I am satisfied with the purchase. The rug looks beautiful. It was a bit difficult for me to do the design, but I made it. Besides, the price of the product and the shipping are high. Overall, I am satisfied with my purchase.
Hello !My Name Is Miss. Price And I Wanted To Write To Tell You How Satisfied I Am With All My Customized Items I Have Ordered From You !I Have Included A Pic Of The Carpet You Customized And Will Send Pics Of My Other Items As Soon As I Get It All Together , Thank You !
The colors are good and the product arrived in the expected time frame.
I had a small issue with the printing but I believe that happened during the creation of the order itself and was likely due to an error of my own.
I contacted You Customize It and spoke with Tracie. That was the most amazing conversation and assistance any rep could ever offer. She was very knowledgeable of my needs, fixed my issues that I phoned in about and offered additional assistance before ending the call. Kudos to you Ms. Tracie. I will definitely utilize this service often as well as tell others about this amazing company for them to patronize as well. I’m truly a happy customer. My designs look phenomenal.
F. Austin, FL
Your customer service person, Tracie Ward was one of the best CS persons I've ever dealt with.
I think she went above the call to help me design a rug for my son's dog. She was extremely knowledgeable and a very polite person.
I will probably order from you again, and hope to get Tracie Ward or someone even half as knowledgeable and polite as her.
I just received the rug yesterday, and it's is absolutely beautiful. I expected a lot after seeing how customers are catered to when ordering, but the delivery timing, and rug itself, went even beyond my high expectations.
I just put the rug down yesterday. I'm gonna try to upload a picture.
Thank You !!
I absolutely loved everything about my experience creating my project online, purchasing, the communication and the quality of the product! I ordered a customized carpet for my son's birthday and it exceeded my expectations! You Customize It has gained a customer for life and I will refer them to everyone I know!