Hi Philip, we apologize that our design review team did not flag your order and reach out to remove the background (so it would blend better with the napkin). And although we don't offer embossing, our customer service team will be reaching out to see how we can make this right.
Reviews for Guest Paper Towels - Full Color
2 Stars Not embossed
Well it would have been nice to have been able to select a color for my custom crest. There was no option to have it raised or otherwise embossed. This was just an inexpensive photocopy onto a napkin where the background did not even match the color of the napkin. One gets what one pays for.
Reviewer: Philip Jelley | Verified Customer
Date: Jul 16, 2026
Product: Design Your Own Guest Paper Towels - Full Color - Standard
5 Stars Wonderful service!
The people at this place were very helpful, patient & courteous. They were able to help me design my guest towels easily & quickly with no fuss or muss. Recommend highly!
Reviewer: Susan Abbate | Verified Customer
Date: Sep 21, 2023
Product: Design Your Own Guest Paper Towels - Full Color
4 Stars Very happy with my order
I purchased these guest towels as a gift. At first they did not have the plain gift towels only those with embossed bottoms, but you customize it worked at getting me the ones that I wanted. They also helped me with the design process. I would have liked the ink to be a little deeper, but still very happy with the quality of the napkins I received. I know my friend will love them for her mountain house.
Reviewer: Michelle Unnermark | Verified Customer
Date: May 20, 2023
Product: Design Your Own Guest Paper Towels - Full Color
5 Stars Beautiful powder room paper hand towels!
Love the bathroom paper napkins!
Reviewer: Joyce Ettinger | Verified Customer
Date: Feb 19, 2023
Product: Golf Guest Paper Towels - Full Color (Personalized)