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Hi Jenn. Even though we do our best to accurately describe the product, we understand it can be hard knowing what you are going to get when you buy online. For this reason we have our "Love It, or Return It" policy and our customer service team will be reaching out to see if you would like to return this for a refund.
Reviews for Graphic Iron On Transfer - Up to 9" x 9"
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8 Customer Reviews (Filters Applied - Newest Reviews First)
When I started my search for embroidered iron on letters, I came across you customize it's site. After exploring the page, I thought I had found what I was looking for. Custom embroidered letters to iron on a hat and shirt for my son's golf team! It was a bit more pricey than I wanted to pay, but still a great deal compared to the other sites I had found. I placed the order, waited over a week for them to come in, to find out these were simple DTF transfers. The same thing I could have made for less than a dollar. Please be extra cautious when ordering (unlike me) so you don't order the wrong item and get your hopes up while costing a pretty penny.
Reviewer: Jenn Riter | Verified Customer
Date: Mar 17, 2026
Product: Design Your Own Graphic Iron On Transfer
Took forever to iron it on, then it cracked, some parts looked faded like it didn't completely transfer off the paper and it wasn't from lack of waiting I took my time. Looked pretty bad in the end.
Reviewer: Renata | Verified Customer
Date: Nov 21, 2025
Product: Design Your Own Graphic Iron On Transfer
Hi Renata, it shouldn't take very long to iron on or crack. It sounds like you may have ironed it too long and burned it. Regardless our customer service team will be reaching out to see if there is any way for us to make this better for you.
I didn't like it at all, it was much more difficult to put it on and the quality doesn't seem the same to me, it doesn't look anything like the first one I bought, I wouldn't buy it again, thank you
Reviewer: Omar | Verified Customer
Date: Jun 15, 2024
Product: Design Your Own Graphic Iron On Transfer
Hello Omar, we are sorry to hear you were not satisfied with your purchase. It appears you uploaded a low resolution artwork, but it seems like there may have been other problems as well. Our customer service team will be reaching out to see if there is anything we can do to improve this for you.
I opened this in the mail, stared at it for about 5 seconds and threw it away.
Reviewer: M.C. | Verified Customer
Date: Oct 11, 2022
Product: Design Your Own Graphic Iron On Transfer
Oh no! We want all our customers to be happy with their product. Our customer service team will be reaching out to find out more about why you were not happy with your order and see if there is anything we can do to make it right.
Did not come back very good I can't use it so this will be my last item ill buy thank you
Reviewer: LENARD TURNER | Verified Customer
Date: Aug 19, 2022
Product: Design Your Own Graphic Iron On Transfer
Hello Lenard, it appears that you uploaded a picture of a sticker on a door to have printed on a iron on. Although our design review team does their best to catch orders like these and recommend design changes, it appears this one slipped through. Our customer service team will be reaching out to see what we can do for you.
Horrible product. Melted instantly to shirt. Reached out was put off no refund. Also ruined the shirt was trying to apply to. Do not buy from here.
Reviewer: William
Date: Jun 26, 2022
Product: Design Your Own Graphic Iron On Transfer - Up to 15" x 15"
Hello William, we have had very little complaints about this product over the many years we have been selling them. Regardless, we stand by our product and this has been elevated to our customer service manager to get you a refund.
No directions on applying. Parts of item melted while I was trying to get other areas to stick.
Reviewer: april neal | Verified Customer
Date: Jun 25, 2020
Product: Photo Birthday Graphic Iron On Transfer (Personalized)
We are sorry that our product did not work for you. We do our best to provide instructions, but sometimes unexpected things do happen. We will be reaching out to you to determine the best course of action for making this right.
I followed the directions exactly. My jacket was 100% cotton. Half of the decal didn't adhere, and the tissue paper I was instructed to use melted/glued itself to the adhesive. The jacket is now in the garbage.
Reviewer: Lauren Baldwin | Verified Customer
Date: Mar 25, 2020
Product: Design Your Own Graphic Iron On Transfer
We are sorry to hear that our product did not work as intended. With the exception of an instance where a customer used wax paper instead of tissue or parchment paper, we have never had an issue with this product transferring correctly. We will be reaching out to further resolve this issue.