Customer Experience Reviews

very simple to personalize an item.. happy with service

Love the design options and the ability to pick and view several different fonts. Very easy to use process!

Was Fast and easy to navigate website and my product arrived sooner than estimated.

quick delivery, well made product

I've ordered personalized acrylic kid mugs before for me (age 50+) and my mother, and we love them. This time, I wanted to order a set for my boss, and I'll admit that I was having trouble figuring out how to set up my design online. After a few attempts I gave up and decided to call. A rep helped me today by listening to what I envisioned, and helping me understand how to set up my design, save my item (using the ID#), and how to make changes. I am happy to report SUCCESS in that my order was placed and I'm excited to see the mugs in person. Unfortunately, by waiting too long to call for help, I missed the chance to have the mugs for Christmas.

Customizing this mug for my husband for Christmas was a breeze! The mug came quickly and was packed with care. Even though my mailman shoved the box into my tiny mailbox, the mug wasn't broken due to the excellent packaging. The mug and its image are super cute and not blurry. Highly recommend. :]

I had two minor issues with my item. The handle to the tote bag was pressed into the seal of the envelope it came in which left white lines on the bag handle. The other issue is on one side of the bag, the print was not centered and left a white strip across the bottom of the bag. It was very noticeable since the sides were in blue. But, I farm fixed both issues with a black sharpie to cover up the problems. Aside from those two quality issues, I felt the price of the bag was high for what I got.

Loved the idea to design my own products. Will be ordering again. Thank you. Keep offering good prices and great selection.

The ladybug lamp I bought was $109.93 then I applied the 15% off coupon and it made it for $93. Then the if you want free shipping the order has to be over $100 so having the coupon is pointless. The two shipping opinions for orders under $100 is $20 & $16 so it makes the total order $113.09. That's with the 15% coupon. I only proceeded with the order because it's a Christmas Present for my grandaughter and your sight is the only place to get the ladybug lamp that I needed.

My daughter enjoyed designing a mug for her dad. I was pleased you offer latte-sized mugs as most sites don't. My only complaint is that your shipping costs are incredibly expensive. $12 product + $8 shipping is tough to swallow.

Everything was great! The site to personalize it, the customer service, the prices, the shipping! I will be ordering again and recommending to friends/family. Thank you Tracy in Texas for calling me and informing me about some changes I needed to make so it would look the best.

I was able to find what I was looking for and there were lots of options to choose from. The customization process was quick and easy and my cup arrived super fast!

Only suggestion it to change the color of the T-shirt that displays the image. I wanted white letters and because the shirt was white I was not able to see the design. I had to change the color of the font to see the design.

Shopping with your site was a good experience , I received my items ahead of time ! I like that I was able to use the colors I wanted and design! I highly recommend to a friend!

GREAT EXPERIENCE using this site!! Had exactly what I was looking for. Extremely user friendly; easy to design and place order:-)

Hello, I really love my bathroom accessories! It brightens up the whole room! Seriously considering making my whole bedroom match the bathroom.

I was super excited to see all the custom things your site makes. However, the first two products i received were less than satisfactory. See my individual reviews. The glass plates were better, but for the price they should be perfect. There are imperfections on them. See attached. I would possibly order more if they didn't cost so much.

Love the product. So much to choice from

Love it!

Great and fun

I had a bit of trouble finding how to move the text, I called in for assistance it couldn't have been better. I forgot to get her name but the person who helped was exceptional, I called @ 1:34 pm (eastern time) today if that helps you know who it was. Thanks.

Everything was great while I was creating my 7 mugs.....super easy to navigate, great variety of choices, and I never lost or got frozen out of anything, which is a common problem when doing things like this on other sites. I was extremely pleased with this website and look forward to receiving my mugs! My only disappointment was that I could not get the first-time user coupon. I might have received it previously, but couldn't find it. Would you be able to apply that now to my purchase? That would be fantastic if you could and would!

great and easy ordering. Will definitely use this site again.

This is a great site! I ordered my own custom seat covers for my jeep and I love them! I ordered a steering wheel cover for a friend for Christmas. It has witches on it, she will love it!

Your design center is awful. Its extremely difficult to use. I couldn't figure out how to change the color of just a certain part.

The website is very user friendly and it's easy to navigate the site. I love the various designs and the numerous product options. The site was easy to use and easy to make the necessary changes to the design to make it your own. You need to post on social media and advertise your services. I stumbled upon you by chance.

Lunch bag design turned out better than I expected. Expands and holds more than picture shows

With my daughter's help I was able to create the waste basket I wanted for my grandson. It was fun and easy to choose from the many colors and to personalize it.

The design tool was very easy to navigate and use. I really like the design options as well, it's hard to find softball stuff. Thank you

I customized 2 laptop skins and absolutely love this idea! The only complaint that i have is that I am able to change ribbon colors but not the design colors! Maybe i missed something on how to do this but I had a teal and yellow ribbon and the design i wanted was burgundy. I had to change designs to match the ribbon. Other than that, the website is very easy to use and lots of great options!

I was having trouble with designing, after several attempts, I called customer service for assistance. She talked me through the process, so helpful, courteous and caring. I don't remember her name!

Love your site, somewhat difficult to create, but it does allow to make changes and offers many choices. Love that you can upload personal art,and pictures.

Very easy to use site and fair prices.

i love this

Very prompt service, lookef just like example, wash cloth good size for younger kids...very pleased. D

Easy to navigate site and what product I wanted to purchase!

very easy site to use. I had a lot of fun making my own designs, lots to choose from. can't wait to get my car coasters :)

I found the perfect custom stocking for my 11 month old grandson. The site is very efficient, clear, and easy to use. And to top off the experience, I see that you're in Pearland, TX, and I'm from Houston, a native Texan in New England whose heart still belongs to the Lone Star State! Thank you!

The website is very accessible!!! Loved making a Christmas present!!!!

This is the GREATEST site ever! I've made blankets, dog bandana's, towels - child hooded, round, beach, and hand towels. I love them all. Everyone I give them to is so amazed. A treasured gift to last a lifetime.

My daughter and I had great fun designing our products. We had even more fun looking through all the other products you can put the same design on. Looking forward to receiving our products. Thanks for a great experience. If delivery runs smoothly we will be back for me personalised gifts.

Great customer service. Tracie was extremely helpful in getting my order correct. Can't wait to see the finished product

Loved my color choices and designs. I recommend customizing on this website. Thank you , I'm going to be giving my granddaughter a perfect mini license plate for her new bike .

I am so excited about these gifts. I tutor students in Spanish and this will be the perfect gift for these kids....it shows that they have been studying Spanish, they learn about the culture, and it's useful. In addition, it's affordable. Thanks so much! I will shop again!! Alice

I ORDERED PLASTIC TUMBLERS WITH LIDS AND CUSTOMIZED THEM FOR AN UPCOMING FAMILY VACATION...SOOOO CUTE!!! GREAT QUALITY FAST SHIPPING I WILL DEFINITELY USE THIS COMPANY AGAIN!!!!

Very helpful chat.

I love this site! It is so easy to customize your own thing. It's super easy getting around on the site. I would highly recommend this site to anyone!

easy, wish it showed a picture of how the product looks in car. but the process was easy!

Easy to use website and timely delivery.

I arrived on this site to make a custom plate for my daughter as a Christmas present. I had a little trouble getting started but after a quick chat with Tracie in customer service she jumped right in and helped me design the perfect plate. I even asked once I got the hang of things to step in and start designing again and she let me take back over and stayed with me until the end. EXCELLENT CUSTOMER SERVICE!!

Easy to customize

Loved selection of designs. Took a little time to figure out what was offered in way of fonts and colors, but very happy with results.

I was very satisfied with customer service (I forgot her name, please forgive me) she replied to my question & gave an answer. She was very helpful & I greatly appreciated her service. I just love my designs & I believe my sorority sister's will to! I enjoy creating something different & unique. I will definitely use this site again & again, my little secret! Above all the prices are affordable. Thank you & be blessed, Antigone Crawford

Extremely easy to navigate and design my item, and there are so many options!! Will be ordering again soon

I couldn't reach customer service when I first called, but once they called back, she was a huge help in the design of my gift. Thank you very much!

Just what I wanted. Fast service and a great price!

so cute.....was able to match to my decor in the RV. Speedy shipping. Very please!

This company is very helpful. I called someone to assist me designing the product I wanted and they were very helpful. I told my co workers to check this website out!!

Loved how my design came out but creating a personal design was very complicated.

I just finished customizing a baby blanket for our soon to be first child and my wife and I couldn't have been more happy with the experience! The customization features felt limitless, and since we both have a tendency to be perfectionists, your website was perfect for our personality. I can't wait to see this beautiful blanket that you guys let us see throughout the design process. We also loved that we could two completely different designs for both the front and back. Thank you for having a website like this!