If you require assistance with our website, designing a product, or placing an order, you can contact us directly at 281-816-3285 (Monday to Friday 9am to 4pm Central Time)

Customer Experience Reviews

At YouCustomizeIt.com we strive to provide a great buying experience, quality custom manufactured products, and excellent customer service.

But don't just take our word for it, check out our reviews below to see what our customers are saying about their shopping experience with us:

Recent Reviews (Write A Review)

5 Stars
I has so much fun designing my own wrapping paper an it was very easy once I figured out how to use the tools. I will absolutely be ordering again!
Reviewer: Cherish Rivers | Verified CustomerDate: Dec 17, 2019
5 Stars
Expedited quickly, quality of the product order is fantastic ! Thank you ! Customer Service was professional and friendly !
Reviewer: Sharon Galvan | Verified CustomerDate: Dec 17, 2019
5 Stars
Fast Turnaround from order date to receiving item---laser etched travel mug looks great--web site is easy to design. Ordered another ---as I liked the first that much.
Reviewer: Wallace Green | Verified CustomerDate: Dec 16, 2019
5 Stars
All good!
Reviewer: Susan Callicott | Verified CustomerDate: Dec 16, 2019
5 Stars
The design selection and customization tool were very easy to use! Loved this process, will definitely be back again to purchase more customized products!
Reviewer: Nancy Thompson | Verified CustomerDate: Dec 16, 2019
5 Stars
design was easy to do - lots of options
Reviewer: Carol Waddle | Verified CustomerDate: Dec 16, 2019
5 Stars
The design tool was intuitive and very easy to use. I enjoyed designing the item and it came out as shown.
Reviewer: Katherine Barry | Verified CustomerDate: Dec 16, 2019
4 Stars
Products easy to use and what we got was exactly as expected.
Reviewer: Karen Glaser | Verified CustomerDate: Dec 16, 2019
5 Stars
Easy and fun to design the product
Reviewer: Alice Horn | Verified CustomerDate: Dec 15, 2019
Generated Product Preview for Stephanie Bruno Review
5 Stars
Love my sea turtle tree skirt. Absolutely beautiful!
Reviewer: Stephanie Bruno | Verified CustomerDate: Dec 12, 2019
5 Stars
Exactly what I wanted!
Reviewer: Rebecca S Dally-Peek | Verified CustomerDate: Dec 12, 2019
Generated Product Preview for Debra J Lubrano Review
5 Stars
I could not figure out how to order a product without the personalization so I called customer service and they were very helpful and walked me through the process on my computer. I was able to get the exact product I wanted and I love it!
Reviewer: Debra J Lubrano | Verified CustomerDate: Dec 11, 2019
Generated Product Preview for Linda Bennett Review
5 Stars
I called in the order. The lady to whom I spoke was very courteous and helpful. The products I ordered are exactly as pictured. I am very pleased with these unique and creative products.
Reviewer: Linda Bennett | Verified CustomerDate: Dec 11, 2019
Generated Product Preview for Bethany Hege ReviewGenerated Product Preview for Bethany Hege ReviewGenerated Product Preview for Bethany Hege ReviewGenerated Product Preview for Bethany Hege Review
5 Stars
It was easy to use
Reviewer: Bethany Hege | Verified CustomerDate: Dec 11, 2019
5 Stars
I'm not particularly computer savvy, but I did manage to complete all items required to make a successful cutting board, oven mitts, hand towels. It was relatively simple.
Reviewer: Marian Brown | Verified CustomerDate: Dec 11, 2019
5 Stars
I am very satisfied with the customized binder. It is beautiful and I received it very quickly.
Reviewer: Kenna Swaner | Verified CustomerDate: Dec 10, 2019
5 Stars
Excellent website to customize!
Reviewer: Karin Langereis | Verified CustomerDate: Dec 10, 2019
5 Stars
Ordered blank Zebra print/permanent adhesive. Shipping was very quick. Thanks.
Reviewer: D Day | Verified CustomerDate: Dec 10, 2019
5 Stars
Great customer service and quick delivery
Reviewer: Marla white | Verified CustomerDate: Dec 10, 2019
5 Stars
The site is great! Love all the choices for the design. Unless I missed it, I would like an option to change the handle side. Thank you for being reasonable priced!
We don't have a direct option to choose the handle side but we are working on it. Our system is very capable of changing the handle side or many other things, for any questions like this, please contact customer care and we would be happy to help to customize your order!
Reviewer: Amy Corliss | Verified CustomerDate: Dec 09, 2019
Generated Product Preview for Wendy Laser Review
5 Stars
Easy to navigate and use.
Reviewer: Wendy Laser | Verified CustomerDate: Dec 09, 2019
5 Stars
Yes, I love that I was able to get the Van Gogh painting on the apron.
Reviewer: Edwina Gower | Verified CustomerDate: Dec 08, 2019
Generated Product Preview for Emerson Rice Review
5 Stars
The design was cute and the ability to customize the fonts was nice. The overall design and feel of the product was exactly what I was looking for.
Reviewer: Emerson Rice | Verified CustomerDate: Dec 08, 2019
5 Stars
Absolutely love the items I ordered thank you
Reviewer: Lorraine Ochoa | Verified CustomerDate: Dec 08, 2019
5 Stars
Surprisingly fast shipping, great look, as ordered.
Reviewer: Zamanbi Irugov | Verified CustomerDate: Nov 30, 2019
5 Stars
Website was very user friendly. I love the Ornament!! Came out great.
Reviewer: Frances Horton | Verified CustomerDate: Nov 30, 2019
5 Stars
You did great! Thank you...
Reviewer: Patty Jerothe | Verified CustomerDate: Nov 29, 2019
5 Stars
The order process was easy! Even with me wanting to upload my own image!!
Reviewer: Shaka Smith | Verified CustomerDate: Nov 27, 2019
Generated Product Preview for Lou Anne Priddy ReviewGenerated Product Preview for Lou Anne Priddy Review
5 Stars
THRILLED BEYOND BELIEF. The product was even better than expected. When I hit a snag with my design, Ogie McDonald was fantastic in coming up with a design for me and helping me until I was totally satisfied.
Reviewer: Lou Anne Priddy | Verified CustomerDate: Nov 26, 2019
5 Stars
Nice cup
Reviewer: bonnie fish | Verified CustomerDate: Nov 26, 2019
Generated Product Preview for Sandy Review
5 Stars
I had originally placed an order on Nov. 7th for my design on some oven mitts for an annual family cookie baking event. The next morning I received a call from Ogie at You Customize It, calling the let me know that the recipe in my design probably wouldn't be legible on the oven mitts, and she suggested that I try to darken the print in the recipe. She also suggested a pot holder rather than the mitts because the shape might work better for my design. She sent me a link to my design so I could modify it, and told me to get back to her when I finished editing. I worked on the design over the weekend, and then I found the glass plates and decided to do those instead. I contacted Ogie on Monday (11/11) and asked her to cancel my oven mitt order and told her I'd like to order the plates instead. I received the plates only 4 days later. There was a problem with the way some of the plates turned out, so I contacted Ogie, and she had the plates reprinted for me. I already received the new plates today, and they turned out absolutely beautiful! Thanks to Ogie and her excellent customer service, I ended up with a much nicer gift for my family cookie bakers, and I received them in plenty of time, even with a complete change in my order and a replacement order. I will definitely shop You Customize It again! Thank you SO MUCH Ogie, I love my plates!
Reviewer: Sandy | Verified CustomerDate: Nov 25, 2019
5 Stars
I loved all the choices. Had a hard time picking the type of initials I wanted!
Reviewer: Karen Alford | Verified CustomerDate: Nov 25, 2019
5 Stars
Design was great. I will be changing out the connector you provided with the tag. I'm afraid it will fall off.
Reviewer: Valerie Saulino | Verified CustomerDate: Nov 20, 2019
Generated Product Preview for Virginia McDermott ReviewGenerated Product Preview for Virginia McDermott Review
5 Stars
Great website to personalize special gifts!
Reviewer: Virginia McDermott | Verified CustomerDate: Nov 20, 2019
5 Stars
Liked the product wanted the trashcan to be two sided could not figure out the website well enough to get it done.
Reviewer: susanne dillon | Verified CustomerDate: Nov 19, 2019
5 Stars
Arrived super fast. Great quality. Will order again.
Reviewer: Lisa Chavis | Verified CustomerDate: Nov 19, 2019
4 Stars
Easily a 5 star experience except that the printing on the item was smeared somewhere in the process. However when I called to discuss the issue with the customer service rep, it was quickly taken care of and she even suggested a welcome change to the printing. Customer service was excellent and the corkscrew arrived today and is an perfect gift and priced just right. Thank you for standing by your product and hiring such efficient employees! I'm pleased to do business with your company.
Reviewer: Denise Brown-Kahney | Verified CustomerDate: Nov 18, 2019
Generated Product Preview for Lee ReviewGenerated Product Preview for Lee Review
5 Stars
Great product and very easy to personalize!
Reviewer: LeeDate: Nov 14, 2019
Generated Product Preview for W.S. GARNETT SR ReviewGenerated Product Preview for W.S. GARNETT SR Review
5 Stars
WEBSITE USER FRIENDLY
Reviewer: W.S. GARNETT SR | Verified CustomerDate: Nov 12, 2019
5 Stars
The design process was really simple online! I even used my mobile device and had no issues! :)
Reviewer: S N | Verified CustomerDate: Nov 11, 2019
Image Uploaded for Karen S. Cook Brogan ReviewImage Uploaded for Karen S. Cook Brogan ReviewImage Uploaded for Karen S. Cook Brogan Review
5 Stars
It was easy and fun to play with the colors,size and patterns!I look forward to shopping again!! Would be nice to get more coupon codes for future orders!!Thank you!! I'm glad I found your web site!!
Reviewer: Karen S. Cook Brogan | Verified CustomerDate: Nov 10, 2019
5 Stars
Very satisfied
Reviewer: Yolanda Mitchell | Verified CustomerDate: Nov 06, 2019
Generated Product Preview for Susan Kimble ReviewGenerated Product Preview for Susan Kimble ReviewGenerated Product Preview for Susan Kimble ReviewGenerated Product Preview for Susan Kimble ReviewGenerated Product Preview for Susan Kimble Review
5 Stars
Love these products done as ordered. Please let me know if you add laundry baskets
Reviewer: Susan Kimble | Verified CustomerDate: Nov 05, 2019
Generated Product Preview for Cheryl Bennett Review
5 Stars
Knew what I wanted, customer chat cheerfully stayed on line with with me for a good 25 minutes to get this personalized Christmas ornament JUST RIGHT. Arrived within days; good people!
Reviewer: Cheryl Bennett | Verified CustomerDate: Nov 05, 2019
5 Stars
Nailed it !!!!!
Reviewer: Barbara Toplyn | Verified CustomerDate: Nov 03, 2019
Generated Product Preview for Leslie O'Brien Review
5 Stars
We loved our final product! I needed a quick turnaround and the team called me to confirm the order would arrive on time and it did!
Reviewer: Leslie O'Brien | Verified CustomerDate: Oct 30, 2019
Generated Product Preview for Lynn Ellsworth Review
5 Stars
Absolutely beautiful - everything I'd hoped. This set arrived on time and safely. It was very well packaged. It's the second time I've ordered from "You Customize It", so I knew I'd be happy. The products are sturdy and very well made, and the choices are many and varied, so it's easy to create something unique. I can't wait to send this off to my little grandson for Christmas. I'm sure he and his parents will be as pleased as I am. His sister was the recipient of my first purchase a couple of years ago - Ladybugs! Many thanks all who had a hand in putting my order together.
Reviewer: Lynn Ellsworth | Verified CustomerDate: Oct 30, 2019
5 Stars
The website was easy to maneuver and I found everything that I was looking for.
Reviewer: Finn | Verified CustomerDate: Oct 29, 2019
5 Stars
My 5 year old granddaughter selected this design from the many you have on your website - and she said it was a difficult choice because she liked so many of them. The cup arrived very quickly and is tucked away - to be given to her for St. Nick's or Christmas. The pattern on the mug is very well done & her name looks very nice in the font that I chose.
Reviewer: Susan R Jaeckel | Verified CustomerDate: Oct 29, 2019
5 Stars
Great designs
Reviewer: Leif duBois | Verified CustomerDate: Oct 27, 2019
5 Stars
First, I am a senior (75) I had a slight problem this time ordering. But I attributed attempting it to using my iPhone. So I used my computer, it was better to maneuver plus I went to a different web site. I I lucked up on the leopard design. I was looking for African or ethic design and found the selection limited. The animal print classic and could be included in that selection as well. I love the personalized initial it gave it a classy flair, using my first name was sooo me.🥰 The super fast delivery was great, because I have no patience. So please & excited. Excited I found CUSTOMIZEIT! LOVE MY LABELS. 👏🏾❤️👍🏽
Reviewer: Janet Harvey | Verified CustomerDate: Oct 23, 2019
4 Stars
Nice product. Unique. Priced reasonably. Quick delivery.
Reviewer: David Higbee | Verified CustomerDate: Oct 22, 2019
Generated Product Preview for Sherry Pappas ReviewGenerated Product Preview for Sherry Pappas ReviewGenerated Product Preview for Sherry Pappas ReviewGenerated Product Preview for Sherry Pappas Review
5 Stars
Love the look the size and the colors These will make awesome Christmas gifts
Reviewer: Sherry Pappas | Verified CustomerDate: Oct 20, 2019
Image Uploaded for Irina ReviewImage Uploaded for Irina Review
2 Stars
They came out beautiful. Easy to apply. My only complaint is that the "s" where the fish tail is close to, it looks like there is an error in the printing process because every single one of the 6 that I ordered, had colors from the fish bleed into the s. This was noticed right when I opened the package so it is not from the Ironing process. It is annoying and makes the piece look poorly done, which is unfortunate because I spent a lot of money on them and did not expect them to be poorly printed.
I am very sorry about the production issue with you order. We work diligently to ensure everything we make here at YouCustomizeIt is of the upmost quality but sometimes mistakes slip through, so that is why we have our Love it, or Return it policy. Please contact customer service and we will be happy to replace your item or refund your order.
Reviewer: IrinaDate: Oct 17, 2019
5 Stars
Our flag looks great! I chatted with someone to help me with the borders on my flag and they were very helpful! This helpful employee was the reason I got the flag from your company!
Reviewer: John Beahm | Verified CustomerDate: Oct 14, 2019
4 Stars
I like the design but I missed how big the trash can was. It was smaller that I thought it would be.
Reviewer: Chad Nutter | Verified CustomerDate: Oct 14, 2019
Generated Product Preview for R. Mahoney ReviewGenerated Product Preview for R. Mahoney Review
5 Stars
Looked great and delivered quickly.
Reviewer: R. Mahoney | Verified CustomerDate: Oct 14, 2019
Generated Product Preview for Beatrice Frazil ReviewGenerated Product Preview for Beatrice Frazil ReviewGenerated Product Preview for Beatrice Frazil ReviewGenerated Product Preview for Beatrice Frazil Review
5 Stars
I' definitely be ordering from you again. Great product, lots to choose from and quick delivery. THANK YOU!
Reviewer: Beatrice Frazil | Verified CustomerDate: Oct 13, 2019
Generated Product Preview for Jay Ducharme Review
4 Stars
The overall website was okay. The Design Library was a bit confusing to use. I just wanted to upload my own image, and that option was tricky to use. I finally figured out how to create an even narrow boarder around my image. Once that was accomplished, the rest of the process was easy.
Reviewer: Jay Ducharme | Verified CustomerDate: Oct 13, 2019
Generated Product Preview for Cheryl Geimer ReviewGenerated Product Preview for Cheryl Geimer Review
5 Stars
Just be careful to send the correct instructions
Reviewer: Cheryl Geimer | Verified CustomerDate: Oct 12, 2019
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