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Water bottle has to be very slim and manipulated strongly to fit in net pocket. Velcro flap pocket will hold a key fob, but definitely NOT a phone as I had hoped.
Hello Kathleen, we want you to be happy with your purchase so our customer service team will be reaching out to see if you would be interested in exchanging this product for another one of our backpacks.
I could have missed it in the description, but the backpack has velcro. I hope it holds up, because it is for my preschool age Grandson. Overall he loves it! I havent had a chance to see it myself, however my daughter's only concern is the velcro. Shipped quickly! So to date, I would recommend. I will do business here again.