We are sorry to hear that our product disappointed you. These products are quite small, but we believe we can make you happy so will be reaching out to you to see if we can reprint this for you possibly with a different font so you can read it.
Both items were purchased as a gift. And they were LOVED by the person receiving. Everything was fast, accurate and looked great! It is hard to tell quality online sometimes and this definitely did not disappoint!
Divot tool - a review about service- not the product
I want to give my compliments to Ogie - she was wonderful. She took personal interest in the design I made and made a great recommendation to alter before confirmation. When the wrong items were shipped - she took care of it and replaced it and sent it by 2 day air so that its arrival was timely. She was there on follow up instead of making excuses. 5 stars to Ogie!
My 10 year old was so excited to pick out and design her father this ball marker and divot tool. They thoroughly enjoy golfing together.
*** side note... there was an issue with the print fitting on the ball marker. She had originally designed it to have the initial AND the name. Customer service called and emailed to let us know that it would be super tiny and mostly illegible should it remain that way. Said they could do it, but it would not really readable. I truly appreciate the call, they could have just sent it as it and then I am sure my daughter would have been disappointed. She chose to just have the initial placed on it. So happy with the level of customer service!
I definitely see myself ordering more from youcustomizeit.com