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Hello Jena, we see that you are reviewing a product that you ordered a year ago. The design is printed on these bowls with a sublimation printing process and can not be washed off. The only cause we know of that will cause the design to fade is exposure to direct sunlight. Our customer service team will be reaching out to see how we can fix this for you.
Reviews for Plastic Dog Bowl - Medium
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Design: Princess Carriage Clear
2 Customer Reviews (Filters Applied - Newest Reviews First)
Product began to fade from wiping it down with water and soft cloth.
Reviewer: Jena Countee | Verified Customer
Date: Apr 06, 2024
Product: Princess Carriage Plastic Dog Bowl (Personalized)
I am very impressed with the "designer" dog bowl for one of our special senior pups, Princess Lizzy. The design was flawless and outstanding color, the dish is solid and durable and though smaller than I thought it was actually perfect. I've learned I can create my own design and the company will create it on one of their products. Exceptional and brilliant l!! We will do business again.
Reviewer: Samuella Sprouse | Verified Customer
Date: Sep 29, 2022
Product: Princess Carriage Plastic Dog Bowl (Personalized)