Customer Experience Reviews

Easy process love the iron on. Turned out so cool!

Second time designing/purchasing from here. Great experience both times. Quick shipping also! Will definitely continue to design and purchase from this company!

Great quality merchandise and came faster than originally expected. Would definitely use this company again and recommend them to others!!

Came as promised and very cute.

The lanyard was perfect. Very easy to design and make changes and looked just like the image on the screen. Would absolutely recommend using YouCustomizeIt.

Love the idea. I ordered a hard back journal with me and my daughters picture on the front cover. The journal is to be given to her upon my death. Her face was cut off of the cover. I was disappointed.

Website and design tool was great. The product i recieved was cheaply made and not worth 30 dollars

I bought these for my 16 year old daughters birthday! She lived them. The material is strong and the colors are vibrant. It was a little expensive but I believe they'll last awhile.

I received oven mitt then received matt I think about 2 weeks later way too long

I loved most of the products I got there cute just what I thought I was getting but 2 of them had poor placement of things and it was really upsetting.

Absolutely perfect and extremely easy to use

No issues whatsoever

Very pleased

Everything looks great. Great service

5 Star

So many designs that was little hard to customize it but I not a computer expert. It was so fun to design it and so many designs that was hard to find choose one.

I am so happy to find a place online that will allow me to design a license plate frame for a great friend. I got what I wanted in my design, but the site was a little frustrating when you wanted to find graphics, add elements to your design and edit. I finally got the design and product I wanted, but it took me some time to get the design the way I wanted. Thank you.

First time ever used ,pretty easy and the price is awesome ,you will be seeing more of me thank you for this wonderful easy to use experience, I will be telling my friends about it....

I'll start off by saying the products I ordered looked so good! It was easy to find a product I want and look through the different patterns. The only thing I struggled with, and is the reason I knocked a star, was the designing part was hard to navigate. I spent awhile trying to figure it out and starting over on a design until I finally got the hang of it. Other than that I enjoyed the complete customization and will be back!

Not going to lie, I thought this had a chance of being a scam since it was a Facebook ad. But I am EXTREMELY pleased with the products I ordered as a gift. I ordered these and a matching steering wheel cover. They shipped quickly and nothing was damaged. I would totally recommend this site and plan on using it again in the future!

This website is awesome! I am so happy I found it.

I have loved everything I have gotten from you. The people I have bought for, as gifts, have loved the products as well. The customer service is superb. They are always very attentive to any question I have had in the past and extremely polite. You hire good people!!!

Awesome

Site was user friendly to figure out and navigate!!

Not sure yet. Haven't received product yet. The design process was great. Hope my order comes soon. Will update feedback after order received.

Easy to design

It was easy to find the product I wanted. It was somewhat easy to find design I needed. It was mostly fun to customize:) I was able to find personalization options (Some had too many options other not quite enough:) It would be easier to make a design if I could see my design on all the layouts. Also simplier names for making words, frames and such, bigger or small or move them up and down or sideways.

This was fun. I'm a 77-year old and didn't expect it to be so easy.

Most other places won't let you fully customize your wording. I'm glad you guys do. I'll be back for sure.

We love these glasses!! They look amazing, and are of very high quality! In addition, they came many days early; I wasn't expecting them until the end of March!

The design tools are very user-friendly. Tons of designs, patterns.

The label was put on my bottle unevenly but its still pretty

The most awesome website ever! Incredible options and prices! A bit difficult to figure out how to use tools in the beginning but I was using the phone might be easier on the computer. Still I figured it out and very pleased. Thank you so much!

I am excited to receive my purchase. I had some difficulty with the design process but was helped through chat and once I explained what I wanted the design changes were made for me. Very easy and customer service was great. I am using the design for a personalized memory quilt I am creating and believe this is exactly what I have been looking for.

You make it very easy to fine the products wanted and it is fun designing your own product. This makes it truly a one of a kind.

Loved the product selections, designs, and the design tool was amazing! I made the curtain from the design library but I could have used more options. I was able to make it work. You could work on description of the quality of each product better. I almost didn't order the towels because of it but glad I did!

this was a great way to make a nice bday present

Easy to order, received just as promised way quicker than expected.

Product did not come up on original search of monogrammed aprons, but somehow I still found it. Loved the design options-exactly what I needed. Design tool was easy to use. Liked the design library!! Wish the fabric was thicker!! I was a little disappointed, hope it withstands washings. Was more than I wanted to pay but overall very pleased. Thanks

Happened across this site while searching for a new checkbook cover. Easy to personalize and easy to select a dog-themed pattern. Delivered ahead of schedule and at product expectation. Recommend!

My experience with shopping on this site was very pleasant. I had never heard of this company before but now I'm glad I came upon it. I will keep them in mind for the future.

The design tool was challenging to use. I couldn't completely finalize design (mostly the font and the size) I desired.

Awesome

This is an awesome cite. I was so excited to find it. I'm sure I will be checking back for other merchandise. Thank you.

good job

Great site and design tool.

Great help with on line order, couldn't have done it without her

Very pleased with the process as well as the product. Will recommend this to others. Had a small bend on the side due to the mail delivery folding the package to fit the mailbox. You might consider a label or some form of identification stating fragile, do not bend. Thanks

I am a new client and very impressed by the customer service! Thus far, I am beyond thrilled with the quick and efficient response to my questions. If this is an example of their pride and care, I can't wait to receive my order.

I am so pleased with the soft blanket. I know my little granddaughter Alice will love it!

I am quite pleased with not only the plastic kid mugs but the acrylic mugs as well. A design for everyone. Love them

Truly love my customized coasters! The design and colors are a perfect match for the decor I'm striving to achieve. Will definitely order again.

It took me a bit to figure out how to find all of the theme choices and to navigate all of the choices in general. Once I figured it out, I had no problems.

The tissue box cover is exactly what I wanted, and at a reasonable price! I couldnt find one in yellow so I tried the do it yourself approach, and it turned out fantastic. The box is sturdy, well made and has rubber pads on the bottom. Also, I received the product in just a couple of days. I would recommend youcustomizeit as a great way to go!! PS...........I love the color, too.

I was amazed to find this website. Designing my own products with my own logo was easy! When I actually receive the product I hope to update.

I am very upset, because I tried to send this gift to my husband in Atlanta Georgia. My Billing address is here in new york and now it looks like my order will be coming to New York instead of Atlanta Georgia.

It was so easy to navigate the product I wanted. To be able to design it myself was even better.

I am very happy with the iron on transfers that I designed (with your help) and ordered. They arrived in a very timely manner...much sooner than promised. I have put them on the fabric I had purchased and they applied very easily and look great. I have not finished my project yet and hopefully the rest of it goes as well. Thank you. I will definitely recommend your company.

This is a second larger mat we are ordering love the 1st one we got just too small where we have it already found perfect place for it and looking for to the new one we are getting to put in its place. Very happy we product. Thank you.

I ordered the seat covers on 12/17/18 as a Christmas present from my husband. There was a issue with the mailing location, which was my fault. I received a phone call and this was corrected just before or right after Christmas. I was told at that time that due to the order having been put on hold until the issue was resolved that I could look to received the covers by about Jan. 10, 2019. I was totally ok with the new expected date. Then I had to e-mail on Jan26, 2019 asking about the item, followed by a phone call a few days later before I was ever able to get anymore information on the seat covers. I then sent a second email asking for either a tracking number or a refund due to not having received the information in a timely fashion. In response to the last email I sent, I was provided with a tracking number and delivery date. The seat covers were delivered on the delivery date I was give and I'm very happy with them. If not for the breakdown in communication I would have been totally happy with my purchasing experience.