Awesome product - just wished they'd arrived in time...
The pajama pants look awesome and are really comfy - quality of the item and receiving all of the sizes as requesting gets 5 stars and an A+. Unfortunately, they were for a high school wrestling team and we had a big reveal and fun presentation prepared for the banquet where they were to be distributed. I was told that if I waived getting a sample pair to approve and paid for overnight shipping they would arrive in time for the banquet. They did not. And I had to figure that out from the shipping notifications. I would absolutely order from this company again - the product quality and friendly customer service was fabulous. When they did not arrive in time I was presented with a sincere apology and refunded the overnight shipping cost immediately, when I told them I would now need to mail each pant to wrestlers individually. I was told it was due to a quality control issue and they didn't want to send them without them being 100% perfect - and I understand, respect and admire that. However, what would have been helpful was a call/email letting me know they would not be ready so maybe we could have coordinated part of the order being shipped (so we could have done our big "reveal") or so I wouldn't have spent so much time communicating with the shipping company or customer service instead of working on a fun, new activity for the banquet.
Reviewer: Linda Messore | Verified Purchase
Product: Design Your Own Mens Pajama Pants