If you require assistance with our website, designing a product, or placing an order, you can contact us directly at 281-816-3285 (Monday to Friday 9am to 4pm Central Time)

Customer Experience Reviews

At YouCustomizeIt.com we strive to provide a great buying experience, quality custom manufactured products, and excellent customer service.

But don't just take our word for it, check out our reviews below to see what our customers are saying about their shopping experience with us:

Recent Reviews (Write A Review)

5 Stars
Was slightly different but letting cool down on my flannels it worked just fine I hope it washes well
Reviewer: Anna | Verified CustomerDate: May 22, 2025
Generated Product Preview for Louise Campanella Review
5 Stars
I purchased this lighter for my niece. I have bought several lighters from Zippo in the past and this by far is a better choice. The quality is great, and so is the price with the discount code. The personalization graphic was excellent. The selling point for me was receiving an e mail from the owner of the company after I put the item in a cart and held-off buying it. So happy I clicked PURCHASE.
Reviewer: Louise Campanella | Verified CustomerDate: May 18, 2025
5 Stars
I ordered several sets of drapes for windows and two sliding glass doors, and I couldn't be happier with the product. While competitors I viewed offer limited sizes of products available, I liked the fact that I could order the exact sizes I needed. I used a plain background, so I didn't search the design library. The images on the drapes were of excellent quality. Customer service is the best ever. I had a question about my product, so I sent an email to the company while I was in my doctor's waiting room. I had a reply from Customizit sooner than I got to see my doctor! It took me a while to get used to the design tool regarding how to place my photos where I wanted them on the drapes. After the second or third drape, it became easier.
Reviewer: Richrd BeckDate: May 16, 2025
5 Stars
I Requested a Name Plate for the Front of our Classic Car .... AND ,,,, I AM very HAPPY with the Background design ,,, as well as the FONT chosen to COMPLETE the Personality of " My Friend FLICKA "...... So impressed with the Quality of this plate, and HOW I found " YOU CUSTOMIZE IT " ... Thank You ALL !
Reviewer: Marc A Hadaway | Verified CustomerDate: May 13, 2025
5 Stars
Very pleased with the poster! Not able to give it to our granddaughter yet but we are very sure she will be happy with it. Thanks!
Reviewer: Lynette Robitaille | Verified CustomerDate: May 10, 2025
Generated Product Preview for Daniel McKie ReviewGenerated Product Preview for Daniel McKie Review
5 Stars
I had a great experience with creating my piece. The process is made very simple and their team is there to assist you in the whole process. The badges turned out better than I had imagined and they were delivered in a timely manner. I will be doing all my print need through Customizeit.
Reviewer: Daniel McKie | Verified CustomerDate: May 10, 2025
5 Stars
Ordered cup holder ceramic coasters customized. Nice work and they fit perfectly.
Reviewer: Mary E. Taylor | Verified CustomerDate: May 07, 2025
5 Stars
Awsome
Reviewer: Anna Molinari | Verified CustomerDate: May 02, 2025
3 Stars
The printing on the patch was crisp, but it was not vibrant enough. The colors needed to be brighter.
Reviewer: Sleepy Bear Overmyer | Verified CustomerDate: May 01, 2025
5 Stars
Excellent. Easy to find. Easy to navigate. Easy to design/Customize. Received my Order quickly. And the Product was perfect.
Reviewer: TOMOMI A ITO | Verified CustomerDate: Apr 30, 2025
5 Stars
This is such a beautiful product! I originally sent in an image that was not appropriate for the size I wanted. A man called to inform me of what I needed. It took me several days to locate a larger pixel image so Ogie emailed me telling me exactly how to accomplish this. She was wonderful. She sent me exact specifications since I am not too swift on this technology. The entire process was painless. When the gaming pad arrived I had to scream with excitement! This company is terrific at product quality, customer service and shipping. Thank you so very much!
Reviewer: Sue BrewerDate: Apr 29, 2025
5 Stars
Selected these as a gift to my beloved daughter who loves them!!! Many thanks!!!
Reviewer: Timothy WrightDate: Apr 25, 2025
5 Stars
I absolutely love my new badge reel. It's just beautiful!
Reviewer: Terenye Ann Pompeo | Verified CustomerDate: Apr 25, 2025
5 Stars
Awesome Thank you!
Reviewer: Michael Walker | Verified CustomerDate: Apr 22, 2025
5 Stars
It took me a while until searched under skeleton bottle cooler And itclead me to you through google search .
Reviewer: Victoria Morales | Verified CustomerDate: Apr 21, 2025
Image Uploaded for Joana Review
5 Stars
I absolutely adore the elephant shower curtain! It's stunning and beautiful. The houndstooth pattern and the red elephant complement each other perfectly. Thank you YouCustomizeIt for your outstanding artwork!! Joana
Reviewer: Joana | Verified CustomerDate: Apr 17, 2025
4 Stars
Everything came out just the way I wanted it even when I misspelled the word they contact me and assure me this is better thank you so much
Reviewer: Patricia dykes | Verified CustomerDate: Apr 15, 2025
Generated Product Preview for Martin Worcester ReviewGenerated Product Preview for Martin Worcester Review
5 Stars
These folks are wonderful to work with. This is the second time I've used them and I've been delighted with the outcome each time. You can actually speak to a person who is creative and helpful. They send proofs of your design quickly and the product ships quickly and is perfect when it arrives.
Reviewer: Martin Worcester | Verified CustomerDate: Apr 12, 2025
Image Uploaded for Steve Review
5 Stars
What a beautiful cup ! Heavy duty and better than expected! I'll buy from here again !! Price was definitely great! Shipped fast !!
Reviewer: SteveDate: Apr 08, 2025
1 Stars
Quality of etched wine glass was not as expected or hoped. This was my first time using this company so I took a shot. The wine glass is more like a 16oz goblet and my logo design is too small for the glass making it hard to read. I did maximize the fit it into their sizing chart, but it looks silly on such a big glass. I also paid for 2 day shipping ($30+) and the item did not come in time. I would recommend asking for a preview prior to having 'YouCustomizeIt' begin the etching process. Disappointed.
Hello Carol, we are sorry to hear our product did not meet expectations and that the carrier did not deliver your package in time. Our customer service team will be reaching out to see how we can make this right.
Reviewer: CarolDate: Apr 08, 2025
5 Stars
Once again, my experience with YouCustomizeIt has been nothing short of exceptional. Their unwavering commitment to ensuring that the product I envisioned materializes flawlessly is truly remarkable. From start to finish, they offer not only expert guidance but also invaluable support, making the entire process seamless and assuring that every detail aligns with my expectations. Their dedication to customer satisfaction is truly a testament to their professionalism and expertise.
Reviewer: Joseph | Verified CustomerDate: Apr 02, 2025
5 Stars
Fast turnaround and quality product. Will be ordering again!
Reviewer: Laura | Verified CustomerDate: Mar 20, 2025
5 Stars
I don't know I just want to say I love my work clip it turned out beautiful and I got so many compliments at work for it now all the other employees want one too it is very nice highly recommended quality was so good and the shipping time was excellent and very nice package thank you so much we'll be ordering again soon
Reviewer: Tracey JohnsonDate: Mar 07, 2025
5 Stars
It was just what I ordered I am super excited it will go on back of a baby shower gift going to be a hit .this product is made really nice.
Reviewer: TERRI Bulger | Verified CustomerDate: Mar 06, 2025
Generated Product Preview for Karma O'Neill Review
5 Stars
I ordered these for a client and received the best customer service. The product was created and shipped really quickly and came exactly as I hoped.
Reviewer: Karma O'Neill | Verified CustomerDate: Mar 06, 2025
5 Stars
I am very happy with my experience! I was able to create two patches for my business. Prices are fair and the product turned out perfect! Designing the patches was very easy and shipping was fast. Will continue to use this company for creating products for my business.
Reviewer: LindsayDate: Mar 05, 2025
1 Stars
Floor matts are very low quantity. Would really look some place else and spend a little more.
Hello Bob, we are sorry to hear you were not satisfied with your purchase. Our customer service team will be reaching out to see if you would be interested in returning your mats for a refund using our "Love It, or Return It" policy.
Reviewer: Bob | Verified CustomerDate: Mar 04, 2025
Image Uploaded for Rachel Phillips ReviewGenerated Product Preview for Rachel Phillips Review
5 Stars
I have ordered several items through my 60+ years but this product was the best quality, design and 110% satisfaction!!!(and just to be honest, I am a very hard person to please) I bought them for my son and he absolutely LOVED both items!!! So easy to apply. I highly recommend and will be ordering again.
Reviewer: Rachel Phillips | Verified CustomerDate: Mar 01, 2025
5 Stars
I have a hard time getting m designs out to you the way i want, like collaging images. Can you recommend a photo shop program? I would like to order alot more fabric. Tracie Ward is awesome! I LOVE your fabric product...Thanks!!
Reviewer: Marissa | Verified CustomerDate: Feb 28, 2025
5 Stars
the patch came out so great!
Reviewer: danielle muff | Verified CustomerDate: Feb 27, 2025
5 Stars
Great experience dealing with this company. The design studio is amazing. Very flexible & intuitive with so many customization options. They produced my products and shipped them very quickly. The patches I ordered were exactly what I expected, and of great quality. Came back for a few more products and can't wait to get them. Happy customer here.
Reviewer: MG | Verified CustomerDate: Feb 26, 2025
2 Stars
Don't support this business. They over promise and under deliver.
Hello Steph. We see from our notes that your order unfortunately shipped later than expected. This is a rare occurrence, but our customer service team will be reaching out to see how we can make this right.
Reviewer: Steph traylorDate: Feb 25, 2025
Image Uploaded for Jordan Hall Review
5 Stars
Absolutely love my labels for my water bottles. They are so cute.
Reviewer: Jordan HallDate: Feb 23, 2025
5 Stars
The patches are absolutely wonderful. Will be ordering more products from them. Great job
Reviewer: Myra Garrison | Verified CustomerDate: Feb 22, 2025
Image Uploaded for TamTam Review
5 Stars
Omg...first let me just say I ordered this on a Monday it arrived Friday! Like totally unbelievably fast. You would have thought I used "Prime" it came so fast. Second and most important. I am in shock at how good this is. I was literally in tears when I pulled it out the box. The picture and placement is perfect. But the quality of the carryon is top tier! Honestly I don't know what I was expecting...But it wasn't this good in my mind. I would definitely order again and a million times recommend! Thank you!
Reviewer: TamTamDate: Feb 22, 2025
Generated Product Preview for Joseph Allen Review
5 Stars
This company has exceeded my expectations in every regard. The decal is precisely what I envisioned, and I am absolutely delighted with the quality. Its impeccable craftsmanship, combined with an outstanding price point and remarkably swift delivery, make this a truly exceptional purchase. I am eagerly anticipating showcasing it at an upcoming gathering, where it will undoubtedly add a unique touch. My confidence in this company is so high that I have already placed additional orders for future use. I wholeheartedly recommend them to anyone seeking superior products and seamless service.
Reviewer: Joseph Allen | Verified CustomerDate: Feb 20, 2025
Generated Product Preview for Milly Review
5 Stars
Realmente recomiendo a estos chicos. Cuando tube dudas me ayudaron de inmediato atravez del chat, hicieron el diseño exactamente como lo quería. Y la entrega fue muy rápida. Muchas gracias chicos! me sumo a la lista de sus clientes satisfechos.
Reviewer: Milly | Verified CustomerDate: Feb 17, 2025
Generated Product Preview for Julie Passamonti ReviewGenerated Product Preview for Julie Passamonti ReviewGenerated Product Preview for Julie Passamonti Review
5 Stars
I am so grateful to the You Customize It employee who caught a problem with one of the three different ornaments I ordered and corrected it before sending the product to print. I had cropped off part of a photo, and the tech sent me a kind email showing the correction and asking for my approval. I've never received that level of customer service from another bigger (orange and starts with "shut") photo printer before! Thank you! I highly recommend You Customize it.
Reviewer: Julie Passamonti | Verified CustomerDate: Feb 07, 2025
Image Uploaded for Patricia Review
5 Stars
I'm super excited to give away these party favors for my son's 1st birthday to the parents. Literally it came a day early AND exactly how I designed it. So happy to support this small business & AMERICAN made. Woohoo. Beyond impressed and happy with purchase. A hidden gem of a business. Just make sure to have plenty time for it to be shipped to your house. I think took another 2 weeks. Please shop here!
Reviewer: PatriciaDate: Feb 06, 2025
5 Stars
I've ordered from here for several items for the past few years. I've always loved the quality and workmanship they have done. I think it's a little more expensive than I would like, but you get what you pay for. Very happy with Customize It. They are always in touch if need be, the workmanship is great quality and they are always quick to deliver.
Reviewer: Amy StefkoDate: Jan 28, 2025
5 Stars
Great product. Came just as described
Reviewer: Linda | Verified CustomerDate: Jan 24, 2025
5 Stars
I am delighted with the quality, color and price of these patches. Thanks again!!
Reviewer: JOHN GEIGER | Verified CustomerDate: Jan 23, 2025
Generated Product Preview for Ruth Coffman Review
5 Stars
This company does great work no matter what you order. Tracy is excellent and always willing to help me when I have questions. I recommend this company to anyone wanting to create something great.
Reviewer: Ruth Coffman | Verified CustomerDate: Jan 19, 2025
5 Stars
The flag is beautiful! Was able to customize and you adjusted it some to make it better than I had it! I really appreciate your help on that! Thank you!
Reviewer: Lynda W. McLeroy | Verified CustomerDate: Jan 16, 2025
5 Stars
My Patrol car is the envy of the County.
Reviewer: Mark Barnwell | Verified CustomerDate: Jan 14, 2025
5 Stars
I'm not one to write reviews, good or bad, but I'm making an exception here. I've never experienced such good customer service as I have with Ogie McDonald at YouCustomizeIt. I placed an order and the next day I received an email from Ogie telling me the order would not be shipped for 2 - 3 days as the item to be engraved was in transit. I had assumed that because it was custom engraved that it would have been a few weeks before it was made, never expected it a day or two after I ordered it. And I certainly didn't expect an email updating me within 24 hours of me placing the order. I called Ogie (she answered the phone, not a robot, not an automated message but Ogie herself!!) and I asked her if it was possible to send her a picture to use for the engraving as I was unable to get it uploaded and went with something else. Not only did she tell me to send it to her, she actually made the artwork and put it on my item and sent it to me to review. All this was done within 24 hours of me placing the order. Unbelievable customer service and professionalism. And, when I thought it couldn't get any better, it was shipped that afternoon. The item had come in while she was making me the artwork.....and she was able to engrave it, and ship it by the end of the day. Ogie and her team take pride in their products, and in pleasing their customers. I then ordered an additional 2 items which are also on the way! If you want to deal with a great company, have a great experience, and want a great product, this is the place to call!! Thanks Ogie!!
Reviewer: David DiLevoDate: Jan 13, 2025
5 Stars
I wanted these for nursing school which may be so hectic. I love the look. I can't wait to finish!
Reviewer: Alexus Crosby | Verified CustomerDate: Jan 11, 2025
Image Uploaded for Angie Heiland Review
5 Stars
I am more than pleased with my Daisy's urn. It was very good quality. It was easy to design it myself. I will absolutely order from here again.
Reviewer: Angie Heiland | Verified CustomerDate: Jan 08, 2025
5 Stars
Beyond happy with what we have created together. The patches will be sewn on my new business shirts soon. Can't begin to explain how happy I am. Look forward to doing much more business together soon. Thank you
Reviewer: Brandon Lee | Verified CustomerDate: Jan 08, 2025
5 Stars
For the life of me I could not find products that matched the colors of the theme in the room I was decorating and after driving to many stores in my state AND the next one over I searched for custom duvet's online. After looking at a couple of sites I decided to give You Customize It a try and am glad I did! After peeking around their site a bit, I had a couple of questions that were answered immediately and the gal got me going in the right direction using their program to create my design. It was super easy and fun and even saves your design for you to come ba k to at a later time. After choosing the colors and creating a design I ordered a custom duvet cover which came with 2 shams, 3 topside pillows & 2 bath mats. The quality of the products are exceptional! To sum it up, every interaction I had with the staff was pleasant, their program was simple to use with a large variety of templates, prints, fonts, etc. to choose from, the prices were very reasonable and the finished product looks great!! On top of all that I didn't even have to leave the room I was working on. I asked my questions, made my design, placed my order and they came straight to my door looking exactly the way I made them. I will for sure be using them again for other rooms in the house and I will definitely be recommending them as well. I am very pleased with You Cuatomize It!
Reviewer: LeaofhbDate: Jan 06, 2025
5 Stars
Perfect boxes!! So enjoyable speaking with pleasant person in customer service. Delivery was speedy during Christmas rush and received when requested. Thank you!
Reviewer: Laurie Cosway | Verified CustomerDate: Dec 29, 2024
5 Stars
This is a perfect item and when the time comes that I need another checkbook cover i will order it from here
Reviewer: Lisa DDate: Dec 28, 2024
5 Stars
PJs are made with great quality, soft material and design is as requested. No issues with size or customization. Delivered on time. Thank you for making Christmas extra special!
Reviewer: sweets2396 | Verified CustomerDate: Dec 28, 2024
Generated Product Preview for Sarah Wade Review
5 Stars
The one on one personalized customer service was second to none. Ogie ensures that you are happy with your product and get exactly what you are looking for, down to the last detail. We have made several purchases with this company and have been happy every time.
Reviewer: Sarah Wade | Verified CustomerDate: Dec 27, 2024
5 Stars
I ordered a spoon rest, potholder and mitt for my daughter. They were so very helpful in getting her name on correctly. The communication was great! My daughter was so pleased with the entire set! I am so happy with the service and the product received! So, I will pass the word on in Crawfordsville, Indiana! Thank You so much! Pam McIntyre
Reviewer: Pamela S McIntyreDate: Dec 26, 2024
5 Stars
The item was perfect and arrived early, I recommend this business highly for your needs.
Reviewer: Bobby Terry | Verified CustomerDate: Dec 26, 2024
Generated Product Preview for Neil L York Review
5 Stars
Perfect!
Reviewer: Neil L York | Verified CustomerDate: Dec 25, 2024
5 Stars
Was very well constructed and was a good price.Any shark lover would adore it
Reviewer: Denny Mitchell | Verified CustomerDate: Dec 22, 2024
5 Stars
The plate and mug customized with my granddaughter's artwork turned out very nicely and arrived promptly. I would definitely order from this company again. In addition, they helped me by telephone before I placed my order to ensure I was getting the proper background for the artwork which proved very helpful!
Reviewer: Margaret S Jones | Verified CustomerDate: Dec 20, 2024
5 Stars
Ordered a customized baseball binder for my grandson for Christmas. It is perfectly designed and definitely a keepsake for life. Thank you CustomizeIt.
Reviewer: SueDate: Dec 18, 2024
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