Customer Experience Reviews
At YouCustomizeIt.com we strive to provide a great buying experience, quality custom manufactured products, and excellent customer service.
But don't just take our word for it, check out our reviews below to see what our customers are saying about their shopping experience with us:
Recent Reviews (Write A Review)
Easy and fun to use design tool. So many options I love the suggestions for other items with the same colors/personalizations.
Reviewer: nancy craven | Verified CustomerDate: Mar 15, 2020Love it
Reviewer: Ashley Chancy | Verified CustomerDate: Mar 15, 2020I loved the product! it doesn't just look great but it feels great...thank you
Reviewer: Liliana Cotton-Schmidt | Verified CustomerDate: Mar 11, 2020I called when I was at the shop to get it transferred and no one returned my call. It did not transfer on well.
Reviewer: Lesa Alexander | Verified CustomerDate: Mar 10, 2020Our customer service will be reaching out to you to get more information so that we can resolve your issue.
Not happy birthday with the product. I both a customized iron on letters for my wedding party robes. The font and glitter looked great. But the product came with zero instructions. Just a very basic paper. Well after YouTubing how to iron the letters, the letters and plastic melted on the robe. The end result was terrible. Again the print was what I ordered but with no instructions, the end result was ruin.
Reviewer: DulceDate: Mar 09, 2020We are incredibly sorry to hear about your issues with our iron on product. We try to provide detailed instructions for our DIY products but realize
that there is always room for improvement. Our customer care team are well versed in how to work with all of our DIY products. If you ever have any issues with any of our products in the future, I would recommend to reach out to customer care, and they will be more than happy to walk you through the best way to use our products. I will also have customer care reach out to you to do whatever we can to help you remedy this issue.
The bandana is adorable. Both sides are so cute! I am excited to see what my friend thinks when she gets this for her new puppy.
Reviewer: Kathy Dutell | Verified CustomerDate: Mar 08, 2020Great on-line purchase experience
Reviewer: Louis Taylor | Verified CustomerDate: Mar 08, 2020love the dezign..wish I had purchased a more functional lunch bag
Reviewer: Barbara E Wentworth | Verified CustomerDate: Mar 08, 2020In this day and age when customer service is lacking in so many companies it is a delight to work with a company that follows through from start to finish with their professionalism! So many companies push you to the side when you place and order and something did not go right. Not this group! Traci walked me through from start to finish even when it was my mistake! If I could give this company 10 stars I would. If you are not sure about using YouCustomizeit I would highly recommend you give them your business.
Reviewer: Sharon AldrichDate: Mar 05, 2020Not happy at all. I think the first time I go through the car wash itll tear up. Although it is cute it is very flimsy. I wish I would have known I was getting this and not a heavy duty duty metal frame like I am used to.
Reviewer: Mary martyn | Verified CustomerDate: Mar 04, 2020We are very to hear that you are unhappy with your license plate frame. We work hard to ensure that the products that we provide the test of time and will meet the expectations of our customers. However, it is impossible to do this for everyone so that is why we have our love it or return it policy. I will have customer service reach out to you to do whatever we can to help.
Dear Team -
Thank you for the awesome product. You went above and beyond by sending me extra copies of my logo. I am so grateful and will definitely do business with you again. Much appreciated!
Reviewer: Emily M | Verified CustomerDate: Mar 03, 2020We are so glad that you are happy with your product! We accidentally printed extra and we didn't want them to go to waste, so we decided to go ahead and send them with your order.
Wow! Perfectly done! Amazing quality!
Reviewer: Janet Callister | Verified CustomerDate: Mar 03, 2020
A good experience designing the lampshade.
Reviewer: Leo Sutter | Verified CustomerDate: Mar 03, 2020
Great customer service. This company cares about their customers.
Reviewer: AC | Verified CustomerDate: Mar 02, 2020
I will definitely be ordering from here again love the quality an how fast it got here
Reviewer: Ashley Sexton | Verified CustomerDate: Mar 02, 2020
Product selection navigations was fine - no issues. Did not use the design tools or library.
Reviewer: John Drollinger | Verified CustomerDate: Mar 01, 2020
I was extremely satisfied with finding your website and personalized products. Found ordering to be a bit on the tricky side - maybe enhance your ordering screens - but once I overcame that challenge, check out was a breeze. Very pleased with the delivery of items as well as timeliness.
Reviewer: Helena Fluharty | Verified CustomerDate: Feb 29, 2020
While you had a great selection of plates I truly wanted "My Canoe". the upload process was very simple and the options were great!
Reviewer: Dale Martin | Verified CustomerDate: Feb 25, 2020I was pleasantly surprised, the photo on line doesn't do it justice! Thank you
Reviewer: Tedriane Bencze | Verified CustomerDate: Feb 25, 2020
I love my St Patrick's Day mug beautiful and fun great shipping time
Reviewer: Maureen lanza | Verified CustomerDate: Feb 25, 2020
I enjoyed looking at all the designs, Couldn't get my stuff quick enough!!
Reviewer: Lisa Vermillion | Verified CustomerDate: Feb 24, 2020Everything was great...start to finish
Reviewer: Barbara Riehle | Verified CustomerDate: Feb 23, 2020Easy to use, great selections/variety to choose from and it came out Perfect!
Many Thanks!
Reviewer: Jill A. | Verified CustomerDate: Feb 23, 2020
Well done! Love it! Thank you. Also, thank you for contacting me about an issue.
Reviewer: Robert Gambino | Verified CustomerDate: Feb 20, 2020
I was contacted by the company to verify my order to make sure it was correct before they produced it. Great concern to make sure everything was right.
Reviewer: David Nelson | Verified CustomerDate: Feb 20, 2020I always use Vista print for my car signs but they dont do round signs, not only do this company do round signs, you are also cheaper then any other company, the product is Great and looks Great. I will do all of my business with you, I have three companies and you will be the only one I use, Thank you.
Reviewer: Edward Brockington | Verified CustomerDate: Feb 18, 2020
Experience was great!!!
Reviewer: Dwayne Hatchet | Verified CustomerDate: Feb 17, 2020
I gave 5 stars because the paper is so cute. There just isn't enough to wrap more than one birthday present for my soon-to-be 2-year old Grandson who likes planes. I wish it was available in a much longer roll.
Reviewer: Linda W Kiernan | Verified CustomerDate: Feb 17, 2020
The apron was adorable. Just the way it looked on website. It is a gift for my sister and I just know she will LOVE it!! Thank you Tracy for being so kind to me on the phone and the 10% discount was great!
Reviewer: Amy Kilroy | Verified CustomerDate: Feb 17, 2020Exactly what I was looking for.
Reviewer: Stacy Upchurch | Verified CustomerDate: Feb 16, 2020I would have loved it better if the pattern went all the way to the edges of the fabric instead of leaving nearly 10 inches bare but other than that it was perfect!
Reviewer: Kathy Firestone | Verified CustomerDate: Feb 16, 2020Awesome plate frames
Exactly what i was expecting
Fast delivery
I think ill get another set!!!!
Reviewer: Janice Beecher | Verified CustomerDate: Feb 16, 2020
This was a gift for my Mother-in-laws 95th birthday. Beautiful mug and the handle makes it very easy for her to use!
Reviewer: Linda E Lyons | Verified CustomerDate: Feb 13, 2020
Your interactive designing on your website is easy to use with a lot of options. The ordering process was just as simple and we received our products in a timely manner. Thanks fir such great service and products.
Reviewer: William McLain | Verified CustomerDate: Feb 12, 2020Cool site. Easy to navigate. Love the product I ordered. Happy with the finished product.
Reviewer: Sean Dennis | Verified CustomerDate: Feb 12, 2020I love the product. The material is nice and I love the fact that I could personalize it.
Reviewer: Barry A. Riggs | Verified CustomerDate: Feb 11, 2020product was what I expected fits find no problem
Reviewer: Emma Durham | Verified CustomerDate: Feb 11, 2020
Really great sign! I love it! Will be ordering another and probably more merchandise soon. Great job and super fast production & shipping!
Reviewer: Lauren Earp | Verified CustomerDate: Feb 11, 2020
I am so glad that I found your site. The fact that I could actually change the design to make it my own was great. You got it to me quick and I will definitely recommend y'all.
Reviewer: Pat Feller | Verified CustomerDate: Feb 09, 2020
Every aspect of this order was easy, and was quality packaged and shipped. I would recommend them I will definitely use them again.
Reviewer: Diane GoochDate: Feb 09, 2020
This site is incredible! I found exactly what I was looking for, and had fun trying different designs and sayings. The materials used are top quality and the workmanship is beautifully done. I also received my order much quicker than I expected especially with personalized items. I highly recommend this site and will definitely use it again!!
Reviewer: Marlene | Verified CustomerDate: Feb 06, 2020I did not expect this item to be made of plastic. Disappointed.
Reviewer: anaundda elijah | Verified CustomerDate: Feb 05, 2020We are sorry to hear that you are disappointed with the quality of our license plate frame. We have always sold a thin metal frame, so I am unsure how you received a plastic one. We will have customer service reach out to you to resolve the issue.
Love this company. Have purchased several items and they have all been great. Quality is exceptional and a good price.
Reviewer: Leisa Shawley | Verified CustomerDate: Feb 04, 2020Our order was completed accurately and quickly. The colors were true to what we saw online. We're very happy with our purchase and would recommend this company to others.
Reviewer: Kristin Kaburakis | Verified CustomerDate: Feb 04, 2020
Arrived on time. Great product clear picture. Very satisfied customer!
Reviewer: Yolanda Herring | Verified CustomerDate: Feb 04, 2020
Easy
Reviewer: BJ LoZito | Verified CustomerDate: Feb 03, 2020Very customer-oriented you will have my return business
Reviewer: michelle lopez | Verified CustomerDate: Feb 02, 2020
My boss loves butterflies and latte mugs. I almost gave up because I didn't see the pattern of butterflies that I liked. This was the perfect gift for her. It came on time and it was packed well so the mug didn't break. I recommend this product and I'm already thinking about who will get something form this site Christmas 2020.
Reviewer: Carmenita Silar | Verified CustomerDate: Jan 30, 2020
Everything is right at my fingertips
Extremely satisfied
Hope is washes well
Reviewer: Anna Molinari | Verified CustomerDate: Jan 30, 2020Purchased this product as a gift for a friend I'm hoping she is as happy with it as I am.
Reviewer: Toya Edmeads-Wright | Verified CustomerDate: Jan 29, 2020Love it. Exactly as it was shown online. Fast service was appreciated. Would like if the lettering was a bit bigger but I didn't have an option to do that.
Overall, quite pleased. My daughter and her friend are coming to visit and to run a half marathon. They will be pleased to see the welcome flag.
Thank you.
Reviewer: Pearl Nye | Verified CustomerDate: Jan 28, 2020
The ease of everything was great! Loved being able to design and customize the way I wanted.
Reviewer: Caroline Jackson-Scotts Marinas | Verified CustomerDate: Jan 26, 2020
I lost my previous tumbler so needed something new and personalized. Customizing is very easy on your website.
Reviewer: Huong Nguyen | Verified CustomerDate: Jan 26, 2020
It was slightly difficulty to change the dogs name to my dogs name. The website is not as user friendly as it could. It took me several tries to down load my photo and change the name Charlie to my dogs name
Reviewer: Denise Boutin | Verified CustomerDate: Jan 21, 2020
I assumed this would come on a clear background and not the white one but it did not. I wish their was an option when you are creating your own decal to choose that. I wanted the design and color but just on a clear background. But I love it nonetheless.
Reviewer: Damita a mason | Verified CustomerDate: Jan 20, 2020Great selection of products and designs. Easy to use the online design tool to get just what I wanted.
I got my products very quickly.
Thanks.
Reviewer: Glenna C MOrgan | Verified CustomerDate: Jan 20, 2020
Beyond cool product! Printing of my painting is fabulous!!! Luggage seems very durable, and love the wheels.
Everything was super easy, the product is terrific! Super fast shipping (even in a crazy Minnesota snow storm!)
I am a first time customer, but DEFINITELY will be back!
All the best, Karen
Reviewer: Karen LeQuia | Verified CustomerDate: Jan 20, 2020
It was easy to pick products out. But the sizes to me are a little off. Dont get me wrong the art work is adorable.
Reviewer: Brenda Tinnin | Verified CustomerDate: Jan 19, 2020
They sure know how to make us the customers satisfied. They called me about how i had the wording laid out. And the final result i love love so much. Will recommend you company to all my family and friends. Thanks again
Reviewer: Judy Syma | Verified CustomerDate: Jan 16, 2020
I was very impressed with the high quality of products and the print quality. I will order more items because of the quality....also very quickly made and delivered.
Reviewer: Michelle Erickson | Verified CustomerDate: Jan 15, 2020
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