Hello Cheryl, we are sorry to hear you were less than pleased with your product. Our customer service team will be reaching out to see what we can do to make you happy.
I bought the two monogrammed gifts together for a retiree that is entering another career. She was overwhelmed that not only did it represent her new journey but that it also was personalized just for her. Again, it turned out better than I expected. The delivery was prompt and I will use this company again.
My co worker was having a hard time finding items with the spelling of her name. I purchased this mug to put a smile on her face. She was so surprised that I would think of her.
I got this for a handicapped friend of mine, which needed this type of handle and a top which a straw can fit easily and was light weight so this was perfect! (I couldn't believe how difficult this type of cup was to find)
The only issue I had was it was advertised as 16 oz, but with the insert it was much less than that. However, overall I love the cup and more importantly, my friend loved it.
I love the travel mug that I ordered.
I had a question about the picture I was uploading and got an immediate response and was able to personalize a picture that I wanted to be put on my travel mug.
Not only did they put the picture on the mug but they also gave me a coupon towards my purchase.
Personalized items and quick shipping!!!
100% satisfied
I love my travel mug. It was a lot of fun designing my mug and customizing it to my needs to make it personal. I've already purchased large stainless tumblers last year that I customized for each of my friends so I knew I would also love the travel mug. There are so many fun options to choose from that you can find anything to suit your needs. The mug is also a great design. It keeps my coffee nice and warm, easy to hold and I really like how easy and convenient it is to open and close the opening by just toggling the lever.
I never even heard of this store before but when I found this item, I realized all the great, creative
things that this company has to offer. To be honest, the cup looks and feels even better in person. I would highly recommend purchasing this item or any other item from this website.
The product looks very nice, however I paid extra shipping to get in time to be a birthday gift for a friend and it did not even get marked as shipped until a week after I was told it would be there. Definitely need improvement on shipping methods