Customer Experience Reviews

I highly recommend this company. I called to get help in designing a golf ball for each team member because they had won the League Conference for the First time in the High School History of Girl's Golf. The lady that answered my call, Her Name was Ogie if my memory is correct. She was so very helpful and did everything to make sure It would fit on the golf ball. When I told her I needed the product in 3-4 days, she consulted with other departments - designing and printing - and I received the finished 12 golf balls 3 days later. I was so thrilled with the finished golf balls. They were perfect and I was thrilled to present them to the Golf Team before school ended for the summer. Thanks to Ogie and her team. 5 stars or 5 A+'s.

I ordered a custom whiskey glass and was very pleased with the product. I was especially pleased with the customer service, however! I received a personal call as well as an email within 24 hours of placing my order - making a quality improvement suggestion. They recommended increasing the font size and spent time on the phone with me / re-sending images for me to examine and make decision. I don't think I've EVER had a company do that! Very impressive. I will definitely order from this company again.

I don't have a ton of exceptionally great experiences especially online ordering, but this was one. I was emailed and responded to promptly. They worked with me on what I wanted and even created a link for me to see the revised version and it looks AMAZING! Great work, and I even recommended them to a friend

While there was a slight issue with my purchase, they went above and beyond to rectify it! It was really nice to have a company care for a customer as myself as this is rarely heard of anymore. I highly recommend doing business with them!

Hello Please send a discount coupon for my next order, for a fair and detailed review. Thank You

The team at You Customize It saved the day with a fast turn around and quick shipment for my event. They even tweaked my layout to make it better. I would absolutely recommend and will use again!

All the logos that I order came out great. I like the idea because you can put any logo that you want. I would mention it to my country folks that I hang out with. Definitely they would want to do it.

The manager "Ogie" was so supportive, helpful and very pleasant. I would highly recommend her assistance.

Top notch customer service! Quick order fulfillment and shipment. Because I ordered 16 of the glass ornament with beveled edges (really nice quality by the way) they sent a single one first so I could be sure I was happy with it before they made the full order. Would and will absolutely recommend this company.

Received my lego themed letter"K" and applied it to a wall shelf I am building my Grandson...It looked great in the shelf and really made the project personalized. It applied very easily and was very durable! Thanks for the great product!

The plate arrived earlier than anticipated. Thank you. The design we had made was changed due to a suggestion by one of your employees. So much better than what we had suggested. We are so pleased with this product and will use you again in the future.

There's nothing quite like gifting a custom personalized baby present & this one superseded my expectations. The Baby girl photo dinnerware set is absolutely perfect, finely crafted , excellent quality & beautifully personalized. The lettering came out beautiful, the coloring exactly what I wanted and I have no doubt that this gift will be cherished . This gets a 10/10 not only for the item but for the customer support that I received from Perry Ellis (from the Artwork Review Team) throughout the process to make sure that it would turn out exactly as I wanted. It also arrived much sooner than expected. I am so in love with the dinnerware set that I will definitely purchase again. I highly recommend this shop. .

My order arrived promptly with no mistakes. Text was printed clearly, the graphics were clear & as described online. I was very pleased with how the order turned out!

Excellent quality and beautiful garden flag. This seller was a delight to work with--on the phone we discussed what I wanted and that is exactly what they made for me and I received the item in less than a week. I ordered a different background than the examples the seller had on ebay with all text to honor our nation's heroes. The quality of the fabric is good, the colors are vibrant, the text font, spacing and size are easy to read from the street and the price was very reasonable. I plan to definitely order from this seller when I want a customized garden flag in the future and I highly recommend this seller.

I have bought two of your cutting boards for the "cooking men" in our family, with their own favorite pictures on them. ABSOLUTELY FABULOUS. And when I have called with a problem, your folks were so helpful and friendly. My only problem is difficulty in using your ordering website...(finding where and hoe to put in our own pictures). Thanks so much....already planning the next one.

Fast shipping, great communication, and EXCELLENT customer service!!

The site was easy to use! I love that you can actually see YOUR photo on every product as you search! I have recommended and will definitely use again. The products are great quality!

Very happy with the quality of your product. The color was a true green which is what we wanted. Also very happy with the quick turn around Thanks. I will order from you again.

I was able to find exactly what I wanted. The design tool was fairly simple and easy to use. There some graphics and patterns already available, but I wanted to create something of my own. I came out just the way I wanted and I am happy with the end product.

Great Quality! Fast Shipping! Bought a second one for my husband. Love it!

My gift was a hit! But more so I want to commend the folks who work here. I had a delivery issue and they could not have been swifter in helping me! So kind! Yahoo for great customer service!!!

I am very happy with the product I received, it came in the mail before I expected it to, and it looks even better then it does on the website, the only sort of negative feedback i could give would be to upgrade the website a little more, because when I came on the website I didnt know what to expect because of the layout, but I am very happy with the whole experience, and 100% am gonna recommend this to my friends

LOVE my new luggage! Arrived earlier than anticipated. Great quality! Excellent service!!

I had a problem with a self design. The quality of the transfer and look was exact. I had an issue they reached iut to meet to confirm my satisfaction... They called worked with me I didn't rembener loveit/returnit .. They were proactive to help came quick both times great email tracking updates. I was for a client. satisfied MY CUSTOMER ALSO

Pleasantly surprised at the quality and the early arrival of my neoprene oven gloves. I plan on doing my Christmas shopping with You Customize It. Thank you!

Great selection of imagery, easy to personalize and reasonabley priced.

I loved this beautiful and elegant book. This is a gift for my granddaughter for graduation. I hope to have all of her teachers and coaches, perhaps some classmates, write something to her. The only thing I would like to have been different--I would have preferred blank pages instead of ones with lines. But the booklet is just what I wanted so that she will have memories from Pre-School through her Senior year. Thank you for your part in this gift.

I cannot wait for my new great grandsons baby shower!! His dad is a firefighter and will love the firefighter cookie toppers !!!

I have to say that i was very pleased with the decal I had made. Traci did a great job with what i gave her to work with. The decal has been applied to my car for everyone to see. Thank you for a job well done!

I really appreciated being able to design my own products (in this case I was trying to replicate a beloved anti-fatigue mat I'd had in front of my kitchen sink for many years). I am giving four stars for that reason. The quality of the product is average, I don't expect it to last as long as my last one did. The product that arrived IS a nice looking product, but is not the same as the photo preview given on the website. On the website, the mat was shown as more muted in color, so I went into photoshop and made it more saturated, which is exactly how the delivered product looks. So what I'm saying is, your delivered product may be more saturated than it appears on your computer screen preview. This kind of thing happens a lot with online ordering, so it's not unusual. And over all, I'm satisfied with the product. I was also irritated when I went online to check the ship status, saw that it still hadn't shipped and that it was now being offered for half price. I appreciated that when I complained about it though, they refunded me the difference. As far as speed of delivery is concerned, I ordered it on January 21st and it was delivered on January 27th, so about average ship time. So to recap: - Cool service (5 stars!) - Average quality product (4 stars) - Very good customer care (5 stars!) - Average ship time (4 stars)

Ordered iron-ons for tee shirts, patches, and personalized whiskey glasses for our 50th Anniversary! Great quality, excellent prices, fast delivery, and amazing personalized service!!! Thank you for helping to make this year extra special for me already!!!

Love the bookmark! Perfect for my grandson who loves Legos! Arrived super fast and product is very good quality.

There is absolutely nothing you could do better! Your staff is so helpful and friendly. I keep looking around my apartment wondering where I can put another one of your treasures. Thank you for your beautiful work

Exactly what I had pictured in my mind for an AMAZING price! When designing the product, I was worried about the image quality getting worse seeing as the image I used was a bit blurry- but the actual finished product came with higher resolution than the picture I provided! 10/10 would recommend. This website is definitely my new go-to for custom items <3

I got my order today and I cannot express how happy I am with it!!! Not only was it very easy to customize my items and order them online, but the actual product exceeded my expectations! The quality is excellent, the colors vibrant and they arrived so quickly. I purchased luggage tags and a 10" car magnet for a cruise I'm taking in April. We'll have matching luggage tags and coordinated door decorations! I am just so happy with my purchase. Thank you so much!!!

WOW, I am so impressed when I received the hard shell briefcase in the mail. I truly love this product and this is the best briefcase ever. I highly, highly recommend this product! Awesome Job! I Love the Houndstooth design by adding the red elephant!! Thank you YouCustomizeIt!

Best, Perfect in every sense!

I ordered Customized rubber backed coasters. The customizing process was very simple. The customer service rep was very keen to details. The product turned out perfect. The price was right. Thanks

Although my iron-on transfer looked good, once I peeled the back off of it, I found 4 white pet hairs that looked like cat hairs that were stuck in my transfer. I had to try and scrape them out with my nails. They were all stuck to the text. Not sure how that happens, but someone should really not be making these things in an area where their pets are, or they should really invest in a lint roller for their clothes.

I truly Love the custom Hand Sanitizer & Keychain Holder pattern I selected. I have this product connected to my purse so I'm proud to show off product and my favorite pattern from YouCustomizeIt!! Thank You!!

I was looking for a nice personalized Tumbler to give to our employees at our Christmas Party. Did a tumbler search and the perfect one appeared on the 1st page. Adding the custom logo was a breeze and their customer service was amazing. I've already ordered from them again, so to say that i would recommend them is a given.

Outstanding product, but even better customer service...AMAZING!

Excellent product and even great customer service!

I absolutely love my bible cover! Great quality, and the print is beautiful! I highly recommend this company!!!!!! :-)

Great cups keep drink cold for days. Lovebtge designs I picked.

I use to make presents, but I never bought and customized one online! I became disabled 13 years ago, so this present was a big deal for me to make. It took time, thought and lots of love! My cousin, Doug, loves the coffee mug because it has more room in the handle, and part of the design matches their newly remodeled kitchen! Aunty Cathy, Dougs wife, loved it too because of the adorable photo of SugaWilla, my Teacup dog, and how it matched the kitchen counter! All in all, it was the best decision I ever made for creating a Christmas present!!

I love my custom design decal! It is so cool & looks great on the rear window of my car! With YouCustomizeIt it was easy to create my own design, was received quickly & easily applied! I would recommend them to all! Thank you!

We have purchased two (2) personalized lunch/dinner melamine plates for each of our 11 grandchildren, a great niece, & a great nephew, for their first or second Christmas. These children range in ages from 14 1/2 years old to 10 months old. Most of these plates are washed once a day and some twice a day. ALL of THESE plates still look brand new. Both the children and their parents love the personalized plates. Will be purchasing more in the future, I am sure!

I placed my order very late at night and realized that I had typed the name incorrectly after I processed my order and immediately sent a message to customer service. The next morning I received an email that the correction was being made. I am so happy with the product and happy that your customer service is so attentative to messages.

Loved the personalized item I received. I got many compliments on it!

Amazing design and support from staff and management there. Have made group, wedding, birthday, anniversary, family, and dog projects beyond compare with you! Thank you so much!

Second time I bought her it's not great quality wouldn't order again

My grandkids absolutely loved these blankets! Ordering process was a breeze and so many choices! Will order again for sure!

While the design was very cute, I was expecting it to be printed on the sippy cup and bowl. If I would have known that they were just clear containers with cardboard inserts, I would have made them myself. I paid over 40 dollars for these.

LOVE the pint glasses I ordered for our home bar. They arrived quickly and was packed perfectly so no breakage occurred. After seeing how nice these came out I just ordered some whiskey glasses. The design was exactly what I wanted and the website made it super easy to edit and make changes and order. I would definitely recommend youcustomizeit.com Now I am in trouble because I see so many other items that I need

Perfect Christmas gifts! The family absolutely loved these fine crafted engraved baking dishes! The designs were perfect and the personalization stunning! I will be shopping on this site for future gifts!

Product was exactly as displayed and quick delivery. Very satisfied with easy ordering and customer service.

Looked exactly as shown. Looks perfect in the office. Great quality

wonderful

The blanket I ordered was perfect. It arrived quickly and the customer service was awesome. I would definitely order from this company again and recommend it. Thank you and Merry Christmas to you all!!