 25, 2019
5 Stars
Very satisfied with product
Reviewer: Kristy Brewer | Verified CustomerDate: Jan 23, 2019
5 Stars
Easy website; quick shipping - very satisfied!
Reviewer: Jill Schmidt | Verified CustomerDate: Jan 23, 2019
4 Stars
!
Reviewer: Natercia Cardinale | Verified CustomerDate: Jan 22, 2019
Image Uploaded for Valerie Roberts Review
5 Stars
All my products are wonderful. The color is great and they look just how I designed them. I couldn't be happier with them. Just what I wanted.
Reviewer: Valerie Roberts | Verified CustomerDate: Jan 21, 2019
5 Stars
Love my products!! Will definitely be ordering more stuff!!
Reviewer: Shahira Goliday | Verified CustomerDate: Jan 20, 2019
5 Stars
I love ordering from you. It is fun designing stuff yourself and you make it quite easy to do so. I have ordered from you before so I was wondering if there was anyway you could print out my previous orders because I can't remember who all I have bought mouse pads for and do not want to duplicate. If it is possible to do this, please email me with the information. Many thanks.
We are adding an account system to the website shortly which will allow you to look up all past orders you have placed
Reviewer: Mary Ross R BondsDate: Jan 18, 2019
5 Stars
Operators were awesome to help me design a baby blanket, so many options to choose from! You have a customer for life!
Reviewer: Debby siegristDate: Jan 18, 2019
4 Stars
Looks good is a birthday gift for granddaughter So have not tried in car
Reviewer: Dodie Schneider | Verified CustomerDate: Jan 17, 2019
Generated Product Preview for STEPHEN SMITH ReviewGenerated Product Preview for STEPHEN SMITH ReviewGenerated Product Preview for STEPHEN SMITH ReviewGenerated Product Preview for STEPHEN SMITH ReviewGenerated Product Preview for STEPHEN SMITH ReviewGenerated Product Preview for STEPHEN SMITH ReviewGenerated Product Preview for STEPHEN SMITH ReviewGenerated Product Preview for STEPHEN SMITH Review
5 Stars
I couldn't be more pleased. Both Ogie and Tracy were most helpful, fast, efficient, and went "above and beyond." in today's business environment, this experience was truly exceptional! Thanks so much and God bless you all!
Reviewer: STEPHEN SMITH | Verified CustomerDate: Jan 16, 2019
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