4.9 Stars (Based on 68 Reviews)

1 Customer Review (Filters Applied - Newest Reviews First)

2 Stars Lost package and no resolution
Package was lost and company didn't do anything because they had to wait for ups to investigate in the mean time they had their money and no resolution I had to figure it out on my own
Hello Hermel, we are sorry to hear your package got lost. Unfortunately because the UPS tracking on your order showed delivered we have to open an investigation per our policies to counteract fraud. But rest assured once the UPS investigation concludes we will work with you to issue a refund or a replacement order.
Date: Aug 25, 2026 Product: Photo Suitcase
See All 68 Reviews for Suitcase - 28" Large - Checked