The font I originally chose for all my products looked good to me. But I received a really nice note from your designers saying that it would not look good. The designer sent me another layout with a different font. I was so grateful that they noticed the issue and took the time to contact me. Wonderful customer service. Will definitely work with your designers again.
I had a very specific design in mind, in order to match another pillow and an outdoor chair set that we already had.
The customizing tool was so easy! With some design templates but then the ability to play around and change it to what I was picturing.... every single detail is exactly what I pictured; and it literally matches perfectly!!
Their customer service is also top notch - after placing my order I realized that I ordered the size a bit too big. I emailed them and within 12 hours I had a voice-mail from them saying the difference in cost was credited to my account, along with a detailed email mirroring this. It took barely any effort on my part. Amazing. I highly recommend this company!! Very happy with my final product.
We did 5 custom images on pillows for our back porch and we love them. I haven't head weather on them, but they feel like they will wear well. They are so pretty too - just very impressive! Also, there was a manufacturing delay we weren't notified, but they were very prompt to apologize to me once I asked about it... and then proactively offered me a credit on my order. This was above and beyond service with an excellent product too! I'll buy here again in a heart beat!