Customer Experience Reviews
At YouCustomizeIt.com we strive to provide a great buying experience, quality custom manufactured products, and excellent customer service.
But don't just take our word for it, check out our reviews below to see what our customers are saying about their shopping experience with us:
Recent Reviews (Write A Review)
I love them, except would like to have had the oil rub bronze to select
thank you for helping with the design
Reviewer: Chriss Brown | Verified CustomerDate: Jul 15, 2019Love the color, the font and the material. Speedy turnaround for a customized item.
Reviewer: Melanie Kerschbaum | Verified CustomerDate: Jul 14, 2019AMAZING!! WILL BE RETURNING SOON!!
Reviewer: Joshua Kent | Verified CustomerDate: Jul 11, 2019I had a fun time on your site! But the threads on my dog's bandana are already starting to come loose. I suppose that's to be expected because he scratches and plays. I can sew over areas, if need be. I'd be more upset if I paid more. I ordered a travel coffee cup for a friend once that turned out beautifully, but the design got a bit botched.. Like it got loose a bit and was sitting strangely. If I remember correctly. That was a year ago. Right after she received it. The aluminum water bottle looks very nice. Over all, good experiences for the money. I will be shopping your site more and recommend you to people.
Reviewer: Melissa Sutton | Verified CustomerDate: Jul 09, 2019I initially order my product and made a mistake. I called customer service to explain how my customization was incorrect and had to leave a voicemail. The customer service department corrected my issue, left me a voicemail indicating the changes that would be made and still mailed my product in a very timely fashion. I received my customized product exactly how I wanted it.
Thank you,
Very Satisfied Customer!!!
Reviewer: Donte Dantzler | Verified CustomerDate: Jul 08, 2019Awesome website I will be back
Reviewer: Barry Moore | Verified CustomerDate: Jul 01, 2019I loved the apron and will reorder it. The logo that was placed in the center of the design overlapped the scalloped circle, which I did not like so one of your staff members has fixed it for the re-order.
Reviewer: Tasha Powell | Verified CustomerDate: Jun 30, 2019I was very impressed with the quality and speed of shipping
Reviewer: Janet Vatavuk | Verified CustomerDate: Jun 24, 2019Knowing nothing of the decal printing business I ordered a transfer for a mirror that I really should have given more thought on the design.
The following day I was surprised to get a call from a very nice lady explaining they tried to cut the design to the specs I used online, but it was just too small. She emailed me a couple of suggestions to use and I chose one.
When I got it at the house it looked better than the one I designed myself.
This was for my significant other and she was delighted about it.
This unknown lady at YouCustomizeIt made me look good to her, which is a pretty rare thing.
Thanks for doing what you do, yall rock!
Reviewer: Randy Russelburg | Verified CustomerDate: Jun 24, 2019Great
Reviewer: Corriveau | Verified CustomerDate: Jun 24, 2019I was very happy with the service. Although it was kinda difficult to put the text where I wanted it, it was still kinda fun. It was a lot easier to do the picture, the but bad part is it cut off the circle for the neck at the top but they show you what the kept out. Anyway, I ordered it as a gag gift for my friend and when it came I was surprised at the quality it's better than a regular baby bib. The shipping costs a little bit but that wasn't a part of my worries. The website said it would ship to us on June 20th but came on June 16th. It lives up to the expectations set by themselves.
Reviewer: Theo Koury | Verified CustomerDate: Jun 17, 2019First of all, a real, live person answered my phone call! Thats impressive! Secondly, the gal who answered the phone was, in fact, the very person Id been exchanging emails with! Tracie was SO patient with me and answered my questions, even emailing me a link WHILE WE WERE CHATTING, so I could see a mock-up of my order. Third, my order came lightning fast (from TX to MI)! 3 days from order to receipt of the item! Ive told at least 3 people how happy I am with your company. I would recommend the product 100%.
Reviewer: Debra Monroe | Verified CustomerDate: Jun 17, 2019This cup arrived quickly and looked just like the picture
Reviewer: Dawn Linden | Verified CustomerDate: Jun 11, 2019The design process was so easy. The only thing was that it took a long time because I played with the almost endless options. It was so much fun and I ended up with a product I LOVE.
Reviewer: Candace Poole | Verified CustomerDate: Jun 11, 2019This was exactly what I wanted to get for my sister's 25th wedding anniversary to include with a bottle of wine. I never thought I would be able to design one!! I tell everyone about your site. Great prices and personnel service.
Reviewer: Georgianne Cichy | Verified CustomerDate: Jun 11, 2019Everything was perfect!
Reviewer: Jeannie Langdon | Verified CustomerDate: Jun 05, 2019I had a terrible experience with your design tools. I couldn't get my text to be spread out over the background. In comparison to other design company's like Vista Print, I find their design tools a little easier. Sorry.
Reviewer: Karen Krakowski | Verified CustomerDate: Jun 04, 2019We are sorry that you had trouble with our design tools. We are still working out a lot of kinks in the system and we hope to be making significant improvements to our tools soon to make them more user friendly
Your website is easy to navigate, I was able to design something quickly and I got my order in a very timely manner.
Reviewer: Cynthia Ivonne Caro Garcia | Verified CustomerDate: Jun 03, 2019Easy to order and prompt service. Nice quality product.
Reviewer: Earl Utz | Verified CustomerDate: Jun 03, 2019When I bought these items, I thought they would be regular cotton mitts and hot pads. I'm not sure if these will work out for me. I will try them out and see if they work out. I love the Van Gogh motif, so I though these would be really cool. The website was easy to navigate through.
Reviewer: Shirley Marcus | Verified CustomerDate: May 24, 2019I will order again for sure! Very easy to design your gift. The hardest part is choosing from all the cute options! Fast delivery and the product is even better than I expected!
Reviewer: Shelley Dunbar | Verified CustomerDate: May 20, 2019very easy to find exactly what I was looking for.
Reviewer: cindy stuempfle | Verified CustomerDate: May 12, 2019it was easy to pick out a item that i wanted to make this item it came out looking great thank you
Reviewer: william L gaylord | Verified CustomerDate: May 12, 2019Excellent service and excellent product.
Very impressed
Reviewer: Linda Michelle Quirmbach | Verified CustomerDate: May 07, 2019Exactly what I was looking for!
Reviewer: Rachel Spell | Verified CustomerDate: May 03, 2019Easy process love the iron on. Turned out so cool!
Reviewer: Kelli ruiz | Verified CustomerDate: Apr 30, 2019Second time designing/purchasing from here. Great experience both times. Quick shipping also! Will definitely continue to design and purchase from this company!
Reviewer: Angie | Verified CustomerDate: Apr 29, 2019Great quality merchandise and came faster than originally expected. Would definitely use this company again and recommend them to others!!
Reviewer: Suzanne Finelli | Verified CustomerDate: Apr 28, 2019The lanyard was perfect. Very easy to design and make changes and looked just like the image on the screen. Would absolutely recommend using YouCustomizeIt.
Reviewer: Teresa M Hill | Verified CustomerDate: Apr 25, 2019Love the idea. I ordered a hard back journal with me and my daughters picture on the front cover. The journal is to be given to her upon my death. Her face was cut off of the cover. I was disappointed.
Reviewer: Joy Sartin | Verified CustomerDate: Apr 24, 2019We are very sorry that the product did not meet your expectations. We have looked at your design and it showed in the online preview that your picture would be cut off. We will happily remake your product with a different photo if you would like
Website and design tool was great. The product i recieved was cheaply made and not worth 30 dollars
Reviewer: Anthony Walters | Verified CustomerDate: Apr 24, 2019Oh no! We hate to hear you were not happy with the way your product turned out. You are more than welcome to return it for a refund
I bought these for my 16 year old daughters birthday! She lived them. The material is strong and the colors are vibrant. It was a little expensive but I believe they'll last awhile.
Reviewer: Tara Kitts | Verified CustomerDate: Apr 17, 2019I received oven mitt then received matt I think about 2 weeks later way too long
Reviewer: Lisa McNally | Verified CustomerDate: Apr 16, 2019We are sorry that your order took so long, however all our products are custom printed and some of them take a little longer than others to make
I loved most of the products I got there cute just what I thought I was getting but 2 of them had poor placement of things and it was really upsetting.
Reviewer: Abigail fickera | Verified CustomerDate: Apr 15, 2019We are so sorry you were not happy with the way some of your products came out. Our customer care team will be contacting you to make this right.
Absolutely perfect and extremely easy to use
Reviewer: Chris MI BallingDate: Apr 10, 2019No issues whatsoever
Reviewer: Carolyn Lukralle | Verified CustomerDate: Apr 10, 2019Very pleased
Reviewer: M. Coleman | Verified CustomerDate: Apr 09, 2019Everything looks great. Great service
Reviewer: Martha | Verified CustomerDate: Apr 09, 20195 Star
Reviewer: Dennis R Lambert | Verified CustomerDate: Apr 09, 2019So many designs that was little hard to customize it but I not a computer expert. It was so fun to design it and so many designs that was hard to find choose one.
Reviewer: Gilda V Turell | Verified CustomerDate: Apr 08, 2019I am so happy to find a place online that will allow me to design a license plate frame for a great friend. I got what I wanted in my design, but the site was a little frustrating when you wanted to find graphics, add elements to your design and edit. I finally got the design and product I wanted, but it took me some time to get the design the way I wanted.
Thank you.
Reviewer: Billie OvnicekDate: Apr 06, 2019First time ever used ,pretty easy and the price is awesome ,you will be seeing more of me thank you for this wonderful easy to use experience, I will be telling my friends about it....
Reviewer: Carol VasquezDate: Apr 04, 2019I'll start off by saying the products I ordered looked so good! It was easy to find a product I want and look through the different patterns. The only thing I struggled with, and is the reason I knocked a star, was the designing part was hard to navigate. I spent awhile trying to figure it out and starting over on a design until I finally got the hang of it. Other than that I enjoyed the complete customization and will be back!
Reviewer: Abbey | Verified CustomerDate: Apr 02, 2019Not going to lie, I thought this had a chance of being a scam since it was a Facebook ad. But I am EXTREMELY pleased with the products I ordered as a gift. I ordered these and a matching steering wheel cover. They shipped quickly and nothing was damaged. I would totally recommend this site and plan on using it again in the future!
Reviewer: Abbey | Verified CustomerDate: Apr 02, 2019This website is awesome! I am so happy I found it.
Reviewer: Ada SwainDate: Mar 31, 2019I have loved everything I have gotten from you. The people I have bought for, as gifts, have loved the products as well. The customer service is superb. They are always very attentive to any question I have had in the past and extremely polite. You hire good people!!!
Reviewer: Mary Ross Bonds | Verified CustomerDate: Mar 31, 2019Awesome
Reviewer: Chrissy CooperDate: Mar 31, 2019Site was user friendly to figure out and navigate!!
Reviewer: Carolyn LukralleDate: Mar 30, 2019Not sure yet. Haven't received product yet. The design process was great. Hope my order comes soon. Will update feedback after order received.
Reviewer: Michael GaillardDate: Mar 29, 2019Easy to design
Reviewer: Karen Spitznogle | Verified CustomerDate: Mar 27, 2019It was easy to find the product I wanted.
It was somewhat easy to find design I needed.
It was mostly fun to customize:)
I was able to find personalization options (Some had too many options other not quite enough:)
It would be easier to make a design if I could see my design on all the layouts. Also simplier names for making words, frames and such, bigger or small or move them up and down or sideways.
Reviewer: I. L. | Verified CustomerDate: Mar 27, 2019This was fun. I'm a 77-year old and didn't expect it to be so easy.
Reviewer: Karen CarsonDate: Mar 24, 2019Most other places won't let you fully customize your wording. I'm glad you guys do. I'll be back for sure.
Reviewer: Rainey Manning | Verified CustomerDate: Mar 20, 2019We love these glasses!! They look amazing, and are of very high quality!
In addition, they came many days early; I wasn't expecting them until the end of March!
Reviewer: Kristi cason | Verified CustomerDate: Mar 20, 2019The design tools are very user-friendly. Tons of designs, patterns.
Reviewer: Karlene GliemDate: Mar 19, 2019






















