Customer Experience Reviews

Loved the product selections, designs, and the design tool was amazing! I made the curtain from the design library but I could have used more options. I was able to make it work. You could work on description of the quality of each product better. I almost didn't order the towels because of it but glad I did!

this was a great way to make a nice bday present

Easy to order, received just as promised way quicker than expected.

Product did not come up on original search of monogrammed aprons, but somehow I still found it. Loved the design options-exactly what I needed. Design tool was easy to use. Liked the design library!! Wish the fabric was thicker!! I was a little disappointed, hope it withstands washings. Was more than I wanted to pay but overall very pleased. Thanks

Happened across this site while searching for a new checkbook cover. Easy to personalize and easy to select a dog-themed pattern. Delivered ahead of schedule and at product expectation. Recommend!

My experience with shopping on this site was very pleasant. I had never heard of this company before but now I'm glad I came upon it. I will keep them in mind for the future.

The design tool was challenging to use. I couldn't completely finalize design (mostly the font and the size) I desired.

Awesome

This is an awesome cite. I was so excited to find it. I'm sure I will be checking back for other merchandise. Thank you.

good job

Great site and design tool.

Great help with on line order, couldn't have done it without her

Very pleased with the process as well as the product. Will recommend this to others. Had a small bend on the side due to the mail delivery folding the package to fit the mailbox. You might consider a label or some form of identification stating fragile, do not bend. Thanks

I am a new client and very impressed by the customer service! Thus far, I am beyond thrilled with the quick and efficient response to my questions. If this is an example of their pride and care, I can't wait to receive my order.

I am so pleased with the soft blanket. I know my little granddaughter Alice will love it!

I am quite pleased with not only the plastic kid mugs but the acrylic mugs as well. A design for everyone. Love them

Truly love my customized coasters! The design and colors are a perfect match for the decor I'm striving to achieve. Will definitely order again.

It took me a bit to figure out how to find all of the theme choices and to navigate all of the choices in general. Once I figured it out, I had no problems.

The tissue box cover is exactly what I wanted, and at a reasonable price! I couldnt find one in yellow so I tried the do it yourself approach, and it turned out fantastic. The box is sturdy, well made and has rubber pads on the bottom. Also, I received the product in just a couple of days. I would recommend youcustomizeit as a great way to go!! PS...........I love the color, too.

I was amazed to find this website. Designing my own products with my own logo was easy! When I actually receive the product I hope to update.

I am very upset, because I tried to send this gift to my husband in Atlanta Georgia. My Billing address is here in new york and now it looks like my order will be coming to New York instead of Atlanta Georgia.

It was so easy to navigate the product I wanted. To be able to design it myself was even better.

I am very happy with the iron on transfers that I designed (with your help) and ordered. They arrived in a very timely manner...much sooner than promised. I have put them on the fabric I had purchased and they applied very easily and look great. I have not finished my project yet and hopefully the rest of it goes as well. Thank you. I will definitely recommend your company.

This is a second larger mat we are ordering love the 1st one we got just too small where we have it already found perfect place for it and looking for to the new one we are getting to put in its place. Very happy we product. Thank you.

I ordered the seat covers on 12/17/18 as a Christmas present from my husband. There was a issue with the mailing location, which was my fault. I received a phone call and this was corrected just before or right after Christmas. I was told at that time that due to the order having been put on hold until the issue was resolved that I could look to received the covers by about Jan. 10, 2019. I was totally ok with the new expected date. Then I had to e-mail on Jan26, 2019 asking about the item, followed by a phone call a few days later before I was ever able to get anymore information on the seat covers. I then sent a second email asking for either a tracking number or a refund due to not having received the information in a timely fashion. In response to the last email I sent, I was provided with a tracking number and delivery date. The seat covers were delivered on the delivery date I was give and I'm very happy with them. If not for the breakdown in communication I would have been totally happy with my purchasing experience.

Insane fun customizing my item! Spent over an hour choosing font, text, ribbons, backgrounds and more. Just what I've been looking for. Thanks

ALL GOOD

The design program was very easy and understandable to use. There where a wide variety of choices.

I love my items I purchased!

Very good product can't wait to use it for softball games and tournaments. Very soft blanket

Adorable little boho bandana!! Thanks for speedy shipment too! Very pleased!

Very pleased. Thank you!!

I loved being able to design this myself; however, the entire tissue box was only supposed to have two colors, which are RED and WHITE. No matter how many times I went back and redid the order everytime I would get to the final description, it would say the colors were RED, WHITE and LAVENDER. I DID NOT pick Lavender at any time and want the box to JUST have two colors - RED AND WHITE. THANK YOU

Looking at the final image, it appears that a lot of the letters and symbols chosen are sort of indistinct and running together. I hope that this is not the case in the final product. I will then increase my rating.

It was so easy to find what I was looking for. I found the perfect design. I had fun with the customization of making my plate.

Very satisfied with product

Easy website; quick shipping - very satisfied!

!

All my products are wonderful. The color is great and they look just how I designed them. I couldn't be happier with them. Just what I wanted.

Love my products!! Will definitely be ordering more stuff!!

I love ordering from you. It is fun designing stuff yourself and you make it quite easy to do so. I have ordered from you before so I was wondering if there was anyway you could print out my previous orders because I can't remember who all I have bought mouse pads for and do not want to duplicate. If it is possible to do this, please email me with the information. Many thanks.

Operators were awesome to help me design a baby blanket, so many options to choose from! You have a customer for life!

Looks good is a birthday gift for granddaughter So have not tried in car

I couldn't be more pleased. Both Ogie and Tracy were most helpful, fast, efficient, and went "above and beyond." in today's business environment, this experience was truly exceptional! Thanks so much and God bless you all!

This beautiful platter that was so easy and fun to personalize is a present for a special birthday. I cannot wait to present this gift. Very happy with the platter. I also was so surprises to receive it so fast. I ordered the platter on the 8th of January and received it on the 12th. I recommended this product and company. Thank you.

Very simple! Done in a few minuted!

Great products and turnaround time!

Everything good. Thank you

The flag arrived promptly and the customer service was superb. They replied personally to my inquiry re; how long it would take to receive product. Cant wait to hang it for the event. Already recommended this site to a friend

this is so great. i've been trying to find a flag for my parents and haven't been able to find one that suits them both. being able to do this is great. and you had perfect things to make one. great selection and easy to switch around to find the best combination

Looking forward to ordering more.

This is my third order and I love your service

Perfect! Got here fast also.

I absolutely LOVE your designs for neoprene oven mitts!!! I found the perfect gift for my daughter and also a group of gals with whom I teach Children's Baking Classes. I am so excited to present them with the gifts at the end of January!!! Your website was extremely easy to navigate - especially for a tech challenged person like me! LOL! Thank you for your awesome company!

Great experience

Prompt personalized service even during the holiday season. Will order again

Great customer service with the online chat. Tracie helped me create the design for my best friends 25th Anniversary cruise.

I ordered three items for my daughter and her Jeep Wrangler and she LOVES all three. We will definitely be doing business again! Thank you so much!!

Ogie, the custom service rep who helped me today, was fantastic! She spent an exhaustive amount of time with me as I designed one awesome apron for my daughter-in-law. She was so very patient with me and even followed up with a phone call to be sure my design was perfect in every way. What a wonderful experience I had with this company!

I've ordered a luggage handle wrap and LOVE that I can design it exactly how I pictured it in my mind! So happy i found this website