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Hello Gail, we are sorry that the product did not turn out how you expected. Our customer service team will be reaching out to see if you would like this order redone with a different font or if there is something else we can do to improve your experience with YouCustomizeIt.
Reviews for Wine Glass - Laser Engraved
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2 Customer Reviews (Filters Applied - Newest Reviews First)
Customer service great but would not purchase this product again
Reviewer: Gail Monaco | Verified Customer
Date: Aug 15, 2023
Product: Multiline Text Wine Glass - Laser Engraved (Personalized)
When I first opened the package, I thought there was no lettering. It was VERY hard to see. I expected to be able to see it without any contents in the glass, but you need a dark wine in the glass to see it. Very disappointing. I also that it would have been more centered on the glass itself, which may have been my error. I will be reluctant to order something customized like this again.
Reviewer: kathleen moriarty | Verified Customer
Date: Aug 02, 2023
Product: Lake House #2 Wine Glass - Engraved (Personalized)
Hello Kathleen, we are sorry to hear that you were not completely satisfied with your product. Our customer service team will be reaching out to see if we can redo your order for you, or if you would like to return it for a refund.