Every item was delivered on time and I was so pleased with the quality of the items. There was only 1 item with a problem. One tag had black marks. Tracie immediately responded and said she was sending a new tag to correct the problem. Great customer service.
Not only is the product quality awesome, but the customer service is fantastic. I made a mistake on my order and they contacted me via phone and email to ensure that the handle cover was customized correctly before they produced. My son is getting lots of compliments on this cover, highly recommend! I love the fact that it feels comfortable and is easy to clean.