Reviews for Suitcase - 20" Carry On

We love how our design pops on the hard cover suitcase. The quality and durability seem average, but overall, we love the bag.

I love my suitcase. It's well made and one of a kind. Definitely recommend.

The customized suit cases are beautiful. My family loved their personalized gifts.

Bought for the wife and she loves it

This is the 2nd personalized suitcase I have ordered. This one is the perfect size. The first one I ordered was the large one. And let me tell you when they say large they mean large. The quality on these are great.

We recently ordered a personalized suitcase with our company logo, and the entire process was smooth from start to finish. The staff was extremely helpful and friendly when we called to discuss our logo, demonstrating both competence and attention to detail. The suitcase arrived within the promised timeframe, securely packaged and in perfect condition. The quality of the suitcase itself is impressive--sturdy, well-made, and built to last. Our logo looks sharp and professional, exactly as we envisioned. Overall, we're very happy with the product and the service, and would gladly recommend this company to others.

Amazing, quick service. Well made and durable, low prices and shipping fees! Will order from here again!!!!

I was very happy with the quality of the product. I sent you my picture, positioned it and submitted it for processing. I received an email within a day to inform me I had made an error in the placement and you had corrected it. It was perfect! It was a gift to my sister and she was so excited and impressed with both the quality of the suitcase and the picture! Thank you - I will be a return customer!

I couldn't be happier with my recent purchase. The personal help I received in designing a hockey theme suitcase for my grandson was beyond my expectations. Thank you Contacting You Customize It is superb. I received a response immediately. I definitely will use them again when needing a customize product. Definitely a 5 star company.

I ordered 16 pieces of custom luggage, each one had a different name embedded in the background artwork. Each order was placed separately to deliver to different locations. When the first few orders arrived, we realized that the wrong luggage had been sent to the wrong locations. I called the customer service number and the issue was immediately addressed. The customer service rep was kind and patient, she followed up with me multiple times to ensure the issue was resolved. Everyone received the correct luggage in the end; it's great quality and beautifully done, and even with this initial hiccup, we could not be happier with the product.

i sent the custom pic and the service person adjusted photo and remove some flaws and it came out perfect i just love it and i think i will never not know my luggage from all the others ,i will never loose it ever thank you for making my perfect birthday present come out amazing

We were a little hesitant to purchase customized luggage online, not sure if it would be great quality due to the size, but we honestly could not be happier. These turned out AMAZING. We love them! If you are on the fence, trust me, you will not be disappointed.

My personal image looks great. I pulled this suitcase on a trip through Europe. It's sturdy and easily identified among other luggage.

Item was as described and came out great! Would highly recommend.

Product purchased was perfect

It came out better than I could've ever imagined, and I can't wait for them to see it for themselves

I purchased this carry on luggage for my grandson and when it came it was just what we wanted It looks beautiful and he will be very proud to walk with it I had accidentally ordered two and I immediately received a phone call asking if I meant to order two of the same items and when I said no they immediately gave me a credit and cancelled the second order best customer service I have seen in a long time

Wife loved her birthday present, the only thing we'd change is the picture positioning.

It's great. Exactly what I needed along w a matching passport cover. Good job and fast shipping.

my company ordered 50 of these for a promotion. we received the best care and Ogie McDonald was a wonderful contact with this company. She was very kind and responsive. I had to cancel an order from another company (before I found this one) because I couldn't get any info. U Customize it lead times were very reasonable and they worked with us on shipments to find the best way for us. Thank you so much!

My animal loving son has 2 favorite animals and 1 favorite color. This allowed me to get him everything he wanted on a new suitcase and he absolutely loves it!

It is alot larger than I had expected. So know I need a backpack to match, do you have one

I absolutely love it!! Great job. And everyone i showed loved it too.

I purchased the Baseball Jersey Suitcase for my grandson. He was able to customize the suitcase himself. The results were phenomenal. He loves it . Thank you .

As usual, it's a beautiful piece. Our grandson will love it.

Great Quality! Fast Shipping! Bought a second one for my husband. Love it!

Stylish. Good size. Well constructed though the material was softer than expected.

The medium suitcase, customized with one of my paintings superimposed over one of my photos, more than met my expectations. Besides having my personal design on a suitcase, I was pleased that the image is protected behind a clear shell. So once it is inevitably roughed-up from traveling, the image will not be marred. I was also happy to see that the quality of the print kept the image as crisp as the photo I uploaded, especially since I did not upload the the recommended size and resolution. I can only imagine how clear/good any image uploaded with the optimal size and resolution would be. when I found this product, I was shopping for a gift for my aunt, but purchased this for myself, mostly to see how this would turn-out. The suitcase itself seems as sturdy as most I have used, and it's made of the same, if not similar, materials of others that survived years of traveling. The only feature not included in this case is an expansion gusset, which comes in handy for me when I return home with souvenirs. That said, I usually acquire a new hard-sided carry-on to bring home fragile things. All in all, I recommend giving this suitcase a try; it's fun and you'll never miss it on airport luggage carousels!

You nailed it! It came very fast and I am beyond thrilled with it! I absolutely love it! This guy is my best bud and I'll be very happy to travel with his pic on my luggage !

I wanted to personalize a suitcase with my own uploaded picture for my granddaughter. Perry Ellis was incredibly helpful. He went beyond my expectations. The end design was just what I wanted. Thank you Perry.

My husband loved this Christmas gift. He's able to fit everything needed when he goes to gigs. It's perfect for what he needed.

Personally want to thank Tracie for the amazing customer service and help in getting my wife an incredible surprise Christmas gift with the suitcase and carry on with pictures of our dogs! Great quality, incredible service, super helpful in design! Absolutely highly recommend and will be a forever customer.

Absolutely beautiful. Looks better than I imagined.

This customized hockey-themed suitcase is going to be perfect for my son who plays travel hockey and does several tournaments a year. I couldn't be more happy with it! And it came FAST too--in time for his birthday.

OMG so beautiful! Would not have been able to design on my own. Love love it. Thank you.

The process was good. There wasn't issue with the mailing address and nonetheless my daughter was happy. I wish the luggage was of a higher quality. Because I definitely would add this option to my travel agency for my clients.

Ordered this for my daughters first vacation. There was a small issue with the shipping but it was corrected right away. My daughter received the suitcase in time and is currently loving while on vacation.

I was stunned by the top-quality work and fantastic look. I ordered the same design in the next larger size an excellent quality product, look, and work.

The image came out great. My husband is going to love it.

Seriously! I wasn't sure what to expect and so expected the worst. I thought the image would be incredibly pixelated but instead it was super clear! The quality is beyond the work of many companies in operation today. Every little detail was considered! The luggage came in a great bag with a pull cord that we can use for laundry. Everything was wrapped for protection, including the zipper pulls. I'm very impressed!!! Would seriously order from this company again! Oh, and the turn around time absolutely met my needs with room to spare! Thank you sincerely!!!

This is the second piece of luggage I ordered from you all. Last year I ordered a softball logo for my grand daughter and she loved it. This year I am giving the Deer camo logo to my grandson on Christmas. I had a hard time with the deer logo but Perry Ellis was so very helpful with setting it up.

I didn't even know customized luggage would be possible but googled for the heck of it. This was not the cheapest by a stretch but as I was comparing, I knew it'd be worth it. The luggage was high quality and the photo was nicely laid out. Great quality and I can't wait to give this gift to my husband.

I was really sceptical about purchasing these two luggage pieces. What a great surprise. Exactly what I wanted for my wife. Shipping was fast and I am totally satisfied. I will be purchasing a lot more items. Thank you very much😎👍

Everyone loved it!!!

Awesome quality

Thank you for my suitcase! I'm very happy with the way it turned out and your customer service. Love that it got to me in just 1 week. Great transaction! Looking forward to taking it on my trip.

Your design team was great. I submitted what I had in mind, and they emailed back offering a better rendition. It was perfect! It was a gift for my wife and she flipped!! Nice work everyone!

I truly Love the suitcase that I purchased! Perfect size and Love the elephant design too!!

Really love this. It is my second piece. My first was a Bday gift and I couldnt resist getting a second matching one. Comfortable classy and reliable. So much fun!!!!

I HAVE THREE GRANDDAUTHERS THAT ARE GRADUATING THIS YEAR. THESE CARRY-ON LUGGAGE CASES ARE PRACTICAL & WILL REALLY BE USED. PERSONALIZED WITH THEIR NAME & PICTURES THESE CASES ARE TREMENDOUS. UNIQUE AND PRACTICAL IS AN UNDERSTATEMENT. I AM REALLY HAPPY WITH THIS PRODUCT. YOUCUSTOMIZEIT IS AN OUTSTANDING COMPANY.

I love my suitcase. It exceeded my expectations and no one else will have anything like it. My order arrived very quickly and was well packaged. The design process was so easy to use. Would order more products-highly recommend the company

Bought 3 pieces of luggage. Great quality and nice job customizing they are beautiful!

Wonderful and adorable. Glad you provide such a variety!

I love the way this turned out my 7yr old loves it as well hopefully it will last he for years to come. My only concern is that the front is plastic and being a flight attendant I know how luggages are handled so I'm concerned that it will be scratch easily and cracked by baggage handlers at the airport.

Love the suitcase was way more than I expected you guys did not disappoint at all. Very satisfied

Love my suitcase! Lots of compartments. Easy to maneuver. Clear case cover to protect the design of my most favorite painting ever!

The custom luggage arrived and looks better than I imagined. The quality is great and was EXACTLY what I ordered.

Ordered for Christmas for my 13 year old girls travel soccer player. The design is perfect even though I wish it came in different colors.

Bought for my daughter's Christmas present, and it is so nice I'm thinking of getting one!

Love the dog faces. Was hoping they were on both sides of luggage, but still love it.

My granddaughter loved this suitcase, now she has her own suitcase when she flies.

Super happy about my luggage purchase, added a painting of mine (I am sure to know which piece of luggage is mine when it goes around the carousel at the airport!) Very durable product, and the printing of the painting is fabulous! Love the wheels/handles (all feel very durable/sturdy) and very happy with my purchase. Super fast shipping, and all around POSITIVE experience! I was a first time customer with YouCustomizeIt, but will be back!

I ordered a suitcase for my daughter (with pineapples on it because she wanted a different suitcase that is easier to find on a conveyor belt at the airport).it came and was exactly what I ordered, think she will love it! Thank you, A happy customer