If you require assistance with our website, designing a product, or placing an order, you can contact us directly at 281-816-3285 (Monday to Friday 9am to 4pm Central Time)

Customer Experience Reviews

At YouCustomizeIt.com we strive to provide a great buying experience, quality custom manufactured products, and excellent customer service.

But don't just take our word for it, check out our reviews below to see what our customers are saying about their shopping experience with us:

Recent Reviews (Write A Review)

Generated Product Preview for Linda Mohr-Trabachino ReviewGenerated Product Preview for Linda Mohr-Trabachino Review
5 Stars
Everything you could want .shipped fast
Reviewer: Linda Mohr-Trabachino | Verified CustomerDate: Jan 02, 2020
Image Uploaded for Elisabeth Forni ReviewGenerated Product Preview for Elisabeth Forni Review
5 Stars
The decal was much better than expected. The online help with my design made it perfect!
Reviewer: Elisabeth Forni | Verified CustomerDate: Jan 02, 2020
5 Stars
site was easy to navigate, ordering process easy. There were many designs.
Reviewer: Foley Lisa | Verified CustomerDate: Jan 01, 2020
5 Stars
Love it!!!!!
Reviewer: Mary Bily | Verified CustomerDate: Jan 01, 2020
Generated Product Preview for Jessica leverett ReviewGenerated Product Preview for Jessica leverett Review
5 Stars
Both items were delivered super fast and they looked amazing I loved them they looked wayyy better than I expected. And prices are great too! I will be shopping on your page a lot!!
Reviewer: Jessica leverett | Verified CustomerDate: Dec 29, 2019
3 Stars
Found it a bit confusing.
I am so sorry that you found our site confusing. We work everyday to improve the customer experience on our site. If you ever find yourself confused about anything on our site, please contact customer care and we will be happy to do whatever we can to help!
Reviewer: KAREN SCOBBIE | Verified CustomerDate: Dec 29, 2019
Generated Product Preview for Lisa Demyanovich ReviewGenerated Product Preview for Lisa Demyanovich Review
4 Stars
The library and choice of options was great! I got the items a bit late though and the boxes were quite beat up. The products themselves turned out nice.
Reviewer: Lisa Demyanovich | Verified CustomerDate: Dec 28, 2019
Generated Product Preview for Julie Meacham Review
5 Stars
Really fun picking out.
Reviewer: Julie Meacham | Verified CustomerDate: Dec 28, 2019
Generated Product Preview for Brenda Packman Review
5 Stars
We always receive a quality product AND a wonderful surprise to receive earlier than expected!
Reviewer: Brenda Packman | Verified CustomerDate: Dec 26, 2019
5 Stars
The website was very easy to use to design everything and it all came out excellent!!!!! Highly Recommend!!!! Would do business with again!!!!!
Reviewer: Zella Luallen | Verified CustomerDate: Dec 26, 2019
Generated Product Preview for Zella Luallen Review
5 Stars
The custom seat covers are very nice. I love them!!! Would definitely recommend and do business with again.
Reviewer: Zella Luallen | Verified CustomerDate: Dec 26, 2019
4 Stars
I enjoyed customizing this for the recipient. Navigation was easy and I was able to find the design pattern I had in mind. However I was not able to locate the product I was looking for. I wanted a single sided 16 oz tumbler ... no straw .. no lid ... no handle... just an ordinary single sided glass made of melamine. The special needs lady that I was shopping for cannot have a product made of glass for safety reasons. I hope you will be adding a melamine single sided 16 oz tumbler to your product selection in the near future. That being said, I am pleased with the quality of the product as well as the craftsmanship involved to apply the design. How nice to gift someone with a item made especially for them.
We are sorry that you could not find the product you were looking for, but our Travel Mugs might be the size you are looking for
Reviewer: Carolyn A Lewis | Verified CustomerDate: Dec 26, 2019
5 Stars
Exceeded my expectations!!!!..absolutely love my puchase..it was a gift and was perfect!!!! Many thanks..delivery date was for after Christmas, but i got it the day before...i will be a returning customer for sure!!! ...love this company and many thanks to everyone!!!
Reviewer: Sherry martin | Verified CustomerDate: Dec 26, 2019
Generated Product Preview for Karen A. Carpentier ReviewGenerated Product Preview for Karen A. Carpentier ReviewGenerated Product Preview for Karen A. Carpentier Review
5 Stars
Love these & the colors are exactly as they look online!!!
Reviewer: Karen A. Carpentier | Verified CustomerDate: Dec 25, 2019
5 Stars
I purchased 4 binders using their templates which I customized. They only promised delivery after Christmas but in fact delivered before Christmas A representative made a personal phone call to clarify one of the selections. I appreciated the call and have to say that the service is outstanding.
Reviewer: Mary Watkins | Verified CustomerDate: Dec 25, 2019
5 Stars
I love this and I'll be using this company again! It was very fun and easy to do!
Reviewer: Nina Kling | Verified CustomerDate: Dec 24, 2019
2 Stars
website nice...but products misleading...I suggest you make nicer and more what client expects..charge more accordingly
Reviewer: charles henline | Verified CustomerDate: Dec 24, 2019
5 Stars
It's exactly what I ordered and I received it quickly. Thank you!
Reviewer: Jannette Hinkle | Verified CustomerDate: Dec 24, 2019
5 Stars
Very easy to use and great email communication!
Reviewer: Shay Temm | Verified CustomerDate: Dec 23, 2019
4 Stars
They turned out so cute
Reviewer: Ann Schnulle | Verified CustomerDate: Dec 23, 2019
Generated Product Preview for Mrs. Johnstone Review
5 Stars
This is perfect - well done, the quality I expected, good price and speedy delivery! It's super cute.
Reviewer: Mrs. Johnstone | Verified CustomerDate: Dec 23, 2019
4 Stars
The customization software was a bit difficult for me to figure out even though I use graphic design software for my work as well. I hesitate to say make it simpler because the more you take away from it, the more you take away from the customers ability to make the product exactly like they want it. I do not recall if there was a place to get a hold of someone to chat with while working with the software but I'm a bit stubborn and probably wouldn't have used it anyways lol. If there is not, I would say add it if that is possible. If there is, I would say it perfect like it is because they can seek the help they need if they so desire. I loved that I could modify so much of the design. That was what attracted me to the sight and got me hooked once I saw the product selection you had. The work, when I opened the package and saw the results, were amazing as well. Like I said in the product reviews, Great Work and I will more than likely be back at a later time for more stuff. Thanks to all that had a part in making these products so wonderful. Merry Christmas and I Happt Year year to your whole organization.
Reviewer: David A Lewis | Verified CustomerDate: Dec 23, 2019
5 Stars
Site was very easy to place order
Reviewer: Connie LeBlanc | Verified CustomerDate: Dec 23, 2019
Generated Product Preview for Barbara Beams Review
5 Stars
I couldn't figure out how to add my own design, b ut a customer service rep. walked me through the entire process. I received my flag within few days, and it's way better than I ever expected. The quality is fabulous too.
Reviewer: Barbara Beams | Verified CustomerDate: Dec 23, 2019
5 Stars
As promised and great service
Reviewer: Glen Roseland | Verified CustomerDate: Dec 22, 2019
1 Stars
I paid extra for shipping and it didnt come until a week later. Was supposed to get a refund but looks like that will never happen.
We process refunds as quickly as possible in our system, however it can take up to 10 business days for a refund to fully process back into your account
Reviewer: Emily Lewis | Verified CustomerDate: Dec 22, 2019
Generated Product Preview for Marlin Carpenter Review
5 Stars
Exactly what we wanted! Made a perfect gift! Worth every penny and more! Thank you for the quick job and delivery.
Reviewer: Marlin Carpenter | Verified CustomerDate: Dec 20, 2019
5 Stars
It was easy to use the website and make my selection. I will order from y'all again.
Reviewer: Cheri ONeil | Verified CustomerDate: Dec 20, 2019
Image Uploaded for Brenda ReviewImage Uploaded for Brenda Review
4 Stars
Everything was great. The coasters were perfect. Would not recommend the plastic cup. It looked like an art project from a DIY kit for a kid. In fact I can unscrew the bottom and change out the poorly done paper insert myself.
This is a known issue with that particular product. We are looking to find an acceptable replacement for this product. Until a similar replacement product is found, we recommend our Travel Mugs
Reviewer: Brenda | Verified CustomerDate: Dec 19, 2019
Image Uploaded for Ruth Timm Review
4 Stars
I am very happy with entire experience of designing my own pouches, so thank you. The only thing was that the text size was too small to read on one pouch which I didn't realize until I got it. So next time I know to make the text a larger size. On the design page it looked legible to me. If you were willing to let me redo and fix that for half the price that would be awesome.
Reviewer: Ruth Timm | Verified CustomerDate: Dec 19, 2019
Generated Product Preview for Yvonne Review
5 Stars
The custom design program was easy to use. As with many online purchases, I was worried that I wouldn't be pleased when it arrived and have to come up with a last minute gift. However, the custom flag came out perfectly. I am so excited to give this "grandparents" gift. I love that I can reuse this image on future purchases. Great price, great product, shipped quickly. Can't say enough.
Reviewer: Yvonne | Verified CustomerDate: Dec 19, 2019
5 Stars
Perfect product. I highly recommend this product for any occasion
Reviewer: Kyle Walck | Verified CustomerDate: Dec 19, 2019
5 Stars
Great customer service and fast delivery
Reviewer: Peggy Griffin | Verified CustomerDate: Dec 18, 2019
5 Stars
I had fun choosing a design. It was a little tricky at first changing the top and bottom images and middle line color, but after a few minutes I got the hang of it.
Reviewer: Rane H | Verified CustomerDate: Dec 18, 2019
5 Stars
The garden flag and matching pillow look great. Shipped quickly, too.
Reviewer: Terri Goode | Verified CustomerDate: Dec 17, 2019
5 Stars
I has so much fun designing my own wrapping paper an it was very easy once I figured out how to use the tools. I will absolutely be ordering again!
Reviewer: Cherish Rivers | Verified CustomerDate: Dec 17, 2019
5 Stars
Expedited quickly, quality of the product order is fantastic ! Thank you ! Customer Service was professional and friendly !
Reviewer: Sharon Galvan | Verified CustomerDate: Dec 17, 2019
5 Stars
Fast Turnaround from order date to receiving item---laser etched travel mug looks great--web site is easy to design. Ordered another ---as I liked the first that much.
Reviewer: Wallace Green | Verified CustomerDate: Dec 16, 2019
5 Stars
All good!
Reviewer: Susan Callicott | Verified CustomerDate: Dec 16, 2019
5 Stars
The design selection and customization tool were very easy to use! Loved this process, will definitely be back again to purchase more customized products!
Reviewer: Nancy Thompson | Verified CustomerDate: Dec 16, 2019
5 Stars
design was easy to do - lots of options
Reviewer: Carol Waddle | Verified CustomerDate: Dec 16, 2019
5 Stars
The design tool was intuitive and very easy to use. I enjoyed designing the item and it came out as shown.
Reviewer: Katherine Barry | Verified CustomerDate: Dec 16, 2019
4 Stars
Products easy to use and what we got was exactly as expected.
Reviewer: Karen Glaser | Verified CustomerDate: Dec 16, 2019
5 Stars
Easy and fun to design the product
Reviewer: Alice Horn | Verified CustomerDate: Dec 15, 2019
Generated Product Preview for Stephanie Bruno Review
5 Stars
Love my sea turtle tree skirt. Absolutely beautiful!
Reviewer: Stephanie Bruno | Verified CustomerDate: Dec 12, 2019
5 Stars
Exactly what I wanted!
Reviewer: Rebecca S Dally-Peek | Verified CustomerDate: Dec 12, 2019
Generated Product Preview for Debra J Lubrano Review
5 Stars
I could not figure out how to order a product without the personalization so I called customer service and they were very helpful and walked me through the process on my computer. I was able to get the exact product I wanted and I love it!
Reviewer: Debra J Lubrano | Verified CustomerDate: Dec 11, 2019
Generated Product Preview for Linda Bennett Review
5 Stars
I called in the order. The lady to whom I spoke was very courteous and helpful. The products I ordered are exactly as pictured. I am very pleased with these unique and creative products.
Reviewer: Linda Bennett | Verified CustomerDate: Dec 11, 2019
Generated Product Preview for Bethany Hege ReviewGenerated Product Preview for Bethany Hege ReviewGenerated Product Preview for Bethany Hege ReviewGenerated Product Preview for Bethany Hege Review
5 Stars
It was easy to use
Reviewer: Bethany Hege | Verified CustomerDate: Dec 11, 2019
5 Stars
I'm not particularly computer savvy, but I did manage to complete all items required to make a successful cutting board, oven mitts, hand towels. It was relatively simple.
Reviewer: Marian Brown | Verified CustomerDate: Dec 11, 2019
5 Stars
I am very satisfied with the customized binder. It is beautiful and I received it very quickly.
Reviewer: Kenna Swaner | Verified CustomerDate: Dec 10, 2019
5 Stars
Excellent website to customize!
Reviewer: Karin Langereis | Verified CustomerDate: Dec 10, 2019
5 Stars
Ordered blank Zebra print/permanent adhesive. Shipping was very quick. Thanks.
Reviewer: D Day | Verified CustomerDate: Dec 10, 2019
5 Stars
Great customer service and quick delivery
Reviewer: Marla white | Verified CustomerDate: Dec 10, 2019
5 Stars
The site is great! Love all the choices for the design. Unless I missed it, I would like an option to change the handle side. Thank you for being reasonable priced!
We don't have a direct option to choose the handle side but we are working on it. Our system is very capable of changing the handle side or many other things, for any questions like this, please contact customer care and we would be happy to help to customize your order!
Reviewer: Amy Corliss | Verified CustomerDate: Dec 09, 2019
Generated Product Preview for Wendy Laser Review
5 Stars
Easy to navigate and use.
Reviewer: Wendy Laser | Verified CustomerDate: Dec 09, 2019
5 Stars
Yes, I love that I was able to get the Van Gogh painting on the apron.
Reviewer: Edwina Gower | Verified CustomerDate: Dec 08, 2019
Generated Product Preview for Emerson Rice Review
5 Stars
The design was cute and the ability to customize the fonts was nice. The overall design and feel of the product was exactly what I was looking for.
Reviewer: Emerson Rice | Verified CustomerDate: Dec 08, 2019
5 Stars
Absolutely love the items I ordered thank you
Reviewer: Lorraine Ochoa | Verified CustomerDate: Dec 08, 2019
5 Stars
Surprisingly fast shipping, great look, as ordered.
Reviewer: Zamanbi Irugov | Verified CustomerDate: Nov 30, 2019
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