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Hi Eliza, it sounds like there may have been a printing error with your puzzle. Our customer service team will be reaching out to see how we can make this right.
Reviews for Jigsaw Puzzle - 110-piece
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2 Customer Reviews (Filters Applied - Newest Reviews First)
I havent fully put the puzzle together, but what I have already done I can see the cut of the puzzle was not the best. One side of the puzzle has a white outline all through the border past the actual design. And I don't know this has to do with the mb of the picture, but it looks like at the end the puzzle with be a bit blurry, not sharp.
But i do love this concept and the kids are excited to put it all together as a family
Reviewer: Eliza Agudelo | Verified Customer
Date: Aug 27, 2026
Product: Jigsaw Puzzles (Upload Your Own)
Even with available discounts, with shipping the puzzles cost me over $25 each. I was a bit shocked when they arrived. They are SMALL, about half the size you would expect a 520 piece puzzle to be. I intended them to be gifts, but to be honest, I am embarrassed to give them due to their size.
Reviewer: Michael Martin
Date: Dec 12, 2025
Product: Design Your Own Jigsaw Puzzles
Hi Michael, we haven't gotten this complaint before and we do our best to clearly publish dimensions. That being said, you are welcome to return the product for a refund under the terms of our "Love It, or Return It" policy.