Customer Experience Reviews

I experienced the best customer service - ever. I had two issues with my order - one of which was my misunderstanding of the order process, and one where the images on the headcover were reversed. Both issues were resolved with replacement covers with no additional charges and, best of all, no hassles at all. Products arrived as expected and have been easy to use. I am a satisfied customer!

Love it! Got to use for daily organization. Personalization turned out perfect and would highly recommend!

Bought for nieces that would be in town for a week with the original delivery date within that week. Unfortunately the purchase is now 3 days late and the opportunity to give it to them in person is no longer an option.

There are not enough stars for me to add to the review. I have NEVER in my life dealt with a more helpful customer service representative. Perry reached out to me right away on the chat.....and I was having a good bit of trouble negotiating the site and wanting to customize my own personal potholder mitts. He chimed right and tried to guide me on my own and when I kept messing it up, he said he would help me....He ended up doing the entire project for me....All I had to do was give him the names. He even found just the perfect background design for my project. I am SO EXCITED and cannot wait to give them at an upcoming bridal shower. I am known for always giving personalized gifts....and please know that from now on.....I will always come to your site first.....I simply am in awe.....I cannot wait to receive my potholders. Perry needs a promotion! HA HA....Seriously, thanks so much. I am so happy I found you on Google today. So nice to deal with people who care about their company's image.....not the norm today.

Ogie has been fantastic helping with all my orders and the tumblers turned out great. Thank you.

Efficient, fast and I'm very happy happy with my customized seats... Thanks y'all☺️

I purchased these patches to use for my beaded medallions. They are perfect and I just ordered my 3rd set. Rich and even color with quick shipment times. My only negative feedback is that my 2nd set had 2 with a single black line going through it, like a scuff almost. I made 1 work and set the other aside to use in a project which won't require such close inspection.

Looks just like the item I customized online! I love the product and look forward to ordering more in the future.

Thank you so much for the great service. Tracey from customer service and Perry just know that guide me through the website so I could write this review. What a great experience and final result, even the way the suitcase was packed, beautiful!!! My friend loved the gift 🎁 Thank you all and you will see me ordering more!!!

I can't say enough about this product. My sister-in-law, niece and I are taking a road trip to Christmas Town in Williamsburg in December. I had the idea of providing the 3 of us with a fun little favor to open part way through the (long!) overnight road trip. Luckily, I happened upon this website. The website was so easy to use and I found tons of backgrounds and fonts to choose from. When I finished my "creation" I was able to see exactly what it looked like. The price was good, so I placed my order. I was worried that I'd be disappointed when it arrived. I needn't have worried. The design was exactly as picture, the make-up bag a nice size, good quality and a strong zipper. Now I just have to wait for 4 months until I can see their reaction! I would recommend this product and suggest you use your imagination with all of the choices provided to come up with your own perfect gift.

I designed my own marker and it turned out very nice. My only complaint, if you can call it that.. is they are very thin. I actually super glued it to another blank marker to give it a little more thickness and it has worked out fine. They did a very good job with my design and when I lose one I might order again.

I highly recommend " YouCustomizeIt " for their product selection along with their design selection. My ordering experience out did my expectations, from a message from Narmin Parpia the CEO, to Mr. Ellis suggesting a redesign that I used, to the great customer service I have received from start to finish. I will definitely be ordering more products from, "YouCustomizeIt" in the future.

I've been very impressed with the whole process of ordering products from, "YouCustomizeIt." Everything from a message from Narmin Parpia the CEO, to Mr. Ellis suggesting a redesign in which I used, to the great customer service I've received. I highly recommend, "YouCustomizeIt" I will definitely be ordering other items in the future.

So Far it's Good .. from me ... waiting for Opinion from others ... TY .. Looking forward..

I love the fact that you can design your own print and see for yourself and edit what need to be done and once you get it, it's exactly like you you designed it so there's no mistakes so I will be using them again and I think the price is very reasonable as well

I am so pleased with this outcome! The website makes it easy to design and create exactly what you want - - the prices are reasonable, the service great and the shipping fast. This is a great company you can trust!

First, let me thank you for getting the flatware delivered before the 4th of July. I've hosted, for the last 47 years (except the pandemic year) a Post-Hermosa Beach Ironman Barbecue Party. Despite not having the usual 50-100 people attend, the party was still a success--and I owe it to the personalized tableware you created for me. Everyone raved about them at the party! They wanted to know where I purchased them; if they were still available; and the cost. Since I anticipate a larger crowd next year, I will be ordering more flatware to accommodate the extra guests. I'm even contemplating ordering the utensils with the regular guest's monograms on them for an added personal touch.

When my design wasn't quite right, it sat in my cart while I tried to figure it out. Perry from the Review Team contacted me with the perfect solution. Thanks again Perry, you rock!

The directions made it easy to follow. My order arrived one week earlier than expected. It was just what I hoped it to be. Thank you.

I needed a design. I am not good with computers, phones, etc. Did I mention I am "old"? After many calls to customer support, a REAL person answered, I was able to take a photo, upload it, get a design, and place an order. It was PERFECT! Thank you!

Products were accurate and arrived in an amazingly fast time, very satisfied with all for the value !

I love the designs available on the website and the fact that I could customize to my liking. The design I chose is lovely and matches my golf bag! I was surprised how quickly it was promised and they delivered! I highly recommend this company...quality products and excellent service...very happy customer!

I'm very happy with my notecards. Thank you for resolving the initial issue in a prompt manner.

Product was awesome. Even better than we expected. Looking forward to placing more orders with you.

Vanity plate was perfect. Customized just the way we wanted it. My daughter was very happy with it and we will order from here again. Thanks.

I am very happy with the knobs.

The products I have received are beautiful. I am primarily interested in items depicting Van Gogh's Irisis. This image is not available for some items.

Very good products faster shiping i order 3 expreso mug and i personalized the product was exatly than am order thank you so much iam happy with my order

Was able to create what I wanted. There are offerings to assist in ideas. Customer service is VERY attentive. Will use them again.

Service was great. Tracie was "over the top" helpful and tolerant of my inexperience of how your software worked. She managed to help me create the product I was hoping for. Shipping was prompt and the product exceeded my expectations. Thanks - I'll be back and I'll also recommend your company to my friends.

Love it . Holds well to window . I would order again from this company fast delivery

Love the Sugar Skull soap bottle. My daughter-in-law loves Sugar Skulls so she will be happy.

Wasn't what I expected. Waste of time and money.

Right after I placed my initial order, I saw another design that I liked better. I called Customer Service and they were understanding, accommodating, and quick to make the changes that I requested. When the book cover came, it was exactly what I wanted. The book cover is of outstanding quality and the dimensions listed on the website were spot on. I couldn't be happier!

I absolutely love my garden flag! Exactly what I wanted. Color true to what is on your website. Quality is wonderful. I didn't expect such good quality for such a low price but I absolutely love it and I definitely will buy from you again. Thank you and keep up the good work.

Beautiful product... Surprised both sides are monogrammed! Just Awesome!!! Incredibly Fast delivery... Reasonable prices... Large inventory of designs... Love this shop & you will too You bad I couldn't give them 10-Stars

LOVE! LOVE! LOVE! Outstanding craftsmanship. The design is pure perfection. I am so pleased with this purchase (as well as others). I will return again and again.

Loved my hubby's choice

Great staff to assist you, the staff make you feel part of the team and wanting to spend money. I am a loyal customer. I'm so sorry I can't remember the receptionist name but she was wonderful.

Ordering on line is often difficult for me, especially being a visual person. Tracie, the designer, was extremely professional & helpful with my bath mat & hand towels. I would encourage anyone to deal with her as customer service is a major factor in accomplishing a beautiful product in the end; which she was successful in doing so. Great Job!! Thanks Much!

Lovely. vibrant colors. I would highly rate this company and their products.

Customer service has been very helpful and friendly. I'm very happy with my product and very happy with the shipping time. YouCustomizeIt.com is probably going to become an addiction!

Couldn't have found a better site for custom decals!! The designs are amazing and the customer service was THE BEST! I have ordered decals from other companies in the past (often) and paid twice as much for smaller designs...such a great deal with this company! Perry Ellis was quick about emailing me with any adjustments I had to make and my decal got here in perfect shape and it is such high quality! Just ordered two more designs! Would definitely recommend to anyone with a sticker obsession, like me!

Customized my husband's golf bag. Super easy iron on and looks great.

Really like my golf bag! It was easy to order and came quickly. Wish it had a closure at the top, but I'll put my own in.

We designed our own garden flag. It was super easy and turned out great. Shipped quickly, no issues at all. The flag appears to be well made and we are hoping it stands up to the weather and sunshine!

When you order something online like this you expect it to be for the most what like the image you see in the preview. Well when I opened my package, which I received earlier then stated, I was shocked. It looked EXACTLY like the preview. Its sharp and stands out. I have already started telling my friends about the site. Trust me I'm happy!!!!

I purchased a Gamer tissue box for my grandson. The quality is exceptional! I highly recommend this company and will be purchasing from them again, for sure. In addition, the customer service is outstanding.

Love, love, love your company! Thank you for exceptional service.

Great option to create with the Yoga background for the BDay gift for my daughter that loves dance and salsa and this Yoga background is perfect.

They arrived early and work and look great in my jeep thank you

Made another Texas girl happy

Not quite the size I thought--too short on my lamp; thought it would be 12" tall -- Other than that, I really like it

Great fun products that have fun easy design options. I am so happy with this experience I am looking other opportunities to use the company. I would highly recommend this to all!

I love these, and feel like they added greatly to the look of my bathroom. They look different when hung both ways, too.

The quality of transfer onto a variety of unique products has truly blown me away. I've ordered several items now and love all of them!

Love! Perfect size for my tiny pup! Considering purchasing a few more items.

I wish that they were a tad bigger but I LOVE them just the same. I am quite excited about the back seat ones arriving soon.

Ordered a customized retirement garden flag and it turned out perfectly! Great selection, easy to design and customize. Exactly what I wanted! Love it!

I stumbled upon this company while looking for a tissue box cover for my kitchen. Searching for one in a black and white concentric circle pattern was an exercise in futility until I asked for help from You Customize It. Within 24 hours, I was contacted and a link to the product I asked for was included. Since purchasing it, I have returned to buy two more products. This speaks to my satisfaction with this company's customer service, quality and customizable products and reasonable prices.