Customer Experience Reviews
At YouCustomizeIt.com we strive to provide a great buying experience, quality custom manufactured products, and excellent customer service.
But don't just take our word for it, check out our reviews below to see what our customers are saying about their shopping experience with us:
Recent Reviews (Write A Review)
I wasn't sure what to expect.
You have exceeded it.
Reviewer: Melanie K Novark | Verified CustomerDate: May 26, 2020We loved this towel so much! Not only was it good quality but the customer service was on point . They reached out to me because it was delayed due to covid, which I thought was amazing and I will definitely recommend this site to everyone
Reviewer: Cristina Munoz | Verified CustomerDate: May 25, 2020Love it! Got it two-sided and with the pole. Thank you!
Reviewer: Reagen Desilets | Verified CustomerDate: May 25, 2020Quality is excellent! Made beautiful 36 masks for my daughter's cafe out of 1 yard of fabric!
Reviewer: Donna ProfiletDate: May 24, 2020so happy
Reviewer: Samah Kthar | Verified CustomerDate: May 24, 2020Loved the products and the personalization. Good products for the money and quick delivery.
Reviewer: AndreaDate: May 23, 2020My friend loved her coin purse I made her & I loved how fast it got here was not expecting got it 3 days early will be back to make more stuff
Reviewer: Anna ForresterDate: May 23, 2020Excellent product quality completed in a timely fashion, would use your company again.
Reviewer: Marsha Reamy | Verified CustomerDate: May 21, 2020I searched everywhere for a caste iron trivet..( very difficult to find), I had given my sister, a personalized one 30 years ago, and the tile finally broke..she was devastated..I never realized how much that trivet meant to her, so 30 years later, she turned 60, so personalized it for her, I chose The Monet water lilies picture, as it is my favorite Artist and painting..She was overwhelmed, and cried, loved it,, it was her favorite birthday gift!!
Reviewer: kathleen Hoelzer | Verified CustomerDate: May 21, 2020product came out perfect for my new car!
Reviewer: Rebecca Salonish | Verified CustomerDate: May 21, 2020Do not order large decals. I ordered and received an 18 decal that was shipped tightly rolled up. This put creases in the decal and anyone who works with decals knows they need to be flat for proper transfer. After talking with customer service they said they would talk to their shipping department about proper packaging and would send me a new one. After waiting for 2-3 weeks, i finally received my new decal but it was in an even smaller package with even harder creases in it. This was like a slap in the face to me because now i have 2 decals that I dont want to use.
Furthermore The decal i originally ordered couldnt be delivered because the font needed a boarder. I had to use a white boarder because they cannot do clear boarders. So what i have now isnt even what I originally wanted.
Very dissatisfied and disappointed that they didnt even try to correct the issue that I brought up to them about how the item was packaged and delivered.
Reviewer: Alex MascarenasDate: May 20, 2020We are so sorry to hear that you were not happy with your product and the way it was packaged. We are having some issues because we have had to hire new staff recently and not all the new staff is fully trained for our quality standards of packaging. That being said, we have failed you and will be issuing you a refund.
I wanted to change my picture after ordering and you team was understanding and changed it before production. I was disappointed in the darkness of the actual product. You can't hardly see the letters.
Reviewer: Susan Harberson | Verified CustomerDate: May 20, 2020I was very pleased with the two products. Thank you
Reviewer: Connie Reed Davis | Verified CustomerDate: May 20, 2020Great company to work with. Personable and dealing with a human that answers the phone, was far better than any other online purchase I have made. They called me to confirm my order and to ask if I needed any help or had questions. Where do you get that kind of service these days, anywhere?? Beyond impressed with the customer service.
Reviewer: LETICIA GUZMAN | Verified CustomerDate: May 20, 2020The site was very easy to use.
Reviewer: Judith LEIGHTON | Verified CustomerDate: May 20, 2020Love them! I used them for our salon stations
Reviewer: Knockouts Ankeny LLC | Verified CustomerDate: May 19, 2020Absolutely beautiful! Thank you so much!!
Reviewer: Nicole Carter | Verified CustomerDate: May 19, 2020I really enjoyed using the site to create the perfect coffee mug for my wife. She loves it! It was great having all the choices of backgrounds, colors and fonts. It allowed me to personalize on a whole other level. Thank you!
I also received excellent customer service from one of your representatives in the chat option. I was inquiring about whether my order had shipped. She was very friendly and helpful. Unfortunately, I can't recall her name, but know that your employee was an asset to your company.
Thank you again for your excellent customer service!
Reviewer: Jeff Cummins | Verified CustomerDate: May 18, 2020Look great. Fast. Ogie was terrific. Made sure we got what we wanted. Totally satisfied.
Reviewer: John Bass | Verified CustomerDate: May 18, 2020For starters,I had a small issue on my part with the address. They fixed it with no problem. Despite issues with shipping during this pandemic item was shipped and received quickly. I love it.DEFINITELY ordering again.
Reviewer: angela pinkston | Verified CustomerDate: May 18, 2020Again I am very pleased and will recommended you company to friends
Reviewer: Felisa Matthews | Verified CustomerDate: May 17, 2020Everything was great. Process, product, delivery, price,
Reviewer: michael e loncoski | Verified CustomerDate: May 17, 2020I created a flag with an image that I photographed and sent as a gift. The recipient sent me a photo of the finished project, and it was clear as a bell. Customer service was excellent as I checked on order updates, as well. This was my first time using this company's services, and I am very impressed.
Reviewer: GlennDate: May 16, 2020started with one of my favorite paintings and added a life verse - what a great way to personalize my car! turnaround and shipping were fast and a great price too! win win!
Reviewer: heather mc | Verified CustomerDate: May 15, 2020I ordered a blanket for my dad for his birthday and not only did the blanket come super fast it looks absolutely amazing! We are both so happy with the product!
Reviewer: BaileyDate: May 14, 2020Its exciting to customize and see the actual design before you order. The products are quality and offer all types of items to choose from. I love this company and the owner is a Sweetheart!🥰 That is so important these days with so much uncertainty going on. These products put smiles on people's faces and brighten their spirits. Thank you for your company!💜💜💜
Reviewer: Donna Boles | Verified CustomerDate: May 14, 2020Fantastic products!
Everything I have ordered is amazing!
Reviewer: Denise L. Sperindeo | Verified CustomerDate: May 13, 2020Quality product and easy to use.
Reviewer: Peter R. Portanova | Verified CustomerDate: May 13, 2020great
Reviewer: ABC Auto Parts | Verified CustomerDate: May 12, 2020Highly Recommended! Great quality and the site is easy to maneuver through. My go to gift!
Reviewer: Jill A Cooper | Verified CustomerDate: May 12, 2020The seat covers look exactly like what i expected. My girlfriend was so excited when she got them. They were perfect! Thank you so Much!
Reviewer: Katy Crews | Verified CustomerDate: May 12, 2020Even cuter in person thank you for such a great quality
Reviewer: ZOILA Prado | Verified CustomerDate: May 12, 2020it came quick and was exactly what i wanted and looks perfect and doesnt seem to me made to where its going to fade or get messed up.
Reviewer: Mariah Scott | Verified CustomerDate: May 12, 2020exactly right
Reviewer: Vincent Cummins | Verified CustomerDate: May 12, 2020I have not received my order yet. I have sent several inquiries but get no response. All I want to know is what date I can expect my delivery? My grandson's birthday is very very soon and I need the wrapping paper. The only thing I know was A shipping date of May 8th. It is now May 12 and I have no clue where my order is.
This is very frustrating and unprofessional.
Reviewer: Margo McQuate | Verified CustomerDate: May 12, 2020We are so sorry that you are having issues getting your questions answered. We are extremely short-staffed at the moment due to COVID-19 and we are working through emails and phone calls as quickly as possible. You should be hearing from us today
I just want to say thank you very much for my license plate it was a gift to my niece for Mother's Day and she loved it just as much as I did thank you again and I look forward to doing business with you in the future
Reviewer: sandra liebro | Verified CustomerDate: May 11, 2020I ordered a small espresso cup for my girlfriend for Christmas. It was fun to design it myself and I found a font that took Cyrillic. A small mistake was made, and it was rectified quickly and professionally. The cup itself is very nice-- the colors and design are excellent and it was a great gift. I can recommend youcustomizeit and will use them again.
Reviewer: HenryDate: May 10, 2020Perfect, I love how my customized fabric came out..I've also customize d a laptop skin, and stickers! I'll be back.
Reviewer: Corrine Davis | Verified CustomerDate: May 08, 2020I made a beautiful handmade mask with your custom fabric
Reviewer: Linda Ravesi | Verified CustomerDate: May 07, 2020I would give more than five stars. I received my garden flag and I was very impressed at the quality of the material as well as the overall work. I am extremely satisfied.
Reviewer: ArmandoDate: May 06, 2020Very pleased with my shopping experience. Easy to navigate and design my choice product.
Reviewer: Monica Harris | Verified CustomerDate: May 06, 2020Everything was easy to do on the website and it was made and shipped every fast!!!!
Reviewer: Shelene BakerDate: May 06, 2020I recieved my order of my customized decals and I'm very happy with the accuracy and quality of the products. The prices are fair, making it possible for me to order multiple fun creations at once! I will be ordering more very soon, and recomending Youcustomizeit to all of my crafty friends!
Reviewer: Susan Simmons | Verified CustomerDate: May 05, 2020So glad I found your site. Ive already placed another order!! Great service. Thanks again.
Reviewer: Bonnie L Keith | Verified CustomerDate: May 05, 2020REALLY nice! No problems,thank you
Reviewer: Laurie Roy | Verified CustomerDate: May 05, 2020Just what I order and it was fast and easy to do.. Had it within a week of ordering
Reviewer: Maryann Cunha | Verified CustomerDate: May 04, 2020Your website was easy to navigate and made the process of selecting the product I was looking for simple. The design selection tool was easy to use (I had actually started my project using a competitor's product but abandoned that project as their design tool was so clunky). The whole process from start to order confirmation was smooth and left me feeling very pleased with my choice to use your services.
Reviewer: Eric Ravaglia | Verified CustomerDate: May 04, 2020Yes to all the questions
Reviewer: Charita Williams | Verified CustomerDate: May 03, 2020I was so happy to find your website. I am big mini flag fan. There are so many websites that sell mini garden flags but this year, I wanted to find a specific flag with a message of hope for the benefit of my neighborhood. I was so impressed with the site in designing a flag. There are so many choices with colors, fonts and backgrounds. I am so delighted with the flag that I designed and it was shipped to me so quickly. I just wish that the lettering was larger on the flag, but next time I will consult with the design team. There are so many other products that can be customized, and I find the price very reasonable. This is my go to place for all those special gifts that I will be giving to family and friends.
Reviewer: JeanDate: May 03, 2020Wow!!!! Just............WOW!! I am very pleased with how the customization turned out and my order came quicker than expected. I will definitely use youcustomizeit.com for future needs.
Reviewer: TDate: Apr 30, 2020Overall all I love both my products and had a fun time making them but I wish it was an option to center uploaded backgrounds. I actually wanted to use my own background instead of the gray color but it wouldnt center correctly so I just choose a solid color instead
Reviewer: Tanae' Wade | Verified CustomerDate: Apr 29, 2020Thank you for your feedback, we will definitely be adding this function in a future update
From start to delivery, which was quicker than I expected, everything went easy and great.
Reviewer: John R Christopher | Verified CustomerDate: Apr 29, 2020From start to delivery, which was quicker than I expected, everything went easy and great.
Reviewer: John R Christopher | Verified CustomerDate: Apr 29, 2020I absolutely love my son's comforter and sham. Excellent design quality. OUTSTANDING work and customer service. You will not be disappointed with this company. Thank you, YouCustomizeIt for your help and a very beautiful comforter set. OUTSTANDING JOB!
Reviewer: Cole | Verified CustomerDate: Apr 27, 2020Expert craftsmanship and customer service!
Reviewer: Chelsea Scaccia | Verified CustomerDate: Apr 27, 2020I am so happy to have found YouCustomizeIt online. The product selection is vast and wonderful. I was able to upgrade my office with some beautiful, very reasonably priced items with reproductions of a Van Gogh painting that I adore. The products were very well wrapped and the turn-around time was great. I loved being able to customize the bookmarks I chose. Truly lovely and fun! Great for gifts (for others, or yourself).
Reviewer: JVC | Verified CustomerDate: Apr 27, 2020Very happy with purchase. Waste basket looked great and was shipped quick.
Reviewer: Nancy Tinsley | Verified CustomerDate: Apr 27, 2020I love my shower cutains the photo is great....my guest compliments my bathroom every time...
Reviewer: Ramona. Smith | Verified CustomerDate: Apr 27, 2020Product description was easy to understand. The website was user friendly. Overall great experience
Reviewer: Cynthia Taylor | Verified CustomerDate: Apr 27, 2020No issues, very simple to use
Reviewer: Melanie Sam | Verified CustomerDate: Apr 26, 2020




































