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Hi, we are sorry to hear that you were not satisfied with our dog shirt. We are a small business that specializes in decoration, not pet product manufacturing, so we source the products from another company. Unfortunately it sound like the company we are sourcing the base shirt from has smaller than expected dimensions for given sizes. We apologize for this and will be making sure our dimensions and sizing chart listed is accurate. We really do want to make this right for you, so we will be reaching out.
Reviews for Black Pet Shirt - 2XL
4 Customer Reviews (Filters Applied - Newest Reviews First)
I was so excited for my pups breed reveal party and went looking for a place to make a dog shirt for me. I found this company and I wish I hadn't. If you are a prospective customer RUN, Forest, RUN- hit that back button and go back to Google. Here is why, they claim to be a USA company but source from china the issue is sizing is notoriously bad and had I known it was all cheap Chinese products I wouldn't have bought. My dog is a medium size, I know because I buy clothes at pet stores for her, so when I ordered I purchased a large to be on the safe side - what I got back wouldn't fit most house cats. I laid the shirt on top of her others and couldn't believe it was less than half the size! I see a lot of others have complained about this issue and instead of the company going well geez let's see how Petsmart own line of clothing sources it's materials from so we are getting sizes customers can rely on. I reached out to customer support and while they claim money back guarantee what they don't tell you is they won't initiate a refund until they get the item back and you need to pay for shipping it back. WTF - that's ridiculous because I didn't screw up! If I had misspelled something I would understand but here I purchased a large expecting the standard large size short of I get pet and department stores. See picture below - that is their shirt which they claim is a large because apparently no dogs above 15 pounds exist in china, laid out on top of a large pet shirt I got at kohls so you can visual see what I mean. Subpar products, subpar customer support.
Reviewer: Disappointed customer
Date: Jan 28, 2026
Product: Design Your Own Black Pet Shirt - L
Waaayyyyy to small. Fits the size of a micro mini yorkie. Big disappointment!
Waste of money. Sizing is waaaayyy off!
Reviewer: Julie wakayama | Verified Customer
Date: Aug 07, 2025
Product: Design Your Own Black Pet Shirt
Hello Julie, we are sorry to hear that you were unsatisfied with your order. We see that you ordered our smallest size, so our customer service team will be reaching out to see if we can redo this order for you in a larger size. We have also updated our sizing chart to have more details about dimensions so that other customers do not have this problem in the future. Thank you for bringing this to our attention.
Within 2 days the decal was peeling off, not worth it, but not affordable to return either, so do not buy this.
Reviewer: Patricia Collins | Verified Customer
Date: Jul 27, 2023
Product: Logo Black Pet Shirt
Oh no! It should definitely not be peeling off. Our customer service team will be reaching so we can redo this order for you as it sounds like yours was not correctly made.
Branding started to peel off within less then a week.
Reviewer: Jodi Rae | Verified Customer
Date: Jan 13, 2021
Product: Design Your Own Black Pet Shirt
Oh no! That certainly should not have happened. We will be reaching out to you to get these items replaced because it sounds like you received a defect.