Customer Experience Reviews

Looking for a replacement of my bic lighter holder, I had lost mine. Working with Customizeit, they were patient, great communication, stayed consistent back and forth, recommending, suggesting until they had me say. Perfect. Much was explained to me helping me better move forward I am very happy with my bic lighter holder customized.

Love the service and the Transfers, not to mention the price is always right. If I did have to critique, there would be 2 issues. First, I'd like to have more control of the finish and Second, I'd like to have more control of the stretch & narrowing of the letters. Other than that, these guys are definitely my go to for Transfers.

Great design choices, easy to use, shipping took a little longer than I thought. All in all a great experience

I can't believe I just found about this company!!!! I'm an event planner and designed and purchased custom lamp shades for my bride. Unbelievable! I would use them for every wedding if up to me! The design team very helpful and patient! They even cashing a mistake I made when ordering multiples the second time. They are a great company with even better customer service! I come back later and show it looked at the wedding

perfectly custom made

I was extremely pleased with the speed of the delivery!! The quality of the iron-on transfer to the shirt was exactly what I had invisioned. The instructions were very clear to apply to the shirt, and the end product was perfect!!! Thank you!!

Just the best custom ordered company

Great

I'm THRILLED with my license plate covers! They are better than I could have imagined! I highly recommend this company and will definitely be using them again. The cost and delivery were really amazing!

I usually don't write reviews, but I can't say enough about the amazing service I received. The designer called me to inquire about the lack of quality picture I sent over. I explained it was a pic from my phone. He took the time to enhance the graphic and even noticed that it had a grey background. He suggested to make it white so only the graphic showed up (blended in) on the duvet. That is exactly what I wanted and didn't realize that there would have been a grey square with the graphic inside. He was professional and did an amazing job!

I told you what I wanted and it's exactly what I wanted. I will be back. Thank you.

So far, I ordered on June 26. Tracking stayed stuck on July 7th and still currently says the same. I finally reached out July 22nd. They said the storm caused delays. Packages are showing up slowly but that they will put it through production again. Days later I just wanted a refund and they said they couldn't do anything bc it was in production yet the Rep I spoke to said it should ship today or in a day or 2. That was July 30th. I have no tracking number. This WAS a birthday present. Customer service wise I thought they would offer me some kind of partial refund or heck, even a discount on a future purchase would have been a nice gesture. So far I have nothing but emails. Highly disappointed on customer care.

We are so pleased with what we have received and ordered more!

Great to work with, noticed something I missed in ordering and contacted me to correct order, great communication A++

Love it. Thank you!

The patch is really nice. I'll be ordering more

Thanks so much, ball marker was perfect

Very pleased with the way these patches covered the old logo.

GOOD PRODUCT AS DESCRIBED & QUICK SERVICE*

I ordered 30 hand held fans for my special event. You Customize It took my design, and made the fans even better because I had used small font. I am so very pleased with everything about this company. I received the fans, which are exactly what I had hoped them to be, and they arrived earlier than expected. A whole 10 days before my planned event. Great company, exceeded my expectations in quality, communication, and quick delivery. I will be a repeat customer!

What I ordered online, is exactly what I got in person. Quality top notch! Love the packaging. Keep doing what you're doing gang!! Love it!!

I was searching online and came across your online customizeit site and decided to try it and lord behold I got what I wanted for my Juneteenth decoration Package very well for shipping Customer service was very helpful also High five for your service

The cookies were such a big hit that i ordered decals for another graduation. Your staff went the extra mile to make sure that i received the order in time for the party. The only criticism that i would have is that you can't order 2 dozen in the 2.5 size. It is 16 or 32.

The quality of the product and the customer service was excellent! I highly recommend doing business with this amazing team.

Love your products but very pricey for melmaline

I love my notebook! I'm a paper snob. The paper is heavy enough (I'm guessing it's 20#) that a gel pen has not bled through the page. No issues using an ink pen. It's not the whitest paper, but still nice. Before production, a member of the order/artwork production review team reached out to suggest a change (Thanks, Perry!). I'm glad he did because it made the notebook look much better. It shipped quickly. No hassles, no complaints!

Was slightly different but letting cool down on my flannels it worked just fine I hope it washes well

I purchased this lighter for my niece. I have bought several lighters from Zippo in the past and this by far is a better choice. The quality is great, and so is the price with the discount code. The personalization graphic was excellent. The selling point for me was receiving an e mail from the owner of the company after I put the item in a cart and held-off buying it. So happy I clicked PURCHASE.

I ordered several sets of drapes for windows and two sliding glass doors, and I couldn't be happier with the product. While competitors I viewed offer limited sizes of products available, I liked the fact that I could order the exact sizes I needed. I used a plain background, so I didn't search the design library. The images on the drapes were of excellent quality. Customer service is the best ever. I had a question about my product, so I sent an email to the company while I was in my doctor's waiting room. I had a reply from Customizit sooner than I got to see my doctor! It took me a while to get used to the design tool regarding how to place my photos where I wanted them on the drapes. After the second or third drape, it became easier.

I Requested a Name Plate for the Front of our Classic Car .... AND ,,,, I AM very HAPPY with the Background design ,,, as well as the FONT chosen to COMPLETE the Personality of " My Friend FLICKA "...... So impressed with the Quality of this plate, and HOW I found " YOU CUSTOMIZE IT " ... Thank You ALL !

Very pleased with the poster! Not able to give it to our granddaughter yet but we are very sure she will be happy with it. Thanks!

I had a great experience with creating my piece. The process is made very simple and their team is there to assist you in the whole process. The badges turned out better than I had imagined and they were delivered in a timely manner. I will be doing all my print need through Customizeit.

Ordered cup holder ceramic coasters customized. Nice work and they fit perfectly.

Awsome

The printing on the patch was crisp, but it was not vibrant enough. The colors needed to be brighter.

Excellent. Easy to find. Easy to navigate. Easy to design/Customize. Received my Order quickly. And the Product was perfect.

This is such a beautiful product! I originally sent in an image that was not appropriate for the size I wanted. A man called to inform me of what I needed. It took me several days to locate a larger pixel image so Ogie emailed me telling me exactly how to accomplish this. She was wonderful. She sent me exact specifications since I am not too swift on this technology. The entire process was painless. When the gaming pad arrived I had to scream with excitement! This company is terrific at product quality, customer service and shipping. Thank you so very much!

Selected these as a gift to my beloved daughter who loves them!!! Many thanks!!!

I absolutely love my new badge reel. It's just beautiful!

Awesome Thank you!

It took me a while until searched under skeleton bottle cooler And itclead me to you through google search .

I absolutely adore the elephant shower curtain! It's stunning and beautiful. The houndstooth pattern and the red elephant complement each other perfectly. Thank you YouCustomizeIt for your outstanding artwork!! Joana

Everything came out just the way I wanted it even when I misspelled the word they contact me and assure me this is better thank you so much

These folks are wonderful to work with. This is the second time I've used them and I've been delighted with the outcome each time. You can actually speak to a person who is creative and helpful. They send proofs of your design quickly and the product ships quickly and is perfect when it arrives.

What a beautiful cup ! Heavy duty and better than expected! I'll buy from here again !! Price was definitely great! Shipped fast !!

Quality of etched wine glass was not as expected or hoped. This was my first time using this company so I took a shot. The wine glass is more like a 16oz goblet and my logo design is too small for the glass making it hard to read. I did maximize the fit it into their sizing chart, but it looks silly on such a big glass. I also paid for 2 day shipping ($30+) and the item did not come in time. I would recommend asking for a preview prior to having 'YouCustomizeIt' begin the etching process. Disappointed.

Once again, my experience with YouCustomizeIt has been nothing short of exceptional. Their unwavering commitment to ensuring that the product I envisioned materializes flawlessly is truly remarkable. From start to finish, they offer not only expert guidance but also invaluable support, making the entire process seamless and assuring that every detail aligns with my expectations. Their dedication to customer satisfaction is truly a testament to their professionalism and expertise.

Fast turnaround and quality product. Will be ordering again!

I don't know I just want to say I love my work clip it turned out beautiful and I got so many compliments at work for it now all the other employees want one too it is very nice highly recommended quality was so good and the shipping time was excellent and very nice package thank you so much we'll be ordering again soon

It was just what I ordered I am super excited it will go on back of a baby shower gift going to be a hit .this product is made really nice.

I ordered these for a client and received the best customer service. The product was created and shipped really quickly and came exactly as I hoped.

I am very happy with my experience! I was able to create two patches for my business. Prices are fair and the product turned out perfect! Designing the patches was very easy and shipping was fast. Will continue to use this company for creating products for my business.

Floor matts are very low quantity. Would really look some place else and spend a little more.

I have ordered several items through my 60+ years but this product was the best quality, design and 110% satisfaction!!!(and just to be honest, I am a very hard person to please) I bought them for my son and he absolutely LOVED both items!!! So easy to apply. I highly recommend and will be ordering again.

I have a hard time getting m designs out to you the way i want, like collaging images. Can you recommend a photo shop program? I would like to order alot more fabric. Tracie Ward is awesome! I LOVE your fabric product...Thanks!!

the patch came out so great!

Great experience dealing with this company. The design studio is amazing. Very flexible & intuitive with so many customization options. They produced my products and shipped them very quickly. The patches I ordered were exactly what I expected, and of great quality. Came back for a few more products and can't wait to get them. Happy customer here.

Don't support this business. They over promise and under deliver.

Absolutely love my labels for my water bottles. They are so cute.

The patches are absolutely wonderful. Will be ordering more products from them. Great job